Colt Unbranded Backbone Solution Obtain your backbone solutions from the European specialists in high performance and secu...
Unbranded Solutions A portfolio of solutions that help you achieve your business goals Access Solutions  Obtain your end-c...
Agenda <ul><li>Colt Company profile </li></ul><ul><li>Market dynamics and challenges </li></ul><ul><li>Backbone solution <...
Colt company profile © 2010 Colt Technology Services Group Limited. All rights reserved. 1
Company profile <ul><li>Founded in 1992 </li></ul><ul><li>Shareholder stability: Fidelity Investments </li></ul><ul><li>20...
Colt Reach <ul><li>Live customer services in 65 countries </li></ul><ul><li>150+ comprehensive list of certified network p...
Upgrade your infrastructure, extend your network or completely outsource your backbone without the need of capital investm...
2001-2004 WCA for Best Customer Care 2005 WCA for Best Regional Operator 2006 WCA for Best Brand Strongest Ethernet produc...
As Europe’s leading information delivery platform,  the CCS Unbranded Division of Colt brings together  pioneering Europea...
Market dynamics and challenges © 2010 Colt Technology Services Group Limited. All rights reserved. 2
Market dynamics <ul><ul><li>Legacy systems give way to next-generation networks   Evolutions in telecommunication core net...
Backbone challenges <ul><ul><li>Manage relationships with multiple suppliers </li></ul></ul><ul><ul><li>Achieve operationa...
Core business “defocus&quot;  <ul><ul><li>If you decide to build your own network: </li></ul></ul><ul><ul><ul><li>Slow tim...
“Do it yourself” impacts <ul><li>Options available for you with  multi-country European access requirements </li></ul>High...
Backbone – cost example <ul><li>Consider a typical, three city backbone network, i.e. London - Paris - Frankfurt </li></ul...
Backbone Solution © 2010 Colt Technology Service Group Limited. All rights reserved. 3
Concentrate on what you do best  and let Colt support your networking needs and deliver  the metro, national and internati...
Your benefits at a glance with customer wins in further geographic areas Boost your revenues  Outsourcing (fully or part o...
One solution, a range of options <ul><li>Colt Backbone Solutions: based on a wide product portfolio </li></ul><ul><li>Colt...
Virtual networks and outsourcing – realise an commercial and operational advantages <ul><ul><li>All telecommunication oper...
Example: MPLS Network NNI Solution <ul><li>With an MPLS NNI the providers coverage is effectively extended </li></ul><ul><...
NNI “Everywhere” Indicates the Cities where Carriers can currently interconnect with Colt – currently 53 locations
Customer self-service portal <ul><ul><li>The user-friendly online tools for our customers </li></ul></ul><ul><ul><li>Make ...
Why Colt ? © 2010 Colt Technology Services Group Limited. All rights reserved. 4
Colt Solutions make Customer life easier Our offer Your benefit Economies of scale  and third party management Connectivit...
Colt is a high quality partner for you “ Superb customer service in the carrier  Ethernet services market across the conti...
To be your infrastructure partner of choice,  that is the easiest to do business with for backbone services across Europe ...
