Agenda • Who We Are • Why Royal Cyber • What is BPM • Importance of BPM • Royal Cyber BPM Expertise • Royal Cyber BPM Implementation Plan • Case Studies Key Take Aways • Questions and Answers Importance of IBM BPM Solution How Royal Cyber can help you BPM Deployments Why to choose RC2
Who we are?Established:Based in Illinois (USA), serving multiple industries including many Fortune500 companies since 1997 by experienced IT professionals. To offer cutting edge IT services globally help organizations both in Public and Private sector to improve and modernize their services supplementing organization’s skill set with team augmentation On-site resource deployment Improved Return-on-Investment (ROI) by taking projects offshore Achievements: To date, Royal Cyber Inc. has grown into a reputable IT firm not only in USA but also in European, Middle Eastern and South Asian Markets. Vision & Mission “Shaping lives of our customers with state-of-the-art technology solutions, leadership, vision, innovation and partnerships”
Platform Coverage Mainframe ( System Z ) Legacy Systems ( iseries , p series ) Power Systems Sun Wintel AIX , UNIX , Linux z/OS , VM www.royalcyber.com
Royal Cyber Inc. Partners IBM Premier Business Partner IBM Authorized Trainer www.royalcyber.com
Why Royal Cyber?Because we are tech savvy! Royal Cyber helps businesses worldwide optimize their business infrastructure by providinginnovative customized solutions for their business specific needs with best-in-class services and consultancy that meetstheir – future.• Industry Leader:We are the industry leader in software consultancy and trainings - committed to our client’s success• Dependable Partners:Royal Cyber is IBM premier business partner, authorized trainer and the Certified Microsoft Gold Partner• Tailor-Made Solutions:Offers wide range of customized solutions tailored to our client requirements• Best Prices:Our strategic offshore centers have enabled us to reduce costs and offer highly competitive rates to our valued clients• Loyal Clientele:Serving all kinds of businesses including Fortune 500 companies• Safe and Secure:Get the best reliability, safety and security from global software consultancy leader• Great Support:Available round the clock to handle our client queries
Our Loyal ClienteleHave a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media.Royal Cyber is proud to serve them and is dedicated to their success.
Typical Business‐Driven Process ProblemsCommon symptoms that BPM is needed• Human to Human and Human to System process activities• Individual or group heroics make the process work• Operational “fire” or fire drills are a common occurrence• Poorly understood end-to-end process metrics• One Sigma quality .. a 32% error rate (Small changes can yield large improvements)• Process Changes 3+ times per year
IBM Business Process Management and RC Expertise 2 ‐ Operational 3 ‐ Process 4 ‐ Process 1 ‐ Business Decision Automation & Discovery & Monitoring Management Integrity Design WebSphere IBM Business Business Process Business Business Rules Monitor Manager Modeler for z/OS IBM Business Websphere Integration Business Process Manager Decision Server Designer Compass Integration ILOG Developer Lombardi , WODM Process Server , Partner Gateway
1 ‐ Business MonitoringReal time, end‐to‐end visibility across business processes and events to enable rapid change.
2 ‐ Operational Decision Management Software to streamline operational decisions by enabling users to define, change and test business rules and events. ( WODM ) WebSphere WebSphere ILOG BRMS Business EventsContextual Situational Awareness Decisions WebSphere Operational Decision Management
3 ‐ Process Automation & Integrity Orchestration and integration of systems to create uniform, repeatable, mission‐ critical business processes. IBM Business Process Manager
4 ‐ Process Discovery & DesignModeling, simulation, and adjustment of core business processes for both documentation and execution.
Migration from WPS / Lombardi to IBM Latest BPM
How to get Started ? 10 Weeks Jump Start Plan • Presenting “IBM Quick Win Pilot” to clients• An initial business process & decision improvement project• Complimentary Training & Mentoring• Offer a complimentary POC before services engagement to win your confidence
Services Capabilities of Royal Cyber Project Scoping , Requirement Performance Training / Gathering , Monitoring & Mentoring Solution Troubleshooting Presentation Installation, Development , Process / Integration, Framework Administration & 24/7 Support Designing Migration 40
Royal Cyber Services Offering & PromotionsOnsite Consultancy • Quality and Internationally Experienced resources at an amazing price• Presence in many geographical locations• Free Project Management & Scoping Sessions• No Per‐Diem Charges in some geographiesOffsite Consultancy • A complete offsite team of 5 members for a price of 1 onsite resource• Project Traceability through collaborative agile project management• Weekly Performance Measurement • 24/7 SupportConsultancy in regions where Royal Cyber does not have physical presence• Working through Local Business Partners as our front end • Local Project Management• Onshore/Offshore Model• Onsite Resource Availability in 15 Days
TrainingsWe are IBM Authorized Trainer BPM Methodology End‐to‐End BPM Business Monitoring Process Design IBM WebSphere ILOG JRules BRMS Business Events WebSphere Operational Decision Management BPM Mentoring www.royalcyber.com
Royal Cyber 24*7 Support Call number 9 ‐ 5pm: 630 355 6292 Call number after 5pm: 630‐785‐2489 Office hours: 15 minutes service time After office hours: 60 minutes service time Service Request Monitoring Tool Call*, Email, Chat Type of Alert to Support Team Request Critical Normal Record in Bug Tracking System 43
Success Stories Company Profile. Business Benefits Solution…