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MS Word Version

  1. 1. 6 1 6 S B u r n s i d e Av e • L o s A n g e l e s , C A 9 0 0 3 6 Phone: (323) 272-3103 • Fax: (888) 213-8085 S a m p l e s : ww w. d a n t e p ro . c o m Dante Dionne II Professional Summary Seasoned Business Systems Analyst with extensive experience in: structured methodologies, client/web application (UI/Middleware/DBMS) integration, and project delivery. Highlights include: • Big 5 training & experience [IBM/PWC] - 10+ years of hands-on experience interfacing with clients - defining, designing and implementing information technology, e-business & marketing solutions. • Extensive business systems analysis experience - leading business & functional requirements gathering (JAR/JAD) and documentation (BRD/FSD/UISD) efforts; creating use cases; process/workflow mapping (Visio/Rational Rose/EA); data modeling (logical/physical); quality assurance test case development; supporting user acceptance testing & user training; and delivering presentations & reference materials. • Experience with leading Quality Assurance & User Acceptance testing efforts, Offshore Development Team collaboration & performing Unit testing. • Systems design & architecture training & experience - business case development (ROI/NPV/IRR). Technology & vendor evaluation, selection and implementation. Build vs. buy. Cost & effort estimation. • Extensive experience with T-SQL Database queries, RDBMS Design, Data Extraction and Data Conversion. • Excellent project management skills - planning, estimating / tracking, & organizing. Budget, resource & risk management. Vendor selection & management, COTS and custom development implementations. • Experience in leading teams in all stages of software development life cycle (SDLC), through analysis/scoping, implementation & support. Provided leadership in 40+ successfully implemented IT projects using RUP & CMM PMLC methodologies. • IT systems design experience with Business, e-commerce & Employee Portals (B2B/B2C/B2E), Application Architecture (Presentation-Business-Data Logic - Design, Development and Deployment), Pervasive and Mobile Computing, Web Asset and Content Management (CM/DMS), Enterprise Application Integration (EAI/SOA), Data Management, Business Intelligence, Systems Security & Management, Customer Relationship Management (CRM) and Custom ERP Solutions. • Hands-on experience in finance & accounting using QuickBooks & Great Plains (G/L, A/R, A/P) Education B.S., Business Management, University of Phoenix, Los Angeles, CA 2003 A.A.S., Computer Electronics, Florida Technical College, Jacksonville, FL 1997 Endorsed for class president by Dean of Admissions - Graduated Top of Class Professional Training IBM/PWC: e-business Solution Designer; Global Services Architectural Thinking (GSM); Signature Selling Skill Path: Matrix Project Management; Finance and Accounting; Communication skills Management 21: Consulting Skills & Process Modeling TeraQuest Metrics: SEI CMM Level III, SPI Project Management (PMLC) Methodologies (ISO 9001). Productivity Point: Finance & Accounting; Project Management and Product training including: MS Project, UNIX / MS C++, Exchange/Outlook, Visual- Interdev, Macromedia Director, Adobe Photoshop & Premiere. Misc: PMP Coursework, Rational UML, Sparx Enterprise Architect (UML Case Tool) NIKU Clarity/ Workbench, Certified Mortgage Banker Coursework, Excel Financial Analysis, COMPASS SDLC & Faster- SE SDLC Software Skills Proficiency in MS Office, UML, NIKU, MS Project, Visio, XMLSpy, Enterprise Architect, Rational Rose, Requisite Pro, Clear Quest, DevTrack, Perforce, Serena Dimensions (Configuration Management), Photoshop, Illustrator, Dreamweaver, Director, Flash, Final Cut Studio, Pro Tools, Citrix, SharePoint 2K7 Srvr, Exchange 2K7 Srvr, Great Plains 8, JoomLA, IIS Srvr, MS SQL 2005/2008, Windows 2Kx Srvr, Visual Studio 2K8, Web Trends, T-SQL, mySQL, HTML, ASP, ASP.NET, C#.NET, JavaScript, JSP, JAVA, XML, WSDL 1 of 4
