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Zimbra APxJ Partner Summit - Plenary Session

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Zimbra APxJ Partner Summit - Plenary Session

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Zimbra APxJ Partner Summit - Plenary Session

  1. 1. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. Welcome 9.25am – 1.00pm
  2. 2. 22 SYNACOR OVERVIEW APxJ Customer Forum, April 2016
  3. 3. 33 MISSION We enable our customers to better engage with their consumers
  4. 4. 4 WE WORK WITH OUR CUSTOMERS AND PARTNERS TO OPTIMIZE USER ENGAGEMENT AND MONETIZATION Contains proprietary and confiden1al informa1on owned by Synacor, Inc. © / 2016 Synacor, Inc. Customers, 120 service providers, 3500 enterprises, 1000 web publishers Advertising and Content Partners Command and Simula,on Solu,ons Chile ADVERTISING
  5. 5. 5 TRUSTED TECHNOLOGY DEVELOPMENT, MULTIPLATFORM SERVICES AND REVENUE PARTNER Managed Portals Email/Collaboration Video Platform/Cloud ID Ad Solutions Operate 50 portals Ÿ 120M monthly visitors Authentication Reaches 75M Pay TV subscribers Ÿ 500M mailboxes
  6. 6. 6 OUR PERSPECTIVE ON THE EMAIL MARKET Email has been and will continue to be a strategic focus and core competency for Synacor EMAIL REMAINS RELEVANT AND IS STILL A GROWTH MARKET •  Total worldwide email users, including both business and consumer users, will grow to 3B in 2019 •  While overall growth is slowing in the US, there is still an enormous base of users growing to 250M by 2018 MOBILE AS WELL AS DESKTOP ACCESS •  While mobile is growing, and accounts for 50% of ‘opens’, Desktop usage is still maintaining its share GROWING CLOUD ADOPTION •  Strong adoption of Cloud email / collaboration in organizations of all sizes IMPORTANCE OF ROBUST SECURITY FEATURES CONTINUE TO INCREASE •  Safety of sensitive data is growing in importance INTEGRATED EXPERIENCES •  Unified Communications and Integration of IM, conferencing, voice and video •  Social Networking Integrations e.g. Facebook, LinkedIn, etc
  7. 7. 7 MARKET LEADER IN PROVIDING EMAIL SOLUTIONS + •  Market leader in ISP email •  Established distribution platform to grow international and enterprise •  Strengthens product profile and competitiveness
  8. 8. 8 LEADER IN EMAIL Email is in our DNA Migration Experience Enterprise Grade Availability & Reliability Proven Monetization • Architecture design to scale • Leading track record of 99.99% availability • Partnership with Google • World Class Ad Ops & Yield Optimization Capabilities • Advertising Products across desktop, mobile, POP/IMAP • Leading white-label email provider • Open Source extensible offering for enhanced features & functionality • Integrated product and email experiences •  Unmatched email migration experience • Proven migration platform that has successfully transitioned dozens of platforms
  9. 9. 9 THANK YOU 9 Contains proprietary and confiden1al informa1on owned by Synacor, Inc. © / 2016 Synacor, Inc. SYNC
  10. 10. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. EVP Enterprise Sales & Marketing Zimbra Channel Update Brent J. Rhymes 10
  11. 11. How do I beat O365? What is Zimbra’s Strategy? When is the next release? Can I offer Open Source Support? Who is Synacor?
