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  1. 1. The Government’s SOA Roadmap Dick Burk Dir., Federal Enterprise Architecture Program OMB
  2. 2. <ul><li>Services and SOA </li></ul><ul><li>Future Direction </li></ul><ul><li>FEA Reference Models </li></ul><ul><li>LoBs and Services </li></ul><ul><li>Business Reference Model (BRM) </li></ul><ul><li>Service Reference Model (SRM) </li></ul><ul><li>Core.gov </li></ul><ul><li>Service Component Based Architecture (SCBA) White Paper </li></ul>Agenda
  3. 3. <ul><li>Service </li></ul><ul><ul><li>Discrete unit of functionality that can be requested </li></ul></ul><ul><ul><li>Performs one or more operations </li></ul></ul><ul><ul><li>Returns a set of results </li></ul></ul><ul><li>Service Oriented Architecture (SOA) </li></ul><ul><ul><li>Architecture composed of a set of interdependent services </li></ul></ul><ul><ul><li>Can be defined at various levels, from federal-wide, to a specific system solution within an agency </li></ul></ul><ul><li>Service Component </li></ul><ul><ul><li>Usually a self-contained process or software component performing the functionality provided by a service </li></ul></ul><ul><ul><li>Accessed through an interface </li></ul></ul>Services and SOA
  4. 4. Future Direction <ul><li>Identify opportunities for common solutions </li></ul><ul><li>Architect common solutions </li></ul><ul><li>Establish governance models </li></ul><ul><li>Identification and establishment of shared service centers for HR & FM Lines of Business </li></ul><ul><li>Standardization and streamlining of business processes </li></ul><ul><li>Migration to common solutions </li></ul><ul><li>Cost-savings </li></ul><ul><li>Improved mission-performance </li></ul>
  5. 5. <ul><li>Focus is on three main areas: </li></ul><ul><li>Lines of Business </li></ul><ul><ul><li>Operational Phase </li></ul></ul><ul><ul><ul><li>Human Resources (HR) Management, Financial Management (FM), Grants Management (GM), Case Management (CM), and Federal Health Architecture (FHA) </li></ul></ul></ul><ul><ul><li>Planning Phase </li></ul></ul><ul><ul><ul><li>Information Systems Security (ISS) and IT Infrastructure </li></ul></ul></ul><ul><li>E-Gov Initiatives </li></ul><ul><ul><li>Driving toward usage and adoption by agencies </li></ul></ul><ul><ul><li>Self-sustaining fee-for-service model </li></ul></ul><ul><li>SmartBUY Agreements </li></ul>Future Direction: Focus
  6. 6. Future Direction: Services The Historical Approach … IT & Services IT & Services IT & Services DOJ Treasury VA USDA DOD State HUD DOI EPA IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services HHS IT & Services The Future Approach … Treasury IT & Services Service for Citizens DOJ VA State DOD USDA HUD DOI EPA Service for Citizens Health Services Mortgage Insurance IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services IT & Services Commercial Provider Commercial Provider HHS IT & Services IT & Services IT & Services IT & Services Commercial Provider Service for Citizens = Agency-specific Service = Common Service = Service for Citizens = Commercial Provider
  7. 7. Future Direction: Services <ul><li>The Historical Approach - Agency Focused… </li></ul><ul><ul><li>Citizen Service: Many agencies and offices; not one government </li></ul></ul><ul><ul><li>Performance: No common framework for performance measurement across agencies; minimal budget-performance integration </li></ul></ul><ul><ul><li>IT & Services: Redundancy within and across agencies </li></ul></ul><ul><ul><li>Budget Allocation: Allocation of funds by Agency; minimal cross-Agency analysis </li></ul></ul><ul><li>The Future Approach - Mission and Service Focused… </li></ul><ul><ul><li>Citizen Service: One government </li></ul></ul><ul><ul><li>Performance: Common performance measurement framework for OMB and all agencies; robust budget-performance integration </li></ul></ul><ul><ul><li>IT & Services: Minimal redundancy in IT spending; component-based architecture promotes reuse </li></ul></ul><ul><ul><li>Budget Allocation: Budget analyses take business lines into consideration; funds allocated to support cross-agency collaboration </li></ul></ul>
