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Skills for the Future Knowledge Worker
National Association of Extension Program and Staff
Development Professionals
Decem...
ECOP sponsored study: Data Collection
Reviewed 372 Extension job postings for
required and preferred skills or attributes
...
ECOP sponsored study:
Differentiated skills and attributes
Skill: a learned power of doing something
competently; a develo...
Attributes for 21st Century Extension Professionals
Institute for The Future 2020 Knowledge
Work Skills Report
Signals methodology—
An extension of decades of practice aggreg...
Six drivers of disruption
rise of smart machines and systems
globally connected world
superstructed organizations
new medi...
Sensemaking

Determine the deeper meaning or significance of what is
being expressed
Driver of disruption:
rise of smart m...
Social Intelligence

Connect to others in a deep and direct way, to sense and
stimulate reactions and desired interactions...
Novel Adaptive
Thinking

Proficient at thinking and coming up with solutions and
responses beyond that which is rote or ru...
Cross Cultural
Competency

Operate in different cultural settings
Drivers of disruption:
globally connected world
superstr...
Computational
Thinking

Translate vast amounts of data into abstract concepts and
to understand data based reasoning
Drive...
New Media
Literacy
Critically assess and
develop content that
uses new media forms,
and to leverage these media for persua...
Transdisciplinarity

Literate in and ability to understand
concepts across multiple disciplines
Drivers of disruption:
com...
Design Mindset

Represent and develop tasks and work processes for
desired outcomes
Drivers of disruption:
computational w...
Cognitive Load
Management
Discriminate and filter information for
importance, and to understand how
to maximize cognitive ...
Virtual
Collaboration

Work productively, drive engagement, and demonstrate
presence as a member of a virtual team
Drivers...
Attributes for 21st Century Extension Professionals
Skills needed for 2020 knowledge worker (IFTF)
Sensemaking
Social Intelligence
Novel Adaptive Thinking
Cross Cultural Comp...
Attributes for 21st Century Extension Professionals
ITFT Identified Skills
Sensemaking
Social Intelligence
Novel Adaptive ...
References
The 21st Century Extension Professional (the ECOP sponsored study) Webinar
and Slideset
https://learn.extension...
Discussion of the reports and how we
can make adjustments now
Hint: We can’t wait for new hires only—we need
to help our c...
Skills for the Future Knowledge Worker
#NAEPSDP
@aafromaa
aadrian@extension.org
slideshare.net/aafromaa
Creative Commons L...
The following slides are some details from
the ECOP study

23
Focus Group (33)
Effectively engages others
Flexible to changing needs/adaptable to
changing circumstances or opportunitie...
Extension/Administrator (49) Survey

25
Job Postings (372)

Technology was a very frequently mentioned required skill.
Social media, however, was only mentioned 1...
Skills for 21st Century Extension
Professionals
Organizing skills
Excellent knowledge base/subject matter
expertise
Effect...
Attributes for 21st Century Extension
Professionals
Engaging personality
Listening skills
Flexible, adaptable and willing ...
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Skills for the Future Knowledge Worker

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Presentation for the 2013 NAEPSDP Annual Conference

Published in: Education, Business, Technology
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Skills for the Future Knowledge Worker

