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Appreciative Inquiry: strengths-based approach to information literacy instruction


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Slide deck from a workshop presented at LILAC 2016 conference in Dublin in March 2016. This workshop gave an overview of appreciative inquiry, and then rounded out with how appreciative inquiry has been used in Champlain College library within its teaching librarian group.

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Appreciative Inquiry: strengths-based approach to information literacy instruction

  1. 1. Appreciative InquiryStrengths-based approach to information literacy instruction Alan Carbery Lindsey Godwin
  2. 2. Questions for Reflection Exceptional moments Think about a time when you felt that your library felt like an exceptional learning environment for your patrons. Remember the emotions you had when you were able to work on something you were excited about or proud of. What was going on at that time, and why it was such a high point for you?
  3. 3. Paired Conversations • Person A à Person B (3 min) • Person B à Person A (3 min)
  5. 5. How many times do the players wearing white pass the ball?
  6. 6. Our Society Focuses on “Problems” Look across society and you will find that most of our theories, media, and research relies on a deficit-based mindset. Most schools, companies, families and organizations function on an unwritten rule…Let’s fix what’s wrong and let the strengths take care of themselves.
  7. 7. What is Appreciative Inquiry? • A philosophy and way of looking at the world • A strength-based framework for “positive organizational change” • A methodology for engaging all stakeholders in co-creation of change
  8. 8. #1: Inquiry and Change are NOT Separate Moments • Inquiry IS Intervention • Our Questions Set the Stage for What We Find
  9. 9. Questions: •Are the heart of any change •Shift the focus of attention, conversations, actions •Alter the way we see ourselves and our work
  10. 10. Consider the Impact of YOUR Questions Why are we still having these problems? VS. What is the smallest change that would have the biggest impact?
  11. 11. The Art of the Question • What’s the biggest problem in our organization? • Why do our customers leave? • Why are employees disengaged during meetings? • Why do we still have these problems? • What are the most unique assets we have? • What is the smallest change that could make the biggest impact for our customers? • How can we re-envision our meetings to be more engaging? • When have we been proud of our organization?
  12. 12. 4 “Classic” Areas for Inquiry • Reflecting on your History and “High Point” Moment • Learning from Others: Exploring best practices from others • Building on What We Value Most (continuity questions) • Our Images of the Future
  13. 13. Consider asking… • More of (not less of)? • To start (not stop)? • To create (not remove)? • To support (not prevent)? • To reinforce (not weaken)? From Jackie Kelm: Appreciative Engagement What do I want...
  14. 14. #2: What We Focus on Appreciates OR Magnify and learn from moments of highest engagement and enthusiasm? Do an organization survey of low morale?
  15. 15. An Example of Re-framing How can we recover lost baggage at lightening speed? How can we reduce baggage loss? How can we create outstand arrival experiences? A Topic Can Be TRANSFORMATIONAL!
  16. 16. It’s not a blind focus on the positive….
  17. 17. Decreasing Obesity in our Schools….
  18. 18. Creating Healthy Kids, Healthy Schools: Leveraging the Power of Our Community
  19. 19. • AI Practitioner Certification Program • Graduate Certificate in Positive Organizational Development For more information:
  20. 20. Appreciatively Growing reflective teachers
  21. 21. “There are moments in the classroom when I can hardly hold the joy.
  22. 22. When my students and I discover uncharted territory to explore, when the pathway out of a thicket opens up before us … then teaching is the finest work I know.
  23. 23. But at other moments, the classroom is so lifeless or painful or confused—and I am so powerless to do anything about it that my claim to be a teacher seems a transparent sham Parker J. Palmer – The Courage to Teach ”
  24. 24. Teach courageously, with your whole heart
  25. 25. inquiring together A team of librarians,
  26. 26. Joy in teaching comes from student engagement
  27. 27. Growing as reflective teachers
  28. 28. Teaching Philosophies are a blueprint towards our aspirational teaching selves
  29. 29. What’s your teaching philosophy   ?