At the end of each lesson…
Each student receives a Certificate
of Flight – this includes the
date, name and instructor’s name
of the student’s first flight. People
Starting in 2013, kids – of all ages –
will receive a sticker. Proudly
showing they have flown the dune.
We encourage all of our guests to
take home a t-shirt and to visit any
of our 18 locations to get a special
something to remember the day
with Kitty Hawk Kites.
Our recreational customers almost
always end up a retail customer –
creating a very nice crosspromotional presence across our
various adventures and locations.
We give our customers the opportunity
to share their stories with us – to be a
part of the history we are creating.
Some come to us conquering all kinds
of obstacles – others come to us ready
to do something daring for the first time
– and even more come to us after
many years away from the dune.
2012 Fly Together Campaign
Generating memories from our Facebook
and Twitter fans/followers.
Results: 10+ stories with photos – 2,000
increase to website and everyone of them
got a nice little something from our team for
their contribution. Kites, toys, t-shirts.
Give your customer’s the opportunity to
share – don’t be afraid to embrace their
Social Media – Reservations – Retail Locations
• We use every opportunity to keep our customers
talking, sharing and coming back to see us.
• Facebook, Twitter, YouTube, Pinterest and Foursquare are must
have’s and do’s for us. We run special promotions, post photos
and share the stories we receive on all these platforms.
• Our team of reservationists can access customer history
allowing them to greet repeat customers with enthusiasm and
encourage them to try a new adventure or visit any one of our
• We offer t-shirts, posters, key chains – you name it. These items
are great for guests to take back with them to remember our
company and their experiences.
Come fly with us soon!
Vice President of Recreation