Part of total job search process
Communication skills indicator
No single correct way
Application/cover – to apply for a specific
Appreciation/thank you – to follow up
Prospecting – to inquire about general
availability of positions
Networking – to arrange an informational
Acceptance – to accept and confirm a job offer
Withdrawal – to remove your job application
Rejection – to decline a job offer
To present a sales proposal to a customer.
To present a financial proposal to a customer.
To set up a committee meeting.
To set up a business meeting.
To offer a position to a new employee.
To communicate to fellow employees a new company policy.
To write a letter of recommendation in support of a colleague for a
To request and justify company support of a specific departmental
proposal (e.g. new equipment, additional funding).
To request information or additional information.
To respond to an inquiry.
Identify purpose, at the beginning
Organize material into paragraphs
◦ High quality paper
◦ Error free
Address to specific individual
Be succinct, get to the point
◦ (optimistic, productive, reasonable, responsible)
Cater to reader’s interests
Sign and keep copy
Center letter (side to side, top to bottom)
◦ Don’t overdo it (e.g. no need to cap job titles, seasons of the
year, courses taken, senior, agriculture, etc.)
◦ Don’t overuse commas, semicolons; use periods to avoid runon sentences; no need to use period after two-letter
abbreviation of state or street
◦ No mistakes (use spell check); pay attention to hyphenated
words (e.g. in-depth, two word adjectives preceding noun).
Small words better than big words
try vs endeavor
end vs terminate
begin vs commence
Short sentences better than long sentences
◦ Example: ‘That’s one small step for man, one giant leap for
mankind.’ – Neil Armstrong
Use consistent verb tense (active preferred)
◦ Example: don’t write ‘consistent verb tense should be used’
Use conversational style
◦ Example: ‘There has been an affirmative decision with
regard to program termination’ vs ‘The company is
ending the program’.
◦ Example: ‘Enclosed herewith is the aforementioned
and requested information’ vs ‘I am enclosing the
information you requested’