Appreciative Inquiry<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />He<br /> Route to...
What is Appreciative Inquiry?<br />What it is……<br /><ul><li>Proven Model
Leverages Individual, Organization Strength
Requires Broad Involvement
Uses Interviews to draw out the best in an organization</li></ul>What it isn’t….<br /><ul><li>Magic
Short Cut
Management Trick
A new Fad
Method to solve problems</li></ul>11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
Appreciative Inquiry and Positive Psychology<br />David Cooperider gave “birth” to AI in 1985<br />Initial study and appli...
The 4-D AI Cycle<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
Principles of AI<br />Reality is Subjective; founded in conversation<br />Inquiry is intervention; begins with the first q...
How Appreciative Inquiry WorksAI is based on a positive interview model<br />Discovery: What are our Strengths; Appreciate...
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Appreciative Inquiry110109

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So many consultant organization models are based on problem resolution. Even more employee discussions are based on what weakness to fix. Appreciative Inquiry is predicated on organizational capability and individual strengths and desires. Most of all AI is a model of inclusiveness.

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Appreciative Inquiry110109

  1. 1. Appreciative Inquiry<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />He<br /> Route to Sustained Organizational Change<br />
  2. 2. What is Appreciative Inquiry?<br />What it is……<br /><ul><li>Proven Model
  3. 3. Leverages Individual, Organization Strength
  4. 4. Requires Broad Involvement
  5. 5. Uses Interviews to draw out the best in an organization</li></ul>What it isn’t….<br /><ul><li>Magic
  6. 6. Short Cut
  7. 7. Management Trick
  8. 8. A new Fad
  9. 9. Method to solve problems</li></ul>11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  10. 10. Appreciative Inquiry and Positive Psychology<br />David Cooperider gave “birth” to AI in 1985<br />Initial study and application within NGOs<br />Martin Seligman studied 7500 mental health studies-only 300 positive<br />Positive Psychology-starting at STRENGTH instead of fixing weakness<br />Since 1985 thousands of organizations grown and changed using AI <br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  11. 11. The 4-D AI Cycle<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  12. 12. Principles of AI<br />Reality is Subjective; founded in conversation<br />Inquiry is intervention; begins with the first question<br />Study topic choice can reveal, even create our reality<br />People and organizations move toward their concept of the future<br />Positive change requires positive relationships and questions<br />Involvement of all constituencies is required<br />Acting “as if” is crucial; be the way you want the future<br />Choosing must replace compliance<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  13. 13. How Appreciative Inquiry WorksAI is based on a positive interview model<br />Discovery: What are our Strengths; Appreciate what is<br />Dream: What we could be<br />Design: How do we achieve<br />Destiny: Create the future<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  14. 14. A Sample AI Intervention Journey<br />Executive desires change<br />Appoints a multi level Advisory Team (AT)<br />AT decides to use Appreciative Inquiry Approach<br />“Town Hall” facilitated using the Discover phase<br />Positive Inquiry interview questions developed and interviews are included organization-wide<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  15. 15. A Sample AI Intervention Journey (continued)<br />AT consolidates interview responses determines best change(s) and gains constituent support<br />Design phase leveraged to determine the best way to make change<br />Destiny phase allows everyone to participate in creating the future<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  16. 16. AI Change Process Obstacles<br />Lack of Support<br />Lack of enthusiasm<br />Top Down communication<br />One way Communication<br />Cynicism<br />Retreat to Problem Solving<br />Poorly created interview questions<br />Poor risk-taking Environment<br />Loss of Trust<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  17. 17. AI Change Process Enablers<br />Sufficient Resources<br />Unthreatened Executive Management<br />Skilled Facilitator<br />Tolerance for ambiguity<br />Early Successes<br />Two-way early and often Communication<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  18. 18. Next Steps<br />Educate yourself in the AI process (e.g. The Power of Appreciative Inquiry of by Whitney and Trosten-Bloom)<br />Discuss with your senior management<br />Use positive interviewing one-on-one or in groups <br />Start small with a pilot group<br />Persevere<br />11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  19. 19. j. Burke AdvisorsServing the Nonprofit Communitywith high quality organizational analysis, diagnosis, planning,facilitation and programs<br /><ul><li>Strategy Process, Facilitation & Planning
  20. 20. Board/CEO Relations
  21. 21. New Board Member Orientation
  22. 22. Executive On boarding
  23. 23. Capacity Building
  24. 24. Infrastructure Audit
  25. 25. Organization Diagnosis
  26. 26. Team development process & facilitation
  27. 27. 360 Degree Feedback
  28. 28. Performance Management Systems
  29. 29. Executive Coaching
  30. 30. Appreciative Inquiry Programs</li></ul>11/2/2009<br />J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />
  31. 31. At j. Burke Advisors we take the meerkat view:<br />11/2/2009<br /><ul><li>Simple answers to complex problems
  32. 32. Care for each other
  33. 33. Listen and observe more than speak
  34. 34. Every contribution is important
  35. 35. Get the job done</li></ul>J. Burke Advisors, LLC 908 359 4000 www.jburkeadvisors.com<br />

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