Pengurusan metrik

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Pengurusan metrik

  1. 1. Pengurusan MetrikDimana prestasi diutamakan
  2. 2. Satu halatuju keprestasi yangcemerlangKaedah ukuran prestasi ABM ConsultArriffin Mansor 012-2786282 arriffin@gmail.com www.abmconsult.cjb.net
  3. 3. 4 – Pemetaan Strategi 3 – Analisis Koperat 2 – Asas Perniagaan1 – Prinsip Keusahawanan 4 BENGKEL PRESTASI Towards peak performance 3
  4. 4. Pemetaan Strategi Analisis Korporat Asas Perdagangan PrinsipKeusahawanan Kepimpinan dimertabadkan apabila matlamat dijelaskan prestasi diukur Kecekapan ditingkatkan Strategi diintegrasikan Towards peak performance 4
  5. 5. Matlamat Utama Perniagaan Pulangan terhadap Ekuiti Pul terhdp Pusingan Gandaan jualan Aset ekuitiUntung Jualan Jualan Aset Aset Ekuiti
  6. 6. Pulangan terhadap Jualan Untung Jualan Jualan Kos Kuantiti HargaHarga Kuantiti Tetap Berubah Murah Mahal
  7. 7. Pusingan Aset Jualan AsetKuantiti Harga Tetap Semasa BeliPusingan Mahal Murah Beli Tunai Tunai diBank Penghutang Stok Pinjaman Pemuitang
  8. 8. Berapa hari jualan aset semasa yang disimpan Aset Semasa Penghutang Stok Tunai - bankBukan Bahan Niaga Barang SiapNiaga Mentah Runcit Borong Produk A Produk B Produk C
  9. 9. Gandaan Ekuiti Modal Aset Ekuiti PinjamanSewa atau Beli Modal Beli Tunai pajak Pinjaman Sendiri
  10. 10. Modal Pinjaman Saham PinjamanDebentur Utama Bank Letter of overdraf leasing Factoring Credit
  11. 11. Mapping Purpose to the Systems Model INPUT OUTPUT ANALYSIS C. Operational Community Purpose - Challenging Outcome A. Training Community Purpose - Checking C Performance 8. Estimate Value A Input Output Process Learning Programme 7. Changes in Practice 3. Candidates 4. Changes in Knowledge and Skills 5. Changes in Behaviour 6. Changes in Support Environment Performance Problem B 1. Establish the Need 2. Set success Criteria B. Operational Community Purpose - Steering Towards peak performance 11
  12. 12. Sale per ringgit Advertising Advertising Sales/advertising KPI2 After Before Before After Sales 12 12
  13. 13. Prinsip KeusahawanPULANGANG RISIKO PRODUK KEJURUJUALN KEPIMPINAN LEVERAGE
  14. 14. Prinsip Keusahawan
  15. 15. ASAS PERNIAGAANTITIK MODAL MODAL EKUITI DAN PULANGAN ALIRANPULANG KERJA TETAP PINJAMAN TERHADAP TUNAIKOS EKUITI PENYATA KEWANGAN
  16. 16. MENCARI JURANG PRESTASIReturn on Assets (ROA) Sales Identifying Critical Gross Margin $ 100.00 performance gaps $ 20.00 Net Profit Subtracted by $ 2.00 Subtracted by $ 80.00 Net Profit Margin $ 18.00 0.02 Divided by COGS Total Expenses $ 100.00Return On Assets Inventory Sales 13 0.05 Times Sales $ 100.00 Added to Current Assets 2.5 Divided by 30 $ 13.00 Asset Turnover $ 40.00 Accounts Receivable Added to Total Assets 10 Added to 4 Fixed Assets Other Current Assets 16 Towards peak performance
  17. 17. Mapping Purpose to the Systems Model INPUT OUTPUT ANALYSIS C. Operational Community Purpose - Challenging Outcome A. Training Community Purpose - Checking C Performance 8. Estimate Value A Input Output Process Learning Programme 7. Changes in Practice 3. Candidates 4. Changes in Knowledge and Skills 5. Changes in Behaviour 6. Changes in Support Environment Performance Problem B 1. Establish the Need 2. Set success Criteria B. Operational Community Purpose - Steering Towards peak performance 17
  18. 18. TNA (Step 4): New Skills, knowledge and Attitudes In order for our employees to perform differently, what kind of new Skills, Knowledge and Attitudes they need to have?Existing Required•Skills • Skills•Knowledge • Knowledge•Attitudes • Attitudes Towards peak performance 18
  19. 19. Strategy Map: Capture a Cause Effect Relationship from the Bottom Up Stakeholder More rapid and Improved Returns on accessible services Investments Internal Process Economic Model Reduce Re-Activities thru Establish Web Based Process ABC/M Self Services& GrowthLearning Expand Global Leadership Knowledge Facility Reach Development Management Investments Facilities and Fixed IT Infrastructure Assets Human Capital Towards peak performance 19
  20. 20. PENGURUSANBERMETRIK Matlamat Punca Utama Prestasi Petunjuk Utama Prestasi Prestasi Bandingan dan Sasaran
  21. 21. PENDEKATAN BENGKEL KAMI komputer• Matlamat • yahoogroups• KPI • templates • blogs• Pemetaan • Model• Cause effect • Lebih Strategik metrik Selepas kursus 21
  22. 22. Prestasi Kuantitatif berterusanBerfikir lebih Strategik Piawai & Kompetensi bandingan yang dihajatkan
  23. 23. METODOLGI PENGAJARANPower Excel Kes Analispoint Templates • Persembahan• SYARAHAN • Model Kumpulan KUMPULAN MATLAMAT • Simulation • Pembelajaran 23
  24. 24. • Ciri keusahawanan Prinsip • Profil UsahawanKeusahawanan • Strategi Usahawan Asas • 7 langkah merancang Perniagaan perniagaan 24
  25. 25. • Jurang prestasi Analisis • Kelebihan jika ada • PeluangKorporat • Ancaman • BSC perspectivesPemetaan Strategi 25
  26. 26. Performance Management objective Key Result Evaluation Utama Targets / KPI Benchmarking
  27. 27. Vision and StrategyFinancial Customer Process L and G Objectives Measures Strategy- Translation Process Targets Initiatives Towards peak performance 27
  28. 28. Kursus Keusahawan & Perniagaan Pemetaan Strategi Analisis korporat Asas Perdagangan PrinsipKeusahawanan Towards peak performance 28

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