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Authentic Virality
You Share if You Care
Jussi Laakkonen, ApplifierThe Kitten’s Toe
Lots of data. Just 20 minutes.
No need to do notes.
Download presentation for data:
http://slideshare.net/abyssi/
Data from two surveys
1800 mobile gamers
North America
March 2013
3000 mobile gamers
North America
Q2 2013
Heavy payer:
>$10 / month
For the last five games you’ve downloaded,
what was highly influential in your decisions?
00%
20%
40%
60%
80%
100%
120%
Word of mouth,
social media
App Store TV, Youtube, web
sites, print or other
media
Advertising
24%
26%
34%
35%
36%
40%
42%
48%
58%
63%
67%
72%
0% 20% 40% 60% 80% 100%
Twitter post
Mainstream media
Text message invite
Video service
Mobile game discovery app
Gaming websites
Ads in other apps
Facebook invite or post by a friend
Top charts in storefront
Featured apps in storefront
Saw another person
Word of mouth
Percentage of Mobile Gamers that Endorse They Sometimes or Often Use Source
Sources Mobile Gamers use to Discover Games
Simplified chart. See appendix for full chart.
“Hey, you got to play this game. Watch this!”
00%
05%
10%
15%
20%
25%
30%
35%
40%
45%
50%
Hearing from
a friend,
family
Seeing
gameplay
Facebook
post
Tweet Shared
screenshot
Fan videos
In person Online
For the last five games you’ve downloaded,
what was highly influential in your decisions?
Opportunity
0%
20%
40%
60%
80%
100%
Which of the following features
are important while playing?
Extremely important Somewhat important Not important
Viral growth
Playing together Sharing
Viral growth
through
invites
Viral growth
through
shared
content
Playing together Sharing
Viral growth
through
invites
Playing together
0%
20%
40%
60%
80%
100%
Easy to invite friends Playing with real friends Playing with non-friends
Playing with real friends nearly
2 x more important than with non-friends
Extremely important Somewhat important Not important
Which of the following features are important while playing?
34% 44% 24%
But >60% prefer nicknames
over real identity
21%
Real identity (e.g. login
with Facebook)
19%
Nick name + stylized
photo that masks my
real identity43%
Nick name + avatar
(e.g. game character)
17%
No identity even if it means
friends can’t find me
How do you want to appear to others when you play?
Fairly few use social gaming services
00%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Which mobile game services have you used?
Your Contacts are your real
friends.
Fairly few games leverage
Contacts, while all mobile social
services do this to bootstrap
growth (e.g. Snapchat)
Go with nicknames or partial
identity (e.g. “Jussi L”)
Don’t force FB login.
Demonstrate fun first, then upsell
Facebook Connect to play with
friends
Incentivize FB Connect
(questionable, but works)
“We never spam your friends”
Viral growth
through
shared
content
Sharing
10-20% rank sharing extremely important
0%
20%
40%
60%
80%
100%
Sharing tips,
helping others
Sharing
achievements
Sharing
screenshots
Sharing video
replays
Broadcasting
my game
Extremely important Somewhat important Not important
Which of the following features are important while playing?
Sharers
22%
27%
33%
34%
44%
47%
54%
74%
0% 20% 40% 60% 80% 100%
Post a video of gameplay footage
Discuss the game on the forums
Write a review in the storefront
Invite friends through email
Invite friends to play through FB
Give the game a star rating
Show friends gameplay
Tell friends about the game verbally
Percentage of Mobile Gamers that Endorse Reason
Mobile gaming sharing activities
Sharers play more
00%
10%
20%
30%
40%
50%
Games downloaded / month Hours played / week
00%
20%
40%
60%
80%
100%
All respondents Sharing is extremely important
5%
11%
25%
40%
55%
55%
55%
34%
20%
0% 20% 40% 60% 80% 100%
All mobile gamers
Heavy Sharers
Heavy Video Sharers
Heavy payer Payer Non-Payer
Mobile Game Spending by Sharing Activeness
0% 20% 40% 60% 80% 100%
Discuss the game on the forums
Invite friends through email