  2. 2. Experience Fiserv, Inc. Los Angeles, CA. (Remote) / King of Prussia, PA. 11/2007 to 08/2009 Sr. Interface Analyst / Project Lead (Contract) Business: Financial Services, Automotive Loan Originations Projects: TFS (CAPS), GMAC (OSCAR II/ EASE), NMAC (Credit/Funding), VCI (Letters), TCCI (RouteOne) Environment: MS.NET, SQL 2K5/2K8, Fiserv LOS, SOA, XML Spy, Fiddler, soapUI, ERWin, Cisco VPN, Reactivity XML Gateway, STAR, MoveIt, Basel II, PGP, RouteOne CAS / eContracting Sterling, SMG3, TIBCO/MQ (ESB), Cobol (MF) Copybooks. Mercury Quality Center, Vendor Portals, Message Engines, GIF, Sparx Enterprise Architect (UML Case Tool), Compare Suite, Snagit, DevTrack (defect ticketing), Perforce (source control/SCM), SOAP, FTPS/HTTPS, XML/ Schemas (XSD), and Web Services (WSDL) Project Analysis (Client Orientation / Requirements Gathering) • Clarified client project objectives, business needs and interface requirements for integration with Fiserv Loan Origination Systems via kickoff sessions and client meetings, in collaboration with all stakeholders. • Created business survey document using Enterprise Architect & MS Office/Excel – defining the business rules of the “as-is” and “to-be” business and data flow processes. • Performed gap analysis to define the use-case scenarios, workflows & messaging sequence diagrams • Created ISO compliant project deliverables including detailed functional software interface (technical) specifications for on/off-shore developers. Included error handling, security, volume metrics, connectivity, encryption, compression, service levels, and testing considerations • Created SQL scripts to run reports, define meta-data, and create data dictionaries using SQL Server • Analyzed data, schemas, and third-party applications to define interface data transformations, message layout & schemas (XML, XSD, WSDL), batch extract layouts, Copy Book updates, and complete end- to-end systems mapping using Microsoft SQL Server 2005/2008, Excel, and XML Spy Project Construction (Design / Development) • Completed spec walk through and design efforts with developers, QA, infrastructure and integration teams • Worked with engineering/development teams to define alternate options when requested functionality was proven to be technically infeasible or cost prohibitive. Presented, negotiated, and tracked change requests. • Performed DEV environment unit testing of messaging systems & batch interfaces with on/offshore .NET & database developers. Included subsequent release functional/regression testing, manual extract triggering/review and message replay (Fiddler, soapUI), reviewing source code/objects (C#/Stored Procedures) stored in perforce (SCM), XML and RDBMS in order to validate the required data transformations and integrity. Project Implementation (Quality Assurance / User Acceptance) • Created test plan documentation to detail the testing requirements for integration of interface components between Fiserv Loan Origination System and the third party systems • Performed QA & UAT environment interface testing and QA test team support. Included internal/external connectivity, request/response/fault message validation, data/file format validation, technical/business errors, data transformations, data integrity, encryption, digital signatures, availability, & response time • Created SQL queries for testing and report / data validation using MS SQL Query Analyzer/Profiler • Change Request processing, regression testing, defect logging & tracking, Production roll-out support Toyota Financial Services, Torrance, CA. 05/2007 to 11/2007 Business Systems Analyst / Project Lead (Contract) Business: Financial Services, Automotive Loan Originations Projects: Wholesale Floor Plan Technologies (WINS: WMS/CMS/SAM/DAS/ADP) Enhancements/Support Environment: Oracle 9i, MSSQL, Crystal Enterprise/Nfuse, WINS, PeopleSoft, HPSD, Telelogic, Clarity • Supported the DataScan Technologies vendor relationship on behalf of the user community that included: Dealerships, Audit, Risk management, Insurance, RL Polk / Black Book / NADA, Dealer Credit, Finance & Accounting, and Treasury. Support both real-time and batch mode (ACH NACHA/CCD) wholesale application suite (WMS/CMS/SAM/DAS/ADP) accessed via Citrix/Web by over 2.5k users. • Lead a five member team in Manual Functional (QA) testing (plan/ script creation & execution) vendor software releases and enhancement requests prior to production implementation. • Change request processing, release regression testing, defect logging & tracking 2 of 4
  3. 3. • Performed financial systems reconciliations using excel and crystal reports 3 of 4