Thank you [email_address] www.colt.net
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Colt Backbone Solution Presentation External 12 07 2011

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Colt Backbone Solutions customer presentation_July 2011

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Colt Backbone Solution Presentation External 12 07 2011

  1. 1. Colt Unbranded Backbone Solution Obtain your backbone solutions from the European specialists in high performance and secure Networks across Europe Alessandro Caiani Access & Backbone Solutions Snr. Manager
  2. 2. Unbranded Solutions A portfolio of solutions that help you achieve your business goals Access Solutions Obtain your end-customer access from the specialists in high performance and secure access at a metro, national and international level Data Backbone Solutions Upgrade your infrastructure, extend your backbone or completely outsource your backbone in Europe without the need for capital investments White-Label Solutions Broaden your business by including white-label services from Colt into your own portfolio of solutions (Data & Corporate Voice) Voice Interconnect Solutions Get help with the origination and termination of voice and VoIP traffic from a leading pan-European public voice operator Voice Managed Services Solutions Open doors to new ways of working by introducing hosting services, enterprise cloud and virtualisation to your organisation or your-end customers’ IT environment Managed Services Access Solutions Obtain your end-customer access from the specialists in high performance and secure access at a metro, national and international level Data Backbone Solutions Upgrade your infrastructure, extend your backbone or completely outsource your backbone in Europe without the need for capital investments White-Label Solutions Broaden your business by including white-label services from Colt into your own portfolio of solutions (Data & Corporate Voice) Voice Interconnect Solutions Get help with the origination and termination of voice and VoIP traffic from a leading pan-European public voice operator Voice Managed Services Solutions Open doors to new ways of working by introducing hosting services, enterprise cloud and virtualisation to your organisation or your-end customers’ IT environment Managed Services
  3. 3. Agenda <ul><li>Colt Company profile </li></ul><ul><li>Market dynamics and challenges </li></ul><ul><li>Backbone solution </li></ul><ul><li>Why Colt ? </li></ul>1 2 3 4
  4. 4. Colt company profile © 2010 Colt Technology Services Group Limited. All rights reserved. 1
  5. 5. Company profile <ul><li>Founded in 1992 </li></ul><ul><li>Shareholder stability: Fidelity Investments </li></ul><ul><li>2010 revenues of €1.583m </li></ul><ul><li>2010 EBITDA of €330,2m and profit of €77,1m </li></ul>Our Performance <ul><li>Data, Voice & Managed Services </li></ul><ul><li>5.000 employees in 14 countries </li></ul><ul><li>Over 35,000 European business and government organisations rely on us </li></ul><ul><li>Trusted by carriers, operators and service providers </li></ul>Our Capabilities
  6. 6. Colt Reach <ul><li>Live customer services in 65 countries </li></ul><ul><li>150+ comprehensive list of certified network partners </li></ul><ul><li>35,000km 21-country network grown organically since 1992 </li></ul><ul><li>100+ directly connected cities/towns in Europe </li></ul><ul><li>250+ Carrier hotels, co-location facilities, IP and Ethernet exchanges connected </li></ul><ul><li>400 Ethernet point-to-point interconnection agreements with operators worldwide </li></ul><ul><li>39 Metropolitan Area Networks with 17,000 Colt fibre-connected buildings </li></ul><ul><li>19 owned and managed state-of-the-art data centres across Europe (ISO 27001) </li></ul><ul><li>Customer service desks in 13 countries, Technical Service Centre located in Barcelona with 24/7 helpdesk, speaking 15 languages and managing 1.2 m calls/Y </li></ul><ul><li>Best-in-class Security Operations Centre and Network Operations centre, disaster recovery BS 25999 certified. </li></ul>
  7. 7. Upgrade your infrastructure, extend your network or completely outsource your backbone without the need of capital investments Colt Backbone Solution footprint
  8. 8. 2001-2004 WCA for Best Customer Care 2005 WCA for Best Regional Operator 2006 WCA for Best Brand Strongest Ethernet product portfolio Service Provider of the Year – Best Product Portfolio International Optical Service Innovation Service Provider of the Year Best Service Portfolio Best Regional Operator Service Provider of the Year Best Business Ethernet Service Award-winning Ethernet services 2005 2007 2006 2004 2008 2009 2010
  9. 9. As Europe’s leading information delivery platform, the CCS Unbranded Division of Colt brings together pioneering European Ethernet and IP networks, significant IT infrastructure and services across Europe.
  10. 10. Market dynamics and challenges © 2010 Colt Technology Services Group Limited. All rights reserved. 2
  11. 11. Market dynamics <ul><ul><li>Legacy systems give way to next-generation networks Evolutions in telecommunication core networks with Frame Relay and SDH replaced with Ethernet and IP VPN </li></ul></ul><ul><ul><li>Network obsolescence The majority of backbone networks were built many years and as such suffer from manufacturer discontinuity, high cost and lack of new product support </li></ul></ul><ul><ul><li>All major players in the market focused on reducing costs Backbone costs form a substantial and increasing proportion of their total service related costs, and hence operators are working hard to control them </li></ul></ul><ul><ul><li>Top line revenue stagnating Deregulation and increased competition have eroded prices and encouraged commoditisation </li></ul></ul>The challenge is to drive new revenues at higher margins by developing value added services such as low latency solutions whilst maintaining a strong focus on costs so that you can improve profitability.