Post a video of gameplay footage
Invite friends to play through FB
Write a review in the storefront
Give the game a star rating
Show friends gameplay
Tell friends about the game verbally
Percentage of Mobile Gamers that Endorse They Sometimes or Often Use Source
Heavy payer Payer Non-Payer
Mobile game sharing activities
[By Spend Segment]
Simplified chart. See appendix for full chart.
Sharers = your most
valuable users
Play More
Pay More
Spread the Word
31%
38%
44%
59%
67%
0% 20% 40% 60% 80% 100%
To be more involved in the game’s
community
To be an expert in the game
To show off my skill or accomplishments
in the game
To get my friends to play the game with
me
To let others know about a game I enjoy
Percentage of Mobile Gamers that Endorse Sometimes or Often Engaging in Activity
Reasons Mobile Gamers Engage
in Sharing Activities
7%
12%
14%
20%
19%
18%
26%
32%
43%
40%
47%
56%
57%
54%
56%
0% 20% 40% 60% 80% 100%
To be more involved in the game’s
community
To be an expert in the game
To show off my skill or accomplishments
in the game
To get my friends to play the game with
me
To let others know about a game I enjoy
Heavy Video Sharers Heavy Sharers Full Sample
Reasons Mobile Gamers Engage in Sharing Activities
[By sharing activeness, only “Endorse reason often”]
Percentage of Mobile Gamers who Endorse Often Engaging in Activity
Sharers are more social. Part 1
All respondents Sharing is extremely important
Which of the following features are extremely important while playing?
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Sharers are more social. Part 2
All respondents Sharing is extremely important
Which of the following features are extremely important while playing?
Sharers = Retaining users,
want community features
Sharers more likely to find games through
WoM, advertisements, media
00%
20%
40%
60%
80%
100%
120%
140%
Word of mouth,
social media
App Store TV, Youtube, web
sites, print or other
media
Advertising
All respondents Sharing is extremely important
For the last five games you’ve downloaded, what was highly influential in your decisions?
Remember this?
00%
05%
10%
15%
20%
25%
30%
35%
40%
Hearing from
a friend,
family
Seeing
gameplay
Facebook
post
Tweet Shared
screenshot
Fan videos
In person Online
For the last five games you’ve downloaded,
what was highly influential in your decisions?
Opportunity
WoM: Sharers find games more
often online than in-person
All respondents Sharing is extremely important
For the last five games you’ve downloaded, what was highly influential in your decisions?
00%
10%
20%
30%
40%
50%
Hearing from
a friend,
family
Seeing
gameplay
Facebook
post
Tweet Shared
screenshot
Fan videos
5%
8%
7%
8%
10%
10%
13%
18%
16%
18%
23%
24%
37%
53%
43%
54%
44%
50%
0% 20% 40% 60% 80% 100%
Twitter post
Another social network
Text message invite
Video service
Facebook invite
Facebook post by a friend
Heavy Video Sharers Heavy Sharers Full Sample
Sources Mobile Gamers Use to Discover games
[Only “Often used online social sources”]
Percentage of Mobile Gamers who Endorse Reason Often
Share from
the game,
invite
Social
media
Try a
new game
Sharers
Get
engaged
What type of sharing
is most influential?
It’s like snake, but you fight monsters. Swipe
to steer your snake made of heroes you level
up, kill the baddies and don’t hit anything!
SHARED WITH
Videos drive installs,
decision making and referral
All respondents Sharing is extremely important
What actions have you taken after watching game related video?
00%
10%
20%
30%
40%
50%
You share if you care. Tap into
emotions.
Show, don’t tell à screenshots,
video.
Automatic screenshots, instant
replays à just share!
Sharing is self-reinforcing
Build social features to attract &
retain Sharers
Sharers play & pay and get your
more users. You want them.
slideshare.net/abyssi
jussi@everyplay.com
@jussil
For More Information on EEDAR’s
Annual Deconstructing Mobile & Tablet
Gaming Report
Visit www.EEDAR.com
Data Appendix
24%	
  