  8. 8. FEA Reference Models
  9. 9. LoBs and Services HHS Energy DHS Interior Justice EPA SBA Defense Treasury Agencies Management of Government Resources Human Resources Financial Management Economic Development Education Community and Social Services Health Human Resources Financial Management Natural Resources Homeland Security HHS Energy DHS Interior Justice EPA SBA Defense Treasury Reusable Service Components Services to Citizens Agencies Management of Government Resources Mapping / Geospatial / Elevation / GPS Security Management Records Management Economic Development Education Community and Social Services Health Human Resources Financial Management Natural Resources Homeland Security HHS Energy DHS Interior Justice EPA SBA Defense Treasury Cross-cutting Services Services to Citizens Agencies Management of Government Resources
  10. 10. Business Reference Model (BRM)
  11. 11. BRM: Financial Management Line of Business (LoB) Reporting and Information includes providing financial information, reporting and analysis of financial transactions. Reporting and Information Asset and Liability Management provides accounting support for the management of assets and liabilities of the Federal government. Asset and Liability Management Collections and Receivables includes deposits, fund transfers, and receipts for sales or service. Collections and Receivables Payments includes disbursements of federal funds, via a variety of mechanisms, to federal and private individuals, federal agencies, state, local and international governments, and the private sector, to effect payment for goods and services, or distribute entitlements, benefits, grants, subsidies, loans, or claims. Payments Budget and Finance includes the management of the federal budget process including the development of plans and programs, budgets, and performance outputs as well as financing federal programs and operations through appropriation and apportionment of direct and reimbursable spending authority, fund transfers, investments and other financing mechanisms. Budget and Finance Accounting entails accounting for assets, liabilities, fund balances, revenues and expenses associated with the maintenance of federal funds and expenditure of federal appropriations (Salaries and Expenses, Operation and Maintenance, Procurement, Working Capital, Trust Funds, etc.), in accordance with applicable federal standards (FASAB, Treasury, OMB, GAO, etc.). Accounting Definition Sub-Function
  12. 12. Service Component Reference Model (SRM) Service Components (144) <ul><li>Call Center Management </li></ul><ul><li>Customer Analytics </li></ul><ul><li>Sales and Marketing </li></ul><ul><li>Product Management </li></ul><ul><li>Brand Management </li></ul><ul><li>Customer / Account Management </li></ul><ul><li>Contact and Profile Management </li></ul><ul><li>Partner Relationship Management </li></ul><ul><li>Customer Feedback </li></ul><ul><li>Surveys </li></ul>For Customer Relationship Management Service Type: … Example on Next Slide … (7) (30)
  13. 13. SRM: Security Management Service Type Support the identification and monitoring of activities within an application or system Audit Trail Capture and Analysis Support the granting of abilities to users or groups of users of a computer, application or network Role / Privilege Management Support the administration of computer, application and network accounts within an organization User Management Guarantee the unaltered state of a file Digital Signature Support the confirmation of authority to enter a computer system, application or Network Verification Support the detection of illegal entrance into a computer system Intrusion Detection Support the encoding of data for security purposes Encryption Support the management of permissions for logging onto a computer or network Access Control Support obtaining information about those parties attempting to log on to a system or application for security purposes and the validation of those users Identification and Authentication Definition Service Component
