Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

How to Start your Business

1,767 views

Published on

Learn how to employ the “Standards of Excellence” in the “Business Start Up” and initiate your business on a solid ground of quality likewise reputed firms.

How to Start your Business

  1. 1. How To Start Your Business In 90 Minutes BY: DR. Abdalla Ibrahim MAY 2015
  2. 2. • Doing Things for Money (A.Ibrahim) BUSINESS
  3. 3. Types of Business BUSINESS
  4. 4. “IT IS ALWAYS GREEN ON THE OTHER SIDE OF THE FENCE “
  5. 5. • A state After starting business STRUGGLE
  6. 6. • End result for unplanned business FAILURE
  7. 7. HOW TO START MY BUSINESS ON A QUALITY GROUND
  8. 8. APPROACH Presentation on How to Starts Mention Your Dream Business Group Discussion on How to Start them
  9. 9. Organization Service Networking Communication AREA TO TOUCH Documentation Improvement Safety
  10. 10. Business Quality Dimensions Acceptable Accessible Appropriate Client-Centered Competency Continuous Effective Efficient Safe
  11. 11. 1. THE ORGANIZATION
  12. 12. ORGANIZATION COORDINATION Assess client needs for a service Provide service that meet client needs Confirm & minimize duplication of services Promote consistency of service
  13. 13. ORGANIZATION COORDINATION • Have Strategic Plan • Have Operational Plan
  14. 14. 2. NETWORKING
  15. 15. NETWORK & COORDINATE WITH OTHERS • Coordinate and complete your services with other organizations. • Keep Referral Network: Refer Client to other service organization if you do not provide it.
  16. 16. 3. THE SERVICE
  17. 17. THE SERVICE • Identify Scope of Services • Identify Elements of Service
  18. 18. THE SERVICE CRITERIA • Service consistent with available resources • Flexible & Responsive Service • Safe Services
  19. 19. 4. COMMUNICATION
  20. 20. COMMUNICATION • Communicate Services on regular bases • Communicate updates • Communicate using different tools
  21. 21. COMMUNICATION • Culturally-appropriate • Linguistically-appropriate • Multi-language
  22. 22. 5. THE DOCUMENTATION
  23. 23. • Strategic Plan • Operational Plan • Quality Improvement Plan • Policy and Process • Bylaw • Job description and specifications • Details for each process • Training Plan • Complain/Suggestion and responses DOCUMENTATION BANK
  24. 24. 7. QUALITY MONITORING AND IMPROVEMENT
  25. 25. PRIORITIES Processes are selected in order of priority for monitoring and improvement. according to the following criteria: • high risk • high volume • high cost • problem prone
  26. 26. INDICATORS Measures of Performance • Process indicators: relate to the course of service delivery • Outcome indicators: relate to results of service delivery, including cost and client satisfaction • Practice indicators: reflect professional standards, guidelines for practice, and relative legislation
  27. 27. THE SERVICE
  28. 28. B. SERVICE ASSESSMENT AND PLANNING
  29. 29. GOAL OBJECTIVE INDICATOR/ Evidence SUCCESS Whenever you identified a NEED for A Service make it a GOAL
  30. 30. SERVICE: EX. BANKING AND CATERING • Service Assessment • Service Planning • Service Provision • Service Evaluation
  31. 31. ASSESS SERVICE • Process to Receive & Identify client need on timely bases
  32. 32. PLAN SERVICE • Define the pathway for each need • Assess the expectations of the client
  33. 33. PLAN SERVICE The Plan: • Agreed up on with client • Written & Documented • Defines the expected outcomes • Reflects the involvement of the team
  34. 34. PROVIDE SERVICE On a timely bases Meet the need and expectation
  35. 35. COMPREHENSIVE SERVICE • Regularly discuss ongoing needs for new services • Provide Services that complement each other.
  36. 36. • Process to assess the appropriateness of service EVALUATE SERVICE
  37. 37. ASK ME ANY QUESTION
  38. 38. DIVIDE YOURSELVES INTO GROUPS AND LETS START THE TEAMWORK

×