  12. 12. Backbone challenges <ul><ul><li>Manage relationships with multiple suppliers </li></ul></ul><ul><ul><li>Achieve operational efficiencies with lowest unit cost </li></ul></ul><ul><ul><li>Cope with pressure on your margins due to increased competition </li></ul></ul><ul><ul><li>Be prepared for rising bandwidth needs </li></ul></ul><ul><ul><li>Satisfy your customers’ demands for greater network coverage </li></ul></ul><ul><ul><li>Comply with ever more stringent regulations </li></ul></ul><ul><ul><li>Look for low latency solutions as these are critical for the financial community </li></ul></ul>Market dynamics create Backbone challenges
  13. 13. Core business “defocus&quot; <ul><ul><li>If you decide to build your own network: </li></ul></ul><ul><ul><ul><li>Slow time to market </li></ul></ul></ul><ul><ul><ul><li>Significant amount of CAPEX and OPEX is required </li></ul></ul></ul><ul><ul><ul><li>Investors are in short supply, and they’re nervous </li></ul></ul></ul><ul><ul><li>If you decide to buy single circuits from different vendors in several countries: </li></ul></ul><ul><ul><ul><li>Complexity increases </li></ul></ul></ul><ul><ul><ul><li>Logistic challenges arise </li></ul></ul></ul><ul><ul><ul><li>Economies of scale are limited </li></ul></ul></ul><ul><ul><ul><li>Cultural barriers and different business practises may appear </li></ul></ul></ul><ul><ul><ul><li>Development status of third-party network technology affects you </li></ul></ul></ul>Most operators are not looking to build their own networks – it’s expensive and the capital just isn’t available. Therefore the third party route is being actively considered. The challenge is to minimize the number of different suppliers so that you can benefit from the economies of scale and reduce carrier relation effort.
  14. 14. “Do it yourself” impacts <ul><li>Options available for you with multi-country European access requirements </li></ul>High High Low <ul><li>Options: </li></ul><ul><li>Building own network </li></ul><ul><li>Leasing circuits from local tier 2 or tier 3 carriers </li></ul><ul><li>Leasing circuits from local Incumbents </li></ul><ul><li>Leasing circuits from an alternative carrier/supplier with pan-European network coverage </li></ul>A B C Ability to achieve low Cost of Ownership Multi Country Coverage Across Europe D Pricing constraints due to regulation
  15. 15. Backbone – cost example <ul><li>Consider a typical, three city backbone network, i.e. London - Paris - Frankfurt </li></ul><ul><li>Year 1 cost to build </li></ul><ul><li>Typical cost saving for virtual network may typically exceed 50% </li></ul><ul><ul><ul><li>Minimal Capex outlay </li></ul></ul></ul><ul><ul><ul><li>Minimal Opex </li></ul></ul></ul><ul><ul><ul><li>Still retain full control of your backbone </li></ul></ul></ul>*Indefeasible right of use Cost element 10 year IRU* € 2,000,000 Install costs € 150,000 Capex € 1,000,000 Annual fibre maintenance costs € 200,000 Total € 3,350,000
  16. 16. Backbone Solution © 2010 Colt Technology Service Group Limited. All rights reserved. 3
  17. 17. Concentrate on what you do best and let Colt support your networking needs and deliver the metro, national and international backbone you require right across Europe.