  14. 14. <ul><li>CORE.gov </li></ul><ul><ul><li>Repository for service components </li></ul></ul><ul><ul><li>Contains a collaboration tool </li></ul></ul>CORE.gov
  15. 15. <ul><li>Service Component Based Architecture (SCBA) White Paper </li></ul><ul><ul><li>Driven by the Architecture and Infrastructure Committee (AIC) of the federal CIO Council </li></ul></ul><ul><ul><li>First Chapter Currently in Draft </li></ul></ul><ul><ul><ul><li>Describes the basic concepts around SOA and Service Component Based Architecture (SCBA) </li></ul></ul></ul><ul><ul><ul><li>Addresses the role of SCBA in implementing SOA </li></ul></ul></ul><ul><ul><ul><li>Presents a general strategy for implementing SCBA </li></ul></ul></ul><ul><ul><ul><li>Outlines the content for future chapters </li></ul></ul></ul><ul><ul><li>Scheduled for release: September 30, 2005 </li></ul></ul>SCBA White Paper
  16. 16. For Further Information www.egov.gov
  17. 17. Federal-wide Service: E-Authentication Example #1
  18. 18. <ul><li>Provide standards-based authentication for Federal E-Gov applications </li></ul><ul><li>Provide a uniform process for establishing electronic identity </li></ul><ul><li>Eliminate the need for each initiative to develop a redundant solution for identity verification and electronic signatures </li></ul><ul><li>Enable citizens and businesses to use credentials issued by commercial entities to conduct transactions with the government </li></ul><ul><li>First component to be submitted to Core.gov </li></ul><ul><li>More info at www.cio.gov/eauthentication </li></ul>E-Authentication E-Authentication PMO E-Gov / Agency Application Trusted Credential Service Provider Citizen or Business Customer Service Agreement MOU
  19. 19. Program-Level Service: Mortgage Insurance at HUD Example #2
  20. 20. Citizen-Centered, Results Driven Government Mortgage Insurance LoB Current Architecture
  21. 21. Mortgage Insurance LoB Target Architecture
  22. 22. Functions Processes Functions Processes Systems Reporting Stakeholder Management Core Services Shared Services Current Architecture Target Architecture Transition Strategy Transition Strategy Bottom Line: More efficient support for the Business Financial Management
  23. 23. Return on Investment Inputs <ul><li>Four months of time from Architects and Program Officials </li></ul><ul><li>Three years to transition to target state </li></ul><ul><li>$9 million dollars in DME (not including infrastructure) </li></ul>Outputs <ul><li>Reduced the number of systems by nearly 80% </li></ul><ul><li>Minimized functional overlap in the Mortgage Insurance LoB </li></ul><ul><li>Modernized HUD’s technology base </li></ul><ul><li>Decreased the total cost of ownership from $28 million dollars to $16 million </li></ul>Outcomes <ul><li>Increased the number of loans processed per day </li></ul><ul><li>Identified faster, the number of lenders who are illegally discriminating </li></ul><ul><li>Identified earlier, the lenders providing HUD with bad loans </li></ul><ul><li>Identified non-viable lenders, and responded faster </li></ul>
  24. 24. Additional Slides Additional Slides
  25. 25. ARCHITECT <ul><li>Develop and maintain enterprise architecture </li></ul><ul><li>Review, reconcile and approve segment architecture for the agency’s core lines of business and common IT services </li></ul>CONOPS INVEST <ul><li>Select IT initiatives to define the agency’s IT investment portfolio </li></ul><ul><li>Control IT investments </li></ul><ul><li>Evaluate IT investments </li></ul>IMPLEMENT <ul><li>Develop and maintain segment architecture </li></ul><ul><li>Develop IT program management plan </li></ul><ul><li>Execute IT projects </li></ul>END-TO-END GOVERNANCE
  26. 26. Programs Why is EA Adoption so Tough? Community and Social Services LoB Natural Resources LoB Legislative Branch Legislation Appropriations Rural Water Supply Projects CDFI Fund: Financial and Technical Assistance Water Resources Research Alaska Native Villages Indian Community Development Block Grant Program Indian 477 - Job Placement and Training Agencies (Executive Branch) DOI DoT EPA HUD IT Resources

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