1. Corporate Metric Management - A 3 day workshop
Course Objective
To improve management effectiveness with proper understanding of key performance metrics and
strategies
Target Group
CEOs, Managing Directors, Executive Directors, General Managers and senior managers of large
companies.
Course Contents
1. Setting and defining clear objectives at all levels
2. Identifying critical performance gaps
3. Identifying right key result areas to achieve the objectives
4. Using the most suitable key performance indicators
5. Key departmental metrics
6. Setting and cascading performance targets and standards throughout the organisation.
7. Evaluating performance and taking corrective actions
8. Integrating themes and programs into a strategic map
9. Performance Improvement Matrix
10. Putting metrics into budgeting system
11. Putting metrics into action plans
12. The Du Pont ROE chart as metrics
13. Staff performance and appraisal meetings
14. Performance Improvement cycle
Workshop Methodology
1. Power Point presentations
2. Excel Model and templates
3. Case analysis and presentation in groups