Reducing the Cost of Confusion

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Reducing the Cost of Confusion

  1. 1. The COST of <br />A.B. Reynolds and Dianne Moore<br />Excelerated Leadership, LLC<br />Confusion<br />
  2. 2. What is ?<br />Confusion<br />When employees are doing the wrong things<br />Not because they are being difficult<br />But because they are <br />not sure what the <br /> right things are<br />2<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  3. 3. Estimate what percent of time employees in your company are doing “off-target” things…<br />5%<br />20%<br />50%<br />70%<br />More?<br />Estimates range from 5% - 90%.<br />How Serious is It?<br />3<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  4. 4. Calculate:<br /> ____ % misdirected time per employee<br />X ---- average annual salary<br />= ____ $ misdirected per employee per year<br />X ---- # of employees<br />= ____ Cost of Confusion per year<br />4<br />The Cost of Confusion<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  5. 5. 20 % misdirected time per employee<br />X $45,000 average annual salary<br />= $9000 $ misdirected per employee/yr<br />X 500 # of employees<br />= $4,500,000 Cost of Confusion per year<br />An Example<br />5<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  6. 6. What other costs does confusion incur?<br />Lost confidence in leaders and company<br />Sustainable productivity gains<br />Reduced employee commitment<br />Missed opportunities<br />Survival focus limits innovation<br />Beyond Time & Money<br />6<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  7. 7. Strategy<br />Alignment<br />Execution<br />Leadership<br />Sources of Confusion<br />7<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  8. 8. How aligned is the strategy with the current and future marketplace?<br />How realistic is the strategy?<br />How clear are the measures and indicators for each goal?<br />StrategyRate your organization (1low – 10 high)<br />8<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  9. 9. How effectively does the strategy serve as the basis for day-to-day decisions?<br />How practically has the plan been translated into guides/tools?<br />How compellingly have senior leaders communicated the strategy <br /> so employees “get it”?<br />How clear is the accountability <br />for each level?<br />AlignmentRate your organization (1low – 10 high)<br />9<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  10. 10. How well have the work processes been redesigned to meet the goals?<br />How clearly are group, team and individual performance goals linked directly to the measures?<br />How connected are goals to daily employee action, evaluation and reward?<br />ExecutionRate your organization (1low – 10 high)<br />10<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  11. 11. How effective areindividual leaders at…<br />Using strengths and addressing weaknesses<br />Relating well with others<br />Beingsavvy about people and business<br />How effective is the leadershipteam at …<br />Creating winning strategies<br />Building organizations that get results<br />Developing employees<br />LeadershipRate your organization (1low – 10 high)<br />Communication<br />BE<br />DO<br />Tension<br />Change<br />11<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  12. 12. Based on your assessment, which areas need attention?<br />What is the cost of ignoring these issues?<br />Who else needs to know about the cost of confusion in your organization?<br />How big a priority should <br /> this be for your <br /> organization?<br />So…?<br />12<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  13. 13. Use our short book, What Works!, to find:<br />More about Cost of Confusion<br />Assessment tools to spot problems<br />Relevant chapters for answers and examples<br />Discover a tool that will help leaders build strong organizations<br />What Works!<br />13<br />Excelerated Leadership, LLC. All Rights Reserved.<br />
  14. 14. A.B.Reynolds and Dianne Moore<br />Excelerated Leadership, LLC<br />www.excel-leader.biz<br />ABReynolds@excel-leader.biz <br />DianneMoore @excel-leader.biz<br />763-476-0612 and 651-290-0213<br />Contact Information<br />14<br />Excelerated Leadership, LLC. All Rights Reserved.<br />

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