  1. 1. Skills for the Future Knowledge Worker National Association of Extension Program and Staff Development Professionals December 2013 #2013NAEPSDP @aafromaa aadrian@extension.org slideshare.net/aafromaa 1
  2. 2. ECOP sponsored study: Data Collection Reviewed 372 Extension job postings for required and preferred skills or attributes 49 Extension Director/Administrators identified important skills and/or attributes in survey Focus groups (8) with highly effective Extension professionals (33) identified by Director/Administrators 2
  3. 3. ECOP sponsored study: Differentiated skills and attributes Skill: a learned power of doing something competently; a developed aptitude or ability Attribute: an inherent characteristic; a word ascribing a quality 3
  4. 4. Attributes for 21st Century Extension Professionals
  5. 5. Institute for The Future 2020 Knowledge Work Skills Report Signals methodology— An extension of decades of practice aggregating data, expert opinion, and trends research to understand patterns of change. Signals of new products, technologies, practices, policies, and disruptions that can be scaled and that have greater implications are considered in drawing forecasts. 5
  6. 6. Six drivers of disruption rise of smart machines and systems globally connected world superstructed organizations new media ecology computational world extreme longevity http://www.flickr.com/photos/kabanski/914928023
  7. 7. Sensemaking Determine the deeper meaning or significance of what is being expressed Driver of disruption: rise of smart machines and systems http://www.flickr.com/photos/btrayner/259804265/ 7
  8. 8. Social Intelligence Connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions Drivers of disruption: rise of smart machines and systems globally connected world http://www.flickr.com/photos/jordigraells/475843606/ 8
  9. 9. Novel Adaptive Thinking Proficient at thinking and coming up with solutions and responses beyond that which is rote or rule-based Drivers of disruption: rise of smart machines and systems globally connected world http://www.flickr.com/photos/jurvetson/49191352/
  10. 10. Cross Cultural Competency Operate in different cultural settings Drivers of disruption: globally connected world superstructed organizations http://www.flickr.com/photos/cognizant-worldwide/8589181792/ 10
  11. 11. Computational Thinking Translate vast amounts of data into abstract concepts and to understand data based reasoning Drivers of disruption: new media ecology computational world http://www.flickr.com/photos/brewbooks/8690960990/ 11
  12. 12. New Media Literacy Critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication Drivers of disruption: new media ecology computational world extreme longevity 12
  13. 13. Transdisciplinarity Literate in and ability to understand concepts across multiple disciplines Drivers of disruption: computational world extreme longevity http://www.flickr.com/photos/jonnygoldstein/4378439971/ 13
  14. 14. Design Mindset Represent and develop tasks and work processes for desired outcomes Drivers of disruption: computational world superstructed organizations http://www.flickr.com/photos/designandtechnologydepartment/6828102552/ 14
  15. 15. Cognitive Load Management Discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques Drivers of disruption: superstructed organizations computational world new media ecology 15
  16. 16. Virtual Collaboration Work productively, drive engagement, and demonstrate presence as a member of a virtual team Drivers of disruption: globally connected world superstructed organizations http://www.flickr.com/photos/john-norris/3494842764
  17. 17. Attributes for 21st Century Extension Professionals
  18. 18. Skills needed for 2020 knowledge worker (IFTF) Sensemaking Social Intelligence Novel Adaptive Thinking Cross Cultural Competency Computational Thinking New Media Literacy Transdisciplinarity Design Mindset Cognitive Load Management Virtual Collaboration
  19. 19. Attributes for 21st Century Extension Professionals ITFT Identified Skills Sensemaking Social Intelligence Novel Adaptive Thinking Cross Cultural Competency Computational Thinking New Media Literacy Transdisciplinarity Design Mindset Cognitive Load Management Virtual Collaboration
  20. 20. References The 21st Century Extension Professional (the ECOP sponsored study) Webinar and Slideset https://learn.extension.org/events/1073 Skills for 2020 Knowledge Workers http://www.iftf.org/our-work/global-landscape/work/future-work-skills-2020 Other recommended readings: Global landscape http://www.iftf.org/our-work/global-landscape/work/ People and Technology http://www.iftf.org/our-work/people-technology/ Harold Jarche’s blog: http://www.jarche.com/ Ongoing finds in connected organizations http://www.scoop.it/t/connected-communities Ongoing finds in personal learning http://www.scoop.it/t/approachtolearning
  21. 21. Discussion of the reports and how we can make adjustments now Hint: We can’t wait for new hires only—we need to help our current employees adapt 21
  22. 22. Skills for the Future Knowledge Worker #NAEPSDP @aafromaa aadrian@extension.org slideshare.net/aafromaa Creative Commons License Skills for the Future Knowledge Worker by Anne Mims Adrian is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License. 22
  23. 23. The following slides are some details from the ECOP study 23
  24. 24. Focus Group (33) Effectively engages others Flexible to changing needs/adaptable to changing circumstances or opportunities Good communicator/listener Excellent organizing skills Positive outlook/optimistic Strong knowledge base/subject matter expertise Passion for Extension and helping others
  25. 25. Extension/Administrator (49) Survey 25
  26. 26. Job Postings (372) Technology was a very frequently mentioned required skill. Social media, however, was only mentioned 10 times, always as a preferred skill. Most commonly identified learned skills as priorities. Interpersonal skills or attributes ranked much lower. 26
  27. 27. Skills for 21st Century Extension Professionals Organizing skills Excellent knowledge base/subject matter expertise Effective written and oral communication Understands how to be an effective team player Effective teacher 27
  28. 28. Attributes for 21st Century Extension Professionals Engaging personality Listening skills Flexible, adaptable and willing to change Positive outlook/optimistic Passion for Extension and helping others High personal standard of excellence Operates with minimal guidance

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