26%	
  
29%	
  
31%	
  
34%	
  
35%	
  
36%	
  
36%	
  
40%	
  
41%	
  
42%	
  
45%	
  
48%	
  
58%	
  
63%	
  
67%	
  
72%	
  
0%	
   10%	
   20%	
   30%	
   40%	
   50%	
   60%	
   70%	
   80%	
   90%	
   100%	
  
Twi0er	
  post	
  
Mainstream	
  media	
  	
  
Another	
  social	
  network	
  
Currency	
  offer	
  in	
  an	
  app	
  	
  
Text	
  message	
  invite	
  
Video	
  service	
  
TradiIonal	
  gaming	
  websites	
  
Mobile	
  game	
  discovery	
  app	
  	
  
Mobile	
  gaming	
  websites	
  
Facebook	
  adverIsement	
  
Banner	
  ads	
  in	
  other	
  apps	
  	
  
Facebook	
  invite	
  
Facebook	
  post	
  by	
  a	
  friend	
  
Top	
  charts	
  in	
  storefront	
  
Featured	
  apps	
  in	
  storefront	
  
Saw	
  another	
  person	
  
Word	
  of	
  mouth	
  	
  
Percentage	
  of	
  Mobile	
  Gamers	
  that	
  Endorse	
  They	
  SomeDmes	
  or	
  OFen	
  Use	
  Source	
  
Source	
   Sources	
  Mobile	
  Gamers	
  Use	
  to	
  Discover	
  Mobile	
  Games	
  
2%
6%
12%
12%
22%
33%
42%
65%
16%
18%
29%
23%
42%
59%
65%
83%
50%
59%
64%
72%
77%
83%
91%
94%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Discuss the game on the forums
Invite friends through email
Post a video of gameplay footage
Invite friends to play through FB
Write a review in the storefront
Give the game a star rating
Show friends gameplay
Tell friends about the game verbally
Percentage of Mobile Gamers that Endorse They Sometimes or Often Use Source
Source Mobile Gaming Sharing Activities
[By Spend Segment]
Heavy payer
Payer
Non-Payer

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Discover Games Through Word of Mouth