  18. 18. Your benefits at a glance with customer wins in further geographic areas Boost your revenues Outsourcing (fully or part of the network) reduces your cost base and can deliver a strategic operational value Reduce costs of our local staff in countries across Europe Take advantage of the expertise by using cost effective Hub & Spoke or virtual optical networking solutions Benefit from innovative technologies Reduce number of different partner carriers and standardise interfaces/relationships Streamline your vendor management with Colt‘s best in class service level agreements Play it safe
  19. 19. One solution, a range of options <ul><li>Colt Backbone Solutions: based on a wide product portfolio </li></ul><ul><li>Colt IP VPN (MPLS NNI) </li></ul><ul><li>Colt Link </li></ul><ul><li>Colt LANLink </li></ul><ul><li>Colt LANLink Hub & Spoke </li></ul><ul><li>Colt Ethernet Private Network </li></ul>Backbone Solutions Colt Solutions Network Technology Product Metro National International Variant MPLS Wavelength SDH Ethernet Please contact your account executive for more detailed product information <ul><li>Colt Wavelength </li></ul><ul><li>Optical Private Network </li></ul>
  20. 20. Virtual networks and outsourcing – realise an commercial and operational advantages <ul><ul><li>All telecommunication operators are under pressure to reduce their cost base </li></ul></ul><ul><ul><li>With virtual networks and full or partial outsourcing you will be able to </li></ul></ul><ul><ul><ul><li>focus on the core of your business </li></ul></ul></ul><ul><ul><ul><li>concentrate on your own network </li></ul></ul></ul><ul><ul><ul><li>concentrate on your own higher margin products and services </li></ul></ul></ul><ul><ul><ul><li>take advantage of Colt’s continuous product enhancements </li></ul></ul></ul><ul><ul><li>Colt has the Network and the expertise to support you </li></ul></ul><ul><ul><li>Colt NOC-to-NOC-Service: the direct communication channel, to quicker analyse problems and perform troubleshooting without wasting valuable time </li></ul></ul>
  21. 21. Example: MPLS Network NNI Solution <ul><li>With an MPLS NNI the providers coverage is effectively extended </li></ul><ul><li>Sites in France and the UK communicate with one another in this example via a fully meshed network </li></ul>MPLS NODE NNI
  22. 22. NNI “Everywhere” Indicates the Cities where Carriers can currently interconnect with Colt – currently 53 locations
  23. 23. Customer self-service portal <ul><ul><li>The user-friendly online tools for our customers </li></ul></ul><ul><ul><li>Make business easier and faster </li></ul></ul><ul><ul><li>Accessible via internet web-browser </li></ul></ul><ul><ul><li>Secured access </li></ul></ul><ul><ul><li>You can: </li></ul></ul><ul><ul><ul><li>Obtain availability information and prices in real time </li></ul></ul></ul><ul><ul><ul><li>Order services </li></ul></ul></ul><ul><ul><ul><li>View orders, bills and call detail records (CDRs) </li></ul></ul></ul><ul><ul><ul><li>View fault trouble tickets </li></ul></ul></ul><ul><ul><ul><li>View list of services in operation </li></ul></ul></ul><ul><ul><ul><li>View billing tickets </li></ul></ul></ul>
  24. 24. Why Colt ? © 2010 Colt Technology Services Group Limited. All rights reserved. 4
  25. 25. Colt Solutions make Customer life easier Our offer Your benefit Economies of scale and third party management Connectivity across Europe Fast provisioning with firm delivery dates Strong SLAs and competitive lead times Strong relationship and easy communication Single point of commercial contact Tailored tools making Colt easy to do business with Online customer self-service portal Reliable service assurance Unified services across all geographies First class support Central customer service in your local language Better managing your cost base Competitively priced services
  26. 26. Colt is a high quality partner for you “ Superb customer service in the carrier Ethernet services market across the continent ” (Frost & Sullivan, 2006) „ Network performance and SLAs are strong “ (Current Analysis, Feb 2009) „ Best in Class for Wholesale in Europe“ (BroadGroup, 2005 and 2006) „ Best Pan-European Wholesale Offering“ (Capacity, 2005) ISO 9001:2000 Certification, renewed 2007. Achieves customer satisfaction through consistent products and services which meet customer expectations.
  27. 27. To be your infrastructure partner of choice, that is the easiest to do business with for backbone services across Europe Our goal
  28. 28. Thank you [email_address] www.colt.net

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