  4. 4. Option One Mortgage, Irvine, CA. 07/2005 to 05/2007 Sr. Business Systems Analyst / Project Lead (Contract) Business: Financial Services, Mortgage Banking (Loan Origination, Funding, Servicing, Sales) Projects: Loan Sales Exception Processing, Custodian Data Warehouse, LOS Replacement (LOSUI) Environment: Netegrity (SSO), PeopleSoft, BEA Web Logic Portal, JMS, LDAP/AD, J2EE/.NET, SQL 2K5, FileNet P8/ISRA, SharePoint, Fuego Workflow, Encapture, AJAX, Struts, Serena (CM), RightFax • Performed business, functional, & user interface requirements gathering & design on following projects: • Loan sales exception processing - Capital Markets loan warehousing, & loan sales process. • Custodian/Trustee Data Warehouse - Collateral systems integration with Wells Fargo • Ground-Up replacement of Wholesale/Retail legacy mortgage production Origination systems • Paperless loan production through Imaging (image capture, ingestion, QA, loan boarding logic, storage, retrieval, presentation, security, retention) Management & Workflow Systems. Facilitated as the lead BSA on enterprise wide SOA integration including multiple imaging vendor systems (Imagine (email/fax/scan/web), ACS (data/qc), FileNet P8) & ESB messaging platforms (Fuego/BEA/FileNet). • Facilitated JAD sessions and developed project deliverables using Compass SDLC including: as-is/to-be process maps, gap analysis, business requirements (BRD), functional specs (Use Case), user interface specs (UISD), system data maps, user interface wireframes/mockups, storyboards, usability analysis, architecture design (AOD), logical/physical database models, data warehouse & network utilization sizing • Completed requirements walk through and design efforts with developers, QA testers and integration team • Change request processing, release regression testing, defect logging & tracking Countrywide Home Loans, Los Angeles, CA. 07/2004 to 07/2005 Business Systems Analyst / Project Lead (Solution Owner) (Contract) Business: Financial Services, Mortgage Banking (Loan Origination, Funding, Servicing, Sales) Projects: Underwriting & Price Exception Processing Systems; B/C lending Margin Management System Environment: BEA Web Logic Portal v8.1, FileNet ISRA, Viper (BRD, SCRF, PCR, DR), Edge LOS, rules engines, SharePoint, PeopleSoft, Clarity, MS Project, Rational Rose, Visio, SQL, .NET • Served as project owner, business technology approver, and key contributor between WLD management, Technology groups and business units to define, document, drive, and communicate business initiatives. • Performed business, functional, & user interface requirements gathering & design on SOX compliant projects including: Underwriting Exception Processing System (FNMA & FHLMC), Margin Pricing System & Price Exception Management Systems [loan performance & sale-ability] • Performed unit testing, data identification/scrubbing and leadership on user acceptance testing efforts. • Change request processing, release regression testing, defect logging & tracking IC Broker, Inc., Los Angeles, CA. 10/2001 to 07/2004 Business Systems Analyst / Project Manager (Contract) Business: Wholesale procurement & distribution , Outpatient Clinical Operations, and Video production Projects: eProcurement Portal, CRM, ERP, Sales Force Management; Inventory/Order/Warehouse Management, Messaging, Call Center Issue Tracking, and Reporting & Accounting Systems Environment: SQL 2K3, InterDev, Exchange, IIS, ASP, COM+, .NET, Source Safe, Share-Point, UML, Rational Rose, Visio, MS Project, Cisco, Dream-weaver, Flash, Web-Trends, Crystal Reports, Quick Books/AdvancePro, Cognos (Power-play & Impromtu), Data-mart, and Great Plains Dynamics IBM Corporation, Los Angeles, CA (Remote) 10/2000 to 10/2001 Enterprise IT Architect Business: Technology Solutions for Financial Services, Automotive, Entertainment, Utilities, Healthcare Projects: Southern California Edison (Enterprise Application Integration); AIG Sun America (EAI /MQ Series Messaging Infrastructure); Walt Disney (Theatrical Asset/ Data Management & Corporate Services Portal); Balboa Life & Casualty Insurance (ePolicy / eClaims CRM Portal & Document Management); Hyundai Motor (Training & Dealer Communications Portal); UHP Healthcare (infrastructure/B2E); Blue Cross (B2E) Environment: AS/400, WebSphere*, Lotus, S390, Tivoli, DB2, MQ Series, Rational Rose, Visio, Oracle 8i, J2EE, SQL, Project, FileNet, PeopleSoft, SAP 4 of 4