  • 1. Authentic Virality You Share if You Care Jussi Laakkonen, ApplifierThe Kitten’s Toe
  • 2. Lots of data. Just 20 minutes. No need to do notes. Download presentation for data: http://slideshare.net/abyssi/
  • 3. Data from two surveys 1800 mobile gamers North America March 2013 3000 mobile gamers North America Q2 2013 Heavy payer: >$10 / month
  • 4. For the last five games you’ve downloaded, what was highly influential in your decisions? 00% 20% 40% 60% 80% 100% 120% Word of mouth, social media App Store TV, Youtube, web sites, print or other media Advertising
  • 5. 24% 26% 34% 35% 36% 40% 42% 48% 58% 63% 67% 72% 0% 20% 40% 60% 80% 100% Twitter post Mainstream media Text message invite Video service Mobile game discovery app Gaming websites Ads in other apps Facebook invite or post by a friend Top charts in storefront Featured apps in storefront Saw another person Word of mouth Percentage of Mobile Gamers that Endorse They Sometimes or Often Use Source Sources Mobile Gamers use to Discover Games Simplified chart. See appendix for full chart.
  • 6. “Hey, you got to play this game. Watch this!” 00% 05% 10% 15% 20% 25% 30% 35% 40% 45% 50% Hearing from a friend, family Seeing gameplay Facebook post Tweet Shared screenshot Fan videos In person Online For the last five games you’ve downloaded, what was highly influential in your decisions? Opportunity
  • 7. 0% 20% 40% 60% 80% 100% Which of the following features are important while playing? Extremely important Somewhat important Not important Viral growth Playing together Sharing
  • 10. 0% 20% 40% 60% 80% 100% Easy to invite friends Playing with real friends Playing with non-friends Playing with real friends nearly 2 x more important than with non-friends Extremely important Somewhat important Not important Which of the following features are important while playing? 34% 44% 24%
  • 11. But >60% prefer nicknames over real identity 21% Real identity (e.g. login with Facebook) 19% Nick name + stylized photo that masks my real identity43% Nick name + avatar (e.g. game character) 17% No identity even if it means friends can’t find me How do you want to appear to others when you play?
  • 12. Fairly few use social gaming services 00% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Which mobile game services have you used?
  • 13. Your Contacts are your real friends. Fairly few games leverage Contacts, while all mobile social services do this to bootstrap growth (e.g. Snapchat) Go with nicknames or partial identity (e.g. “Jussi L”)
  • 14. Don’t force FB login. Demonstrate fun first, then upsell Facebook Connect to play with friends Incentivize FB Connect (questionable, but works) “We never spam your friends”
  • 16. 10-20% rank sharing extremely important 0% 20% 40% 60% 80% 100% Sharing tips, helping others Sharing achievements Sharing screenshots Sharing video replays Broadcasting my game Extremely important Somewhat important Not important Which of the following features are important while playing? Sharers
  • 17. 22% 27% 33% 34% 44% 47% 54% 74% 0% 20% 40% 60% 80% 100% Post a video of gameplay footage Discuss the game on the forums Write a review in the storefront Invite friends through email Invite friends to play through FB Give the game a star rating Show friends gameplay Tell friends about the game verbally Percentage of Mobile Gamers that Endorse Reason Mobile gaming sharing activities
  • 18. Sharers play more 00% 10% 20% 30% 40% 50% Games downloaded / month Hours played / week 00% 20% 40% 60% 80% 100% All respondents Sharing is extremely important
  • 19. 5% 11% 25% 40% 55% 55% 55% 34% 20% 0% 20% 40% 60% 80% 100% All mobile gamers Heavy Sharers Heavy Video Sharers Heavy payer Payer Non-Payer Mobile Game Spending by Sharing Activeness
  • 20. 0% 20% 40% 60% 80% 100% Discuss the game on the forums Invite friends through email Post a video of gameplay footage Invite friends to play through FB Write a review in the storefront Give the game a star rating Show friends gameplay Tell friends about the game verbally Percentage of Mobile Gamers that Endorse They Sometimes or Often Use Source Heavy payer Payer Non-Payer Mobile game sharing activities [By Spend Segment] Simplified chart. See appendix for full chart.
  • 21. Sharers = your most valuable users Play More Pay More Spread the Word
  • 22. 31% 38% 44% 59% 67% 0% 20% 40% 60% 80% 100% To be more involved in the game’s community To be an expert in the game To show off my skill or accomplishments in the game To get my friends to play the game with me To let others know about a game I enjoy Percentage of Mobile Gamers that Endorse Sometimes or Often Engaging in Activity Reasons Mobile Gamers Engage in Sharing Activities
  • 23. 7% 12% 14% 20% 19% 18% 26% 32% 43% 40% 47% 56% 57% 54% 56% 0% 20% 40% 60% 80% 100% To be more involved in the game’s community To be an expert in the game To show off my skill or accomplishments in the game To get my friends to play the game with me To let others know about a game I enjoy Heavy Video Sharers Heavy Sharers Full Sample Reasons Mobile Gamers Engage in Sharing Activities [By sharing activeness, only “Endorse reason often”] Percentage of Mobile Gamers who Endorse Often Engaging in Activity
  • 24. Sharers are more social. Part 1 All respondents Sharing is extremely important Which of the following features are extremely important while playing? 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
  • 25. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Sharers are more social. Part 2 All respondents Sharing is extremely important Which of the following features are extremely important while playing?
  • 26. Sharers = Retaining users, want community features
  • 27. Sharers more likely to find games through WoM, advertisements, media 00% 20% 40% 60% 80% 100% 120% 140% Word of mouth, social media App Store TV, Youtube, web sites, print or other media Advertising All respondents Sharing is extremely important For the last five games you’ve downloaded, what was highly influential in your decisions?
  • 28. Remember this? 00% 05% 10% 15% 20% 25% 30% 35% 40% Hearing from a friend, family Seeing gameplay Facebook post Tweet Shared screenshot Fan videos In person Online For the last five games you’ve downloaded, what was highly influential in your decisions? Opportunity
  • 29. WoM: Sharers find games more often online than in-person All respondents Sharing is extremely important For the last five games you’ve downloaded, what was highly influential in your decisions? 00% 10% 20% 30% 40% 50% Hearing from a friend, family Seeing gameplay Facebook post Tweet Shared screenshot Fan videos
  • 30. 5% 8% 7% 8% 10% 10% 13% 18% 16% 18% 23% 24% 37% 53% 43% 54% 44% 50% 0% 20% 40% 60% 80% 100% Twitter post Another social network Text message invite Video service Facebook invite Facebook post by a friend Heavy Video Sharers Heavy Sharers Full Sample Sources Mobile Gamers Use to Discover games [Only “Often used online social sources”] Percentage of Mobile Gamers who Endorse Reason Often
  • 31. Share from the game, invite Social media Try a new game Sharers Get engaged
  • 32. What type of sharing is most influential?
  • 33.
  • 34. It’s like snake, but you fight monsters. Swipe to steer your snake made of heroes you level up, kill the baddies and don’t hit anything!
  • 35.
  • 37. Videos drive installs, decision making and referral All respondents Sharing is extremely important What actions have you taken after watching game related video? 00% 10% 20% 30% 40% 50%
  • 38. You share if you care. Tap into emotions. Show, don’t tell à screenshots, video. Automatic screenshots, instant replays à just share! Sharing is self-reinforcing Build social features to attract & retain Sharers Sharers play & pay and get your more users. You want them.
  • 39. slideshare.net/abyssi jussi@everyplay.com @jussil For More Information on EEDAR’s Annual Deconstructing Mobile & Tablet Gaming Report Visit www.EEDAR.com
  • 41. 24%   26%   29%   31%   34%   35%   36%   36%   40%   41%   42%   45%   48%   58%   63%   67%   72%   0%   10%   20%   30%   40%   50%   60%   70%   80%   90%   100%   Twi0er  post   Mainstream  media     Another  social  network   Currency  offer  in  an  app     Text  message  invite   Video  service   TradiIonal  gaming  websites   Mobile  game  discovery  app     Mobile  gaming  websites   Facebook  adverIsement   Banner  ads  in  other  apps     Facebook  invite   Facebook  post  by  a  friend   Top  charts  in  storefront   Featured  apps  in  storefront   Saw  another  person   Word  of  mouth     Percentage  of  Mobile  Gamers  that  Endorse  They  SomeDmes  or  OFen  Use  Source   Source   Sources  Mobile  Gamers  Use  to  Discover  Mobile  Games  
  • 42. 2% 6% 12% 12% 22% 33% 42% 65% 16% 18% 29% 23% 42% 59% 65% 83% 50% 59% 64% 72% 77% 83% 91% 94% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Discuss the game on the forums Invite friends through email Post a video of gameplay footage Invite friends to play through FB Write a review in the storefront Give the game a star rating Show friends gameplay Tell friends about the game verbally Percentage of Mobile Gamers that Endorse They Sometimes or Often Use Source Source Mobile Gaming Sharing Activities [By Spend Segment] Heavy payer Payer Non-Payer