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CONFIDENTIAL 1
Building Trust When You Are Nobody
2CONFIDENTIAL
Helping you choose the right doctor.
Worldwide.
CONFIDENTIAL 3
Medical Tourism
noun
/ˈmedɪkl ˈtʊrɪzəm/
Medical tourism or Medical travel refers to people
traveling to a c...
CONFIDENTIAL 4
Qunomedical is a curated marketplace helping
patients book medical procedures worldwide
Why? Because we solve real patient problems
5CONFIDENTIAL
Lower Cost Better Quality Shorter Wait
Disguised Qunomedical pat...
Why? Because we solve real patient problems
6CONFIDENTIAL
Lower Cost Better Quality Shorter Wait
• Ali, 27
• Hair transpla...
Why? Because we solve real patient problems
7CONFIDENTIAL
Lower Cost Better Quality Shorter Wait
• Ali, 27
• Hair transpla...
Why? Because we solve real patient problems
8CONFIDENTIAL
Lower Cost Better Quality Shorter Wait
• Ali, 27
• Hair transpla...
What Our Patients Think We Do
CONFIDENTIAL 9
What My Mom Thinks We Do
CONFIDENTIAL 10
What We Really Do
CONFIDENTIAL 11
We Build Trust
An amazing patient experience is key –
Our Users love us!
NPS (Net promoter score), lifetime
85
CONFIDENTIAL 15
Built with love and passion by a team
of Doctors, Marketers and Nerds
CONFIDENTIAL 16
Dr. Sophie Chung, MD
CEO & Founder
G...
17CONFIDENTIAL
We fundamentally
believe that every
patient in this world
deserves easy access
to the best doctors
Thank you!
Get in touch! sophie@qunomedical.com
18CONFIDENTIAL
"Building Trust when you are a Nobody” by Sophie Chung, Founder @Qunomedical
"Building Trust when you are a Nobody” by Sophie Chung, Founder @Qunomedical
"Building Trust when you are a Nobody” by Sophie Chung, Founder @Qunomedical
"Building Trust when you are a Nobody” by Sophie Chung, Founder @Qunomedical
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"Building Trust when you are a Nobody” by Sophie Chung, Founder @Qunomedical

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When you’re starting out, no one knows you.  Yet you have to convince your customers, employees, investors to believe in you. Everyone’s expecting you to step up, or fail!

So how do you build trust? ✨

Meet an entrepreneur who's cracked this problem in one of the toughest industry to start with: Health. 

Dr. Sophie Chung is the CEO and founder of Qunomedical, a digital health platform that is providing patients worldwide access to high-quality affordable healthcare.

In this talk, she shares the story and the mindset it required her to grow her startup from 0 to +4,000 patients per month across 25 countries.

The secret to their early success?
Customer CARE. It's that simple. 

 From day 1, her approach was to move slow to move fast! When you’re small, you can afford to be true to your mission every step of the way. Qunomedical limited their offer to ensure they were providing the highest quality possible.

Published in: Healthcare
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"Building Trust when you are a Nobody” by Sophie Chung, Founder @Qunomedical

  1. 1. CONFIDENTIAL 1 Building Trust When You Are Nobody
  2. 2. 2CONFIDENTIAL Helping you choose the right doctor. Worldwide.
  3. 3. CONFIDENTIAL 3 Medical Tourism noun /ˈmedɪkl ˈtʊrɪzəm/ Medical tourism or Medical travel refers to people traveling to a country other than their own to obtain medical treatment Sources: Oxford Dictionary, Wikipedia
  4. 4. CONFIDENTIAL 4 Qunomedical is a curated marketplace helping patients book medical procedures worldwide
  5. 5. Why? Because we solve real patient problems 5CONFIDENTIAL Lower Cost Better Quality Shorter Wait Disguised Qunomedical patient cases
  6. 6. Why? Because we solve real patient problems 6CONFIDENTIAL Lower Cost Better Quality Shorter Wait • Ali, 27 • Hair transplant • Treatment in Turkey 80% cost saving (paid EUR 2,000 instead of EUR 10,000) Disguised Qunomedical patient cases
  7. 7. Why? Because we solve real patient problems 7CONFIDENTIAL Lower Cost Better Quality Shorter Wait • Ali, 27 • Hair transplant • Treatment in Turkey 80% cost saving (paid EUR 2,000 instead of EUR 10,000) 10x faster healing (recovery in 3 weeks instead of 6 months) • Mr. Wang, 64 • Heart valve replacement • Treatment in the US Disguised Qunomedical patient cases
  8. 8. Why? Because we solve real patient problems 8CONFIDENTIAL Lower Cost Better Quality Shorter Wait • Ali, 27 • Hair transplant • Treatment in Turkey 80% cost saving (paid EUR 2,000 instead of EUR 10,000) 10x faster healing (recovery in 3 weeks instead of 6 months) 6 months less wait (Surgery in 3 weeks instead of 26 weeks) • Mr. Wang, 64 • Heart valve replacement • Treatment in the US • Therese, 56 • Hip replacement • Treatment in Poland Disguised Qunomedical patient cases
  9. 9. What Our Patients Think We Do CONFIDENTIAL 9
  10. 10. What My Mom Thinks We Do CONFIDENTIAL 10
  11. 11. What We Really Do CONFIDENTIAL 11 We Build Trust
  12. 12. An amazing patient experience is key – Our Users love us! NPS (Net promoter score), lifetime 85 CONFIDENTIAL 15
  13. 13. Built with love and passion by a team of Doctors, Marketers and Nerds CONFIDENTIAL 16 Dr. Sophie Chung, MD CEO & Founder Gero Graf COO & Founder Sebastian Wenzel VP Marketing Benjamin Nadland VP Engineering Previous experience 8 years 8 years 16 years 7 years
  14. 14. 17CONFIDENTIAL We fundamentally believe that every patient in this world deserves easy access to the best doctors
  15. 15. Thank you! Get in touch! sophie@qunomedical.com 18CONFIDENTIAL

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