(Join me on Thursday, July 12, 2012, 4:00 PM to 5:00 PM Eastern Time at the STC live webinar for this presentation!) You know that there is more to technical communication than developing traditional deliverables, that the experience need not be discontinuous or redundant, and that you can positively impact product experiences through content. How? Through progressive information disclosure. Learn how to improve users’ experiences using this information architecture and design technique.
For related proceedings paper, see pg 177 of the PDF (http://tinyurl.com/crdwwld), or the mobile version (http://bit.ly/MhO97q).