e-Government Strategy. Government Transformation in Developing Countries of the Region

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e-Government Strategy. Government Transformation in Developing Countries of the Region

  1. 1. e-Government Strategy. Government Transformation in Developing Countries of the Region PhD. Abzetdin Adamov Department of Computer Systems and Networks Department of Computer Systems and Networks Qafqaz University Qafqaz University
  2. 2. Content • Introduction to e-Government • Why we need e-Government • The primary goals of the e-Government • Barriers and Mitigations in front of the e- Government • e-Government Solutions or e-Government Strategy • Conclusion
  3. 3. Introduction to e-Government e-Government • e-Government is the delivery of government services and information to the public using electronic means. In other words, it is the use of ICT to promote more efficient government by allowing better access to information and making government more accountable to citizens; • Government service delivery is about lightening the necessary burden of governance from the shoulders of citizens and businesses; • Relationship between ICT investments and GDP growth.
  4. 4. Why we need e-Government e-Government • The average citizen today is more aware of his rights, more demanding of quality and more conscious of his responsibilities than ever before. • It’s important to find leaner ways to deliver the customary over-the-counter transaction, information, and regulatory services citizen expect. e-Government is the one strategy that will allow us to preserve and even enhance services at a lower cost. • Citizens expect to have a longterm vision, a clear strategic plan for the development of the community
  5. 5. The primary goals of the e-Government e-Government • More Convenience • More Information Access • More Democracy • Lower Cost • Increased Efficiency • Increased Esteem • Transparency and Accountability • Governance Stability
  6. 6. Barriers and Mitigations in front of the e-Government e-Government • IT Performance Evaluation • Technology Leverage (Existing Processes) • Islands of Automation • Resistance to Change • Insufficient Skills • Insufficient Interoperability • Security Effectiveness
  7. 7. e-Government Solutions or e-Government Strategy • Give a measurable convenience for the information consumer, rather than the information producer, is the primary goal; • Foster citizens' involvement in the governing process itself and strength the partnership between the public sector and the private citizen; • Turn attention to optimizing the online experience from the perspective of the end-user; • Policy makers and designers should encourage stakeholders; • Streamline and consolidate offline processes before putting them online.
  8. 8. e-Government Solutions or e-Government Strategy • Three main principles of e-Government Strategy: 1. Citizen-centered, not bureaucracy-centered; 2. Results-oriented; 3. Market-based, actively promoting innovation. • Choose projects carefully in order to optimize their investment of time and resources • Citizens and businesses have to have an opportunity to visit one point-of-service online • Involve government leaders to the process
  9. 9. Conclusion Critical to the success of e-Government e-Government transformation is the understanding that e- e- Government is not just about the automation of existing process and the mitigation of inefficiencies. Instead it is about the creation of new processes and new relationships between the governor and the governed.

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