  12. 12. Question #1: How’s Zimbra doing as part of Synacor? 12
  13. 13. Zimbra APxJ Team in 2013 14 Marcus Teo Territory Manager Gautam Ramachandran Systems Analyst
  14. 14. 15 Synacor APxJ Team Today! Marcus Teo RVP & GM, APxJ Ivy Lee Sr. Territory Mgr., APxJ Fitria Anggriani Territory Mgr., APxJ Anand Singh Sr. Territory Mgr., APxJ Piyush Mathur Sr. Solutions Advisor, APxJ Yuppie Nguyen Inside Sales Rep., APxJ Gautam Ramachandran Global Pre- Sales Team Lead, APxJ Serene Chong Sr. Field Mktg Mgr., APxJ Eput Esau Relationship Mgr., APxJ
  15. 15. Question: How many partners here joined the Zimbra partner program since January 1, 2014? 16
  16. 16. Zimbra’s Worldwide Channel 17 1,349 1,462 1,562 2014 2015 Today 401 495 545 2014 2015 Today Value Added Resellers Cloud Service Providers +50 in Q1 +100 in Q1
  17. 17. Question #2: What is Synacor’s strategy for Zimbra? 18
  18. 18. 19 Embrace Open Source Provide products and services to Zimbra’s worldwide OSE community Synacor Synergies Leverage Synacor products to create opportunities for the Zimbra Channel Innovation via Partnerships Broaden product capability via OEM agreements with Zimbra partner community Embrace Open Source Synacor Synergies OEM Partnerships
  19. 19. 20 Innovation via Partnerships Broaden product capability via OEM agreements with Zimbra partner community Embrace Open Source Synacor Synergies OEM Partnerships
  20. 20. Synacor’s Strategy for Zimbra 21 11/04/16 OEM Products •  Partner Developed •  Zimbra Branded •  Zimbra Supported •  Sold by Channel Zimbra Talk Partner Products •  Partner Developed •  Partner Branded •  Partner Supported •  Sold by Partner •  Synacor/Zimbra Endorsed
  21. 21. •  Developed by a partner out of Germany •  Multi-User Text, Voice & Video Chat •  Screen Sharing & File Collaboration •  Tightly Integrated into the Zimbra UI •  VARs can sell as an on-prem solution •  BSPs can sell as a value-added service 22 Zimbra Talk
  22. 22. Zimbra Talk – Next Steps •  Attend Zimbra Talk sales & technical training •  Download a free trial copy of Zimbra Talk •  Deploy Zimbra Talk *free of charge* for your internal use •  Register Zimbra Talk opportunities with your channel sales representative •  Take advantage of aggressive discounts being offered for Q2 Zimbra Talk on-prem opportunities •  BSPs may offer Zimbra Talk *free of charge* through July 1, 2016 24 11/04/16
  23. 23. Other Partner OEM Products? 25 11/04/16
  24. 24. So is Zimbra Development doing? 26 11/04/16 Zimbra Development •  24x7 Infrastructure •  Zimbra APIs •  Zimlet SDK •  Enhanced Security •  Quality & Performance Improvements
  25. 25. 27 Embrace Open Source Provide products and services to Zimbra’s worldwide OSE communityEmbrace Open Source Synacor Synergies OEM Partnerships
  26. 26. Zimbra OSE Engagement Strategy •  Offer standard and premiere Zimbra OSE support services as 12-month subscriptions for on-prem OSE deployments •  Offer Zimbra OSE professional service packages •  Offer add-on products for OSE customers •  Products to be considered as OSE add-ons: o  Mobile (ActiveSync) clients o  Zimbra Talk o  Backup/Recovery o  Active Directory Integration o  Upgrades to Zimbra Network Edition 29
  27. 27. Zimbra OSE Support Program Overview •  Zimbra OSE Support Program will be for quali/ied partners only •  Partner must be able (and willing) to provide 1st and some 2nd level support for OSE subscription customers •  Partner must be able to offer Zimbra OSE professional services •  Partner may not offer Open Source Support to customers outside of the of/icial Zimbra OSE Support Program •  Program limited to Value Added Resellers supporting On-Prem deployment of Zimbra OSE •  Only VARs that participate in the OSE support program will be able to sell Zimbra OSE add-on products. 30
  28. 28. Why would an OSE customer buy support? 31 11/04/16 Security: Zimbra OSE support will include a security assessment and on-going updates to keep a customer’s environment protected against virus, phishing and SPAM attacks Value: Zimbra will offer OSE product bundles with OSE support including Backup/Recovery, Mobile Client Support and Directory Integration Of]icial Support: Zimbra OSE support provides an of/icial relationship with Synacor and provides OSE customers with access to Zimbra add-on products including an upgrade path to Zimbra NE.
