Catalog Search: CML's Experience

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Catalog Search: CML's Experience
Presented at Internet Librarian 2008

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  • I’m…. And this is… We were heavily involved with the implementation of the new catalog…and here is CML’s experience
  • Catalog Search: CML's Experience

    1. 1. Catalog Search: CML’s Experience Maria Armitage Amy Barnes Digital Services Columbus Metropolitan Library
    2. 2. Overview <ul><li>ILS Background </li></ul><ul><li>Why CML Implemented a New Catalog </li></ul><ul><li>Lessons Learned </li></ul><ul><li>Tips for Buy-In </li></ul><ul><li>Where We’re Headed </li></ul>
    3. 3. ILS Background <ul><li>Homegrown ILS developed in the late 80s, launched in 1988 </li></ul><ul><li>OPAC was launched in 2000 – no substantial changes made since then </li></ul><ul><li>Needed a solution that could be integrated with existing ILS system </li></ul>
    4. 8. Lessons Learned <ul><li>Don’t default! </li></ul><ul><li>Fix it fast! </li></ul><ul><li>Know your numbers! </li></ul><ul><li>MARC magnified! </li></ul><ul><li>Catalog users ≠ web users </li></ul><ul><li>Buy – in critical! </li></ul>
    5. 9. Tips for Buy - in <ul><li>Staff </li></ul><ul><ul><li>Communicate </li></ul></ul><ul><ul><li>Play </li></ul></ul><ul><ul><li>Transition </li></ul></ul><ul><li>Customers </li></ul><ul><ul><li>Transition </li></ul></ul><ul><ul><li>Knowledgeable staff </li></ul></ul>
    6. 10. Who’s Talking? I “heart” the catalog! - Staff member Your new catalog search is needlessly complicated and hard to use. The old search was much better. If it isn’t broke, don’t fix it. - Customer via webmail comments
    7. 11. Please let whoever needs to know that this patron is totally knocked out by the new search engine. - Customer via webmail comments “ Well it’s pretty obvious that no librarian or researcher was involved in deciding the search criteria for the new library catalog.” - Customer via webmail comments
    8. 12. Where We’re Headed <ul><li>See and see also </li></ul><ul><li>Federated </li></ul><ul><li>Database integration </li></ul><ul><li>Social networking </li></ul><ul><li>Events </li></ul><ul><li>Additional enhancements </li></ul>
    9. 13. Questions? Maria Armitage Amy Barnes [email_address] [email_address]

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