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Reducing the Cost of Confusion

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Reducing the Cost of Confusion

1. 1. The COST of <br />A.B. Reynolds and Dianne Moore<br />Excelerated Leadership, LLC<br />Confusion<br />
2. 2. What is ?<br />Confusion<br />When employees are doing the wrong things<br />Not because they are being difficult<br />But because they are <br />not sure what the <br /> right things are<br />2<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
3. 3. Estimate what percent of time employees in your company are doing “off-target” things…<br />5%<br />20%<br />50%<br />70%<br />More?<br />Estimates range from 5% - 90%.<br />How Serious is It?<br />3<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
4. 4. Calculate:<br /> ____ % misdirected time per employee<br />X ---- average annual salary<br />= ____ \$ misdirected per employee per year<br />X ---- # of employees<br />= ____ Cost of Confusion per year<br />4<br />The Cost of Confusion<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
5. 5. 20 % misdirected time per employee<br />X \$45,000 average annual salary<br />= \$9000 \$ misdirected per employee/yr<br />X 500 # of employees<br />= \$4,500,000 Cost of Confusion per year<br />An Example<br />5<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
6. 6. What other costs does confusion incur?<br />Lost confidence in leaders and company<br />Sustainable productivity gains<br />Reduced employee commitment<br />Missed opportunities<br />Survival focus limits innovation<br />Beyond Time & Money<br />6<br />Excelerated Leadership, LLC. All Rights Reserved.<br />