  29. 29. 33 Synacor Synergies Leverage Synacor products to create opportunities for the Zimbra Channel Embrace Open Source Synacor Synergies OEM Partnerships
  30. 30. Zimbra Ad Zimlet (ZAZ) •  A core competency of Synacor is helping service providers make money through online advertising •  Synacor is bringing this expertise to Zimbra’s BSP community in the form of an Zimbra Ad Zimlet (ZAZ). •  Syancor’s ZAZ will enable BSPs to offer: o  Free email service for low-end users that is funded by ad revenue o  Lower cost email service that is partially funded by ad revenue •  Targeting a late summer to early fall 2016 general launch •  Looking for early adopter candidates today! 34
  31. 31. 35
  32. 32. ©2015 Zimbra, Inc. All rights reserved. Zimbra and its symbol are registered trademarks of Zimbra, Inc. Other company and product names mentioned are property of their respective owners. The contents of this publication are subject to change without noti/ication, are the property of Zimbra, and cannot be reproduced without Zimbra’s written permission. The contents of this publication are not a commitment by Zimbra to provide the features and bene/its described. Zimbra 3000 Internet Blvd., Suite 200 Frisco, TX 75034 USA Main: +1 972-407-0688 Main US toll-free: 877-492-9484 Sales: +1 972-407-0688 www.zimbra.com 36
  33. 33. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. Regional Vice President and General Manager, APxJ Regional Update & Partner Program Marcus Teo 37
  34. 34. •  APxJ Region Overview •  Zimbra Partner Program Update 28 April 2016 38
  35. 35. APxJ Region Overview 28 April 2016
  36. 36. 41 The Future and How to Survive It 28 April 2016
  37. 37. Region Overview 42 Source: http://www.jana.com/blog/how-emerging-markets-will-turn-the-world-economy-on-its-head/ 28 April 2016
  38. 38. Region Overview 43 Source: http://www.jana.com/blog/how-emerging-markets-will-turn-the-world-economy-on-its-head/ 28 April 2016
  39. 39. Region Overview 44 Source: http://www.jana.com/blog/how-emerging-markets-will-turn-the-world-economy-on-its-head/ 28 April 2016
  40. 40. APxJ Region covers •  6 out of the Top 10 fastest growing economies •  4 out of the Top 5 fastest growing economies Current Performance for FY15 re/lects a close alignment with the key revenue contribution coming from: •  India •  Indonesia •  Philippines •  Thailand 46 Beyond 2015 – What’s our Business Potential? 28 April 2016
  41. 41. Zimbra Marketing Creating the Awareness to Drive Demand 47 Number of Partner Marketing Activities in APxJ •  FY 2014: 23 •  FY 2015: 23 •  FY 2016: 11 and counting 28 April 2016
  42. 42. Zimbra Partner Program Update 48 28 April 2016
  43. 43. Zimbra Partner Ecosystem 49 NEW! Silver Annual Sales: $50k-$99.9k Authorized Annual Sales: <$50k Gold Annual Sales: $100k+ Value Added Reseller Gold Monthly Commit: $5k Authorized Monthly Commit: $200 Silver Monthly Commit: $1k Platinum Monthly Commit: $25k Business Service Provider Strategic Technology Partner Channel Program Technology Program Technology Distributor Aggregator Referral 28 April 2016
  44. 44. What’s New in 2016? 50 •  NEW partner portal for simpli/ied deal registration, lead routing, and opportunity tracking! •  Annual Review •  Zimbra will evaluate partner statuses at the end of each FY to determine partner level for next FY •  This will allow for new partners to gain eligibility into higher levels of the program based on various incentives •  New Marketing Initiatives available to the channel •  Wanted to provide more turnkey marketing initiatives to collaborate with our partners •  Various co-sponsored webinars, email campaigns, etc. to be made available based on your partner level 28 April 2016
  45. 45. What’s New in 2016 (continued)? 51 •  Replacing Rebate Program with a more advanced partner portal and better marketing initiatives to reach more partners and help grow more business •  Access to product beta testing •  Making certi/ications attainable, easily accessible, and available to ALL partners •  Lower deal registration requirements and greater deal registration margin based on your partner level 28 April 2016
  46. 46. Zimbra Partner Portal Communications Certi]ications and Training Competitive Analysis Sales Tools White Papers & Case Studies Sales Presentations Brand Leverage Deal Registration Reseller Forum Market Information Personalized Portal Partner Community Forum New Portal Coming Soon! 52 28 April 2016
  47. 47. Zimbra VAR Program Bene]it: Deal Registration 53 •  Who’s Eligible – All Zimbra VAR Partners are eligible to register •  Eligible Products – All Zimbra Products •  Qualifying Amount: $5,000 TCV •  Eligible Deals – Partner found opportunities for new, and growth orders. Growth orders must meet the minimum total contract value requirement. •  How to Register A Deal – Go to the Zimbra Partner Portal and submit the Deal Registration form. •  Bene]it to Authorized/Silver Partner – Additional 10% margin •  Bene]it to Gold Partner – Additional 15% margin 28 April 2016
  48. 48. 54 Last but not least and most importantly… In appreciation of you , and all that you do!
