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Slack for the mere mortals

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Hip Chat, Gitter, Yammer... what else? Slack. There are very few products with the proverbial hockey stick like Slack has. There is a reason for this. Come learn why this tool is so popular not only with developers and devops but with the whole team.

Published in: Software

Slack for the mere mortals

  1. 1. Slack for the mere mortals ABE DIAZ @ABE238
  2. 2. Who am I?  Developer -> Evangelist -> Program/Product  Mobile Program Manager @  Slack Enthusiast  Contact Info:  Twitter: @abe238  info@abediaz.com
  3. 3. History  “We came to the conclusion that Glitch was never going to be the kind of business that would have justified the $17.2 million dollars in venture capital investment [that we had] … So we decided to shut it down without knowing what we were going to do next.” Ahem…remember SharePoint’s story?
  4. 4. IRC IRC has no archival feature. This means both parties need to be online to communicate.
  5. 5. This sounds familiar? Where have I seen this before?  Yammer  Lync  Hip Chat  Gitter Yes… but.
  6. 6. Adoption Numbers Don’t Lie  750,000 people now use Slack daily, including users in 60,000 teams  135,000 of those people are paying for Slack, adding up to $12 million in annual revenue  Slack users send 300 million messages to each other a month  The average Slack user is connected for more than nine hours a day and spends more than two of those hours in active usage, such as reading and writing messages  “FASTEST-GROWING BUSINESS APP EVER” - FastCo
  7. 7. Trend Source: Google Trends https://www.google.com/trends/explore#q=slack%2C%20hipchat%2C%20yammer%2C%20gitter&date=7%2F2012%2039m&cmpt=q&tz=Etc%2FGMT%2B7
  8. 8. Slack’s Key Value Proposition  All your team’s communications in one place.  Completely searchable (incredibly fast).  On every device (iOS, Android, Windows, MAC)
  9. 9. Let’s get started  Demo
  10. 10. Out of the box  Expands Links  Emoji Palooza  (including Custom Emojis)
  11. 11. Out of the box  Reminders  Code Snippets and formatting  Mindful
  12. 12. Custom (Slash) Commands  Demo  /up
  13. 13. Ok, now what?  Integrations  Bots
  14. 14. Integrations  Dead Simple  Useful  Not that much customization
  15. 15. Most common integrations  Github  #ProTip: Limit to PRs, commits and comments can get too chatty.
  16. 16. Most common integrations  Crashalytics
  17. 17. Most common integrations  Jenkins  #ProTip: Consider limiting by environment.
  18. 18. Most common integrations  Runscope
  19. 19. Most common integrations  Nagios
  20. 20. Most common integrations  Splunk
  21. 21. Most common integrations  PagerDuty
  22. 22. But wait there’s more
  23. 23. Bots  Complete customization control  Remove repetitive tasks from the team  Democratize control  Made possible by Webhooks (incoming and outgoing)
  24. 24. Hubot  Made popular by the Github team  Runs JS and CoffeeScript  Needs to be hosted (typically heroku)  Great community (lots of plugins and support)  Best Getting Started guide: https://github.com/michikono/slackbot- tutorial
  25. 25. Hubot use cases
  26. 26. Hubot use cases
  27. 27. Hubot use cases
  28. 28. And that is what is called ChatOps  “Bringing the work you are already doing… into the conversations you are already having” - @jfryman  Made popular by the StackStorm guys  Event Driven Automation
  29. 29. Boost Productivity  Peek into your processes:  Jira
  30. 30. Trello
  31. 31. Standups  Tatsu.io  Standups in Slack  Summary by email
  32. 32. Direct Customer Feedback  Slack Button  Get direct feedback from customers straight into Slack  Twitter  Slack’s Twitter Wall of Love  Integrate with ZenDesk and other tools.
  33. 33. IFTTT & Zapier  Augment the available integrations by creating your own  E.g.  Monitor Dropbox for changes to our vacation policy document and broadcast in Slack.  Google Spreadsheets – Fill a spreadsheet and let sales/marketing know when someone tweets about our product in Slack.  Slack the Company’s Stock price every time we beat earnings.  Weather - If there is snow in the forecast, let everybody via Slack so they can leave early.
  34. 34. Other  Drupal – post from a from straight into Slack room (https://www.drupal.org/project/slack)  Office 365 Calendar – Meeting starting now (https://ifttt.com/office_365_calendar)  Stripe – Let the team know how much growth in sales this month via Slack.  LaunchKit – Get your App reviews straight into Slack.
  35. 35. Imma let ya finish
  36. 36. Culture Highfive = Hubot + TangoCard Check out @benstraub talk from CascadiaJS : “Hacking Culture with JS”
  37. 37. Why does this matter  Culture  Visibility & Trainability  Productivity via automation
  38. 38. So Stop Slacking and Start Slack’ing  Questions? http://bit.ly/slackmeremortals

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