IBM Business Process Management


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Royal Cyber Inc.
Why BPM?
BPM implementations

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IBM Business Process Management

  1. 1. IBM Business Process Management
  2. 2. Agenda • Who We Are • Why Royal Cyber • What is BPM • Importance of BPM • Royal Cyber BPM Expertise • Royal Cyber BPM Implementation Plan • Case Studies Key Take Aways • Questions and Answers Importance of IBM BPM Solution How Royal Cyber can help you BPM Deployments Why to choose RC2
  3. 3. Who we are?Established:Based in Illinois (USA), serving multiple industries including many Fortune500 companies since 1997 by experienced IT professionals. To offer cutting edge IT services globally help organizations both in Public and Private sector to improve and modernize their services supplementing organization’s skill set with team augmentation On-site resource deployment Improved Return-on-Investment (ROI) by taking projects offshore Achievements: To date, Royal Cyber Inc. has grown into a reputable IT firm not only in USA but also in European, Middle Eastern and South Asian Markets. Vision & Mission “Shaping lives of our customers with state-of-the-art technology solutions, leadership, vision, innovation and partnerships”
  4. 4. Brand Coverage IBM BPM Solution , Websphere Portal e‐Commerce Rational Tool: RTC, RRC,  Enterprise Modernization:  Websphere RFT, RPT, RQM... IBM Rational HATS, EGL, RME WebSphere: Application Server, Process Server, WebSphere XD, Edge Middleware Rational  Server Middleware: WebSphere MQ, Message Broker, ESB, DataPower, ILogBusiness  TivoliIntelligence Lotus Lotus: Notes, Domino, Sametime, Connections, Quickr Business Intelligence: DB2, COGNOS, SPSS Enterprise Content Management: FileNet
  5. 5. Platform Coverage Mainframe ( System Z ) Legacy Systems ( iseries , p series ) Power Systems  Sun  Wintel AIX , UNIX , Linux z/OS , VM
  6. 6. Royal Cyber Inc. Partners IBM Premier Business Partner IBM Authorized Trainer
  7. 7. Why Royal Cyber?Because we are tech savvy! Royal Cyber helps businesses worldwide optimize their business infrastructure by providinginnovative customized solutions for their business specific needs with best-in-class services and consultancy that meetstheir – future.• Industry Leader:We are the industry leader in software consultancy and trainings - committed to our client’s success• Dependable Partners:Royal Cyber is IBM premier business partner, authorized trainer and the Certified Microsoft Gold Partner• Tailor-Made Solutions:Offers wide range of customized solutions tailored to our client requirements• Best Prices:Our strategic offshore centers have enabled us to reduce costs and offer highly competitive rates to our valued clients• Loyal Clientele:Serving all kinds of businesses including Fortune 500 companies• Safe and Secure:Get the best reliability, safety and security from global software consultancy leader• Great Support:Available round the clock to handle our client queries
  8. 8. Our Loyal ClienteleHave a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media.Royal Cyber is proud to serve them and is dedicated to their success.
  9. 9. Need for Business Process  Management 
  10. 10. Typical Business‐Driven Process ProblemsCommon symptoms that BPM is needed• Human to Human and Human to System process activities• Individual or group heroics make the process work• Operational “fire” or fire drills are a common occurrence• Poorly understood end-to-end process metrics• One Sigma quality .. a 32% error rate (Small changes can yield large improvements)• Process Changes 3+ times per year
  11. 11. What is Business Process  Management ?
  12. 12. What is Business Process Management
  13. 13. Business Process Management (BPM) Save $Millions
  14. 14. Why IBM Solution?
  15. 15. IBM BPM & Royal Cyber Expertise
  16. 16. IBM Business Process Management and RC Expertise 2 ‐ Operational  3 ‐ Process  4 ‐ Process  1 ‐ Business  Decision  Automation &  Discovery &  Monitoring Management Integrity  Design WebSphere IBM Business  Business Process  Business  Business Rules  Monitor Manager Modeler for z/OS IBM Business  Websphere  Integration  Business  Process Manager Decision Server Designer Compass Integration  ILOG Developer Lombardi ,  WODM Process Server ,  Partner Gateway
  17. 17. 1 ‐ Business MonitoringReal time, end‐to‐end visibility across business processes and events to enable rapid  change.
  18. 18. 2 ‐ Operational Decision Management Software to streamline operational decisions by enabling users to define, change and  test business rules and events. ( WODM ) WebSphere  WebSphere  ILOG BRMS Business EventsContextual Situational  Awareness Decisions WebSphere Operational  Decision Management 
  19. 19. 3 ‐ Process Automation & Integrity Orchestration and integration of systems to create uniform, repeatable, mission‐ critical business processes. IBM Business Process Manager 
  20. 20. 4 ‐ Process Discovery & DesignModeling, simulation, and adjustment of core business processes for both  documentation and execution.
  21. 21. Migration from WPS / Lombardi to  IBM Latest BPM 
  22. 22. How to get Started ? 10 Weeks Jump Start Plan • Presenting “IBM Quick Win Pilot” to clients• An initial business process & decision improvement project• Complimentary Training & Mentoring• Offer a complimentary POC before services engagement to  win your confidence 
  23. 23. Services Capabilities of Royal Cyber Project Scoping  , Requirement  Performance  Training /  Gathering ,  Monitoring &  Mentoring Solution  Troubleshooting Presentation Installation,  Development ,  Process /  Integration,  Framework  Administration &  24/7 Support  Designing  Migration 40
  24. 24. Royal Cyber Services Offering & PromotionsOnsite Consultancy • Quality and Internationally Experienced resources at an amazing price• Presence in many geographical locations• Free Project Management & Scoping Sessions• No Per‐Diem Charges in some geographiesOffsite Consultancy • A complete offsite team of 5 members  for a price of 1 onsite resource• Project Traceability through collaborative agile project management• Weekly Performance Measurement • 24/7 SupportConsultancy  in regions where Royal Cyber does not have physical presence• Working through Local Business Partners as our front end • Local Project Management• Onshore/Offshore Model• Onsite Resource Availability in 15 Days
  25. 25. TrainingsWe are IBM Authorized Trainer BPM Methodology End‐to‐End BPM Business Monitoring Process Design IBM WebSphere ILOG JRules BRMS Business Events WebSphere Operational Decision Management BPM Mentoring
  26. 26. Royal Cyber 24*7 Support Call number 9 ‐ 5pm:  630 355 6292  Call number after 5pm:  630‐785‐2489 Office hours: 15 minutes service time After office hours:  60 minutes service time Service Request Monitoring Tool Call*, Email, Chat Type of  Alert to Support Team Request Critical Normal Record in Bug Tracking System 43
  27. 27. BPM Support Work Flow SDLC Process BPM  BPM  Project Plan Developer Administrator QA Weekly Status  Rational Quality Manager report Rational Team Concert Rational Performance Tester Rational Functional Tester HATSAny development  JavaIssues JavaScriptPerformance Issues Java Project Manager Any DB  Other  related Issues Languages/ WebSphere Team DB Team
  28. 28. Success Stories Company Profile.  Business Benefits Solution…
  29. 29.