  49. 49. ©2015 Zimbra, Inc. All rights reserved. Zimbra and its symbol are registered trademarks of Zimbra, Inc. Other company and product names mentioned are property of their respective owners. The contents of this publication are subject to change without noti/ication, are the property of Zimbra, and cannot be reproduced without Zimbra’s written permission. The contents of this publication are not a commitment by Zimbra to provide the features and bene/its described. Zimbra 3000 Internet Blvd., Suite 200 Frisco, TX 75034 USA Main: +1 972-407-0688 Main US toll-free: 877-492-9484 Sales: +1 972-407-0688 www.zimbra.com 55 28 April 2016
  50. 50. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. Global Pre-Sales Team Lead Zimbra Technology Keynote Gautam Ramachandran
  51. 51. •  What’s new in 8.7 •  Zimbra Talk •  2016 and Beyond 57 May 16 Zimbra Partner Summit 2016
  52. 52. What’s new in 8.7? 58 Zimbra Partner Summit 2016 May 16
  53. 53. What’s New in 8.7 •  Two-Factor Authentication •  Security Updates •  3rd Party Pen Test Validation •  User based Mobile Device Management from Web Client •  3rd party package updates, XSS /ixes and many more •  Enhancements and Bug Fixes (1200+ Enhancements/Bugs Addressed) •  Open Source Packaging •  Allows Component Updates for security without full Zimbra upgrade •  Processes and applies required open source package dependencies 59 Zimbra Partner Summit 2016 May 16
  54. 54. 2-Factor Authentication •  Additional layer of security •  Delivered as part of the platform •  Generic key generation •  Supported across all clients 60 Zimbra Partner Summit 2016 May 16
  55. 55. External Repository •  Updated Packaging to enable improved patching and isolated updates •  Public or Private Repository for 3rd party packages •  Reduced Zimbra Installer Size (from 1.2GB to <400MB) 61 Zimbra Partner Summit 2016 May 16
  56. 56. •  XMPP-based live chats •  WebRTC audio and video conferences •  No additional software or plugins 62 Zimbra Partner Summit 2016 May 16 APPLICATION & SERVICES ZIMBRA TALK Full Web Chat & Rooms Video Conference Open Source Technology Real time Collaboration Screen Sharing Zimbra Talk
  57. 57. APPLICATION & SERVICES ZIMBRA TALK 63 Zimbra Partner Summit 2016 May 16 Open: Zimbra Talk is an open source product. Source code is available for internal security reviews Private: Zimbra Talk information is encrypted both in- /light and “at rest.” Secure: Zimbra Talk can run within your data center or provided as a cloud service by a cloud provider operating within your state or province Affordable: Zimbra Talk has a both a lower cost of acquisition and lower TCO vs. the competition
  58. 58. APPLICATION & SERVICES ZIMBRA TALK CHAT ü  Start conversations directly from an email ü  Invite additional person(s) to participate in the conversation ü  Follow multiples conversations ü  Invite your colleagues to your public or private room 64 Zimbra Partner Summit 2016 May 16
  59. 59. APPLICATION & SERVICES ZIMBRA TALK 65 Zimbra Partner Summit 2016 May 16 VIDEO ü  Easy creation by starting a chat and convert it into a conference ü  1-1 and 1-x Conference ü  WebRTC Based ü  Invite external users REAL-TIME COLLABORATION ü  Collaborate on an online document ü  See all the changes in real time ü  Screen Sharing
  60. 60. 2016 and Beyond … 66 Zimbra Partner Summit 2016 May 16
  61. 61. Product Framework •  User Interface Deliver an advanced, feature rich collaboration platform across all devices. •  Privacy & Security Allowing for high levels of safety and security in communications. •  Scalability & Manageability Services that can be scaled and managed easily, supporting the needs of the smallest mailbox environments to millions of mailboxes. •  Applications & Services A wide range of applications built into the platform to support collaboration. Advanced services augmenting the product.
  62. 62. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. •  Desktop Browsers (Advanced/Basic) •  Desktop Program (Zimbra Desktop) •  Mobile Webmail •  Zimbra Outlook Connector Zimbra Product Framework USER INTERFACE – CURRENT OFFERINGS
  63. 63. USER INTERFACE CONSUMER UI New Webmail interfaces focusing on Usability •  Existing Zimbra Interface designed around Enterprise and High Feature visibility •  Next Generation Zimbra UI to be written using modern design standards and focus on usability over features •  HTML5/Responsive Design •  Web based and Native App options
  64. 64. USER INTERFACE ZIMBRA DESKTOP New features include: •  Synacor's Branding •  Auto-archiving - Automatically archive emails to the local desktop folders. •  Password Lock - Option to lock Zimbra Desktop and make it password protected. •  Two factor authentication - Supports 2FA if enabled on the server. •  Support Traditional Chinese (Taiwan) language •  40+ bug /ixes
  65. 65. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. •  SSL/TLS Client Protocols •  Inter-Process SSL •  SPF/DKIM •  S/MIME •  AntiSpam/AntiVirus Zimbra Product Framework PRIVACY & SECURITY – CURRENT OFFERINGS
  66. 66. Encrypted email key aspect of business email •  Various commercial and free add-ons exist to try to /ill this gap •  Many are /lawed •  Adoption is fairly low Provide a robust, but easy to use, encryption platform •  Enterprise Key Management •  Data at Rest Encryption •  Full end to end encryption PRIVACY & SECURITY ENCRYPTED EMAIL
  67. 67. •  Email Encryption (must be easy to use) •  Certi/ied / Registered Email •  Recipient Controls (i.e. Do Not Forward) •  eSignature •  Graymail Detection •  Safe Unsubscribe PRIVACY & SECURITY OTHER FEATURES
  68. 68. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. •  Multi-Master LDAP •  Multi-Tenancy •  Hierarchical Storage Management •  Backup/Recovery Zimbra Product Framework SCALABILITY & MANAGEMENT – CURRENT OFFERINGS
  69. 69. Goals •  Decouple mailboxes and provide infrastructure fault tolerance •  Enable rolling upgrades to minimize or eliminate customer service disruptions Approach •  Release incremental improvements to the system to avoid risk •  Address the most dif/icult problems /irst •  Focus on distributed architecture and reducing complexity SCALABILITY & MANAGEABILITY 24x7 PROJECT
  70. 70. SCALABILITY & MANAGEABILITY 24x7 PROJECT Existing Management Console has gaps •  Customers using Third-party options to /ill the gaps •  Many Service Providers build out their own tools Moving Forward •  Update the web console to better leverage existing management interfaces •  Have the existing gaps /illed with Zimbra core console options
  71. 71. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. •  Email (Fodlers/Tags) •  Contacts | Calendar | Tasks •  Briefcase •  Full Text Search •  Zimlets •  Migration •  Zimbra Talk Zimbra Product Framework APPLICATION & SERVICES – CURRENT OFFERINGS
  72. 72. Updated RESTFUL API •  Provide an easy to develop against API •  Turn the Zimbra mail server into a easily accessible data source for application integrations •  Consumer UI being built on top of REST API APPLICATION & SERVICES REST API
  73. 73. Zimbra Collaboration Roadmap v8.7 vNext vFuture 2016 USER INTERFACE •  New Consumer/Modern Desktop UI Option •  Mobile App – Tablet PRIVACY & SECURITY •  Two-Factor Authentication •  Advanced Anti-Spam Protection •  Enterprise Encryption Key Management SCALABILITY & MANAGEABILITY •  HA Reference Architecture •  Zimbra 24x7 – Phase 1 •  Improved Multitenant Management Console APPLICATIONS & SERVICES •  Secure Chat Server Full REST APIs
  74. 74. Zimbra Collaboration Roadmap v8.7 vNext vFuture 2017 USER INTERFACE •  Productivity UI Updates PRIVACY & SECURITY •  Data at Rest Encryption •  End to End Email Encryption •  Improved Security and Compliance Logging SCALABILITY & MANAGEABILITY •  Zimbra 24x7 – Phase 2 •  New Backup and Recovery APPLICATIONS & SERVICES •  Improved Briefcase •  Zimlet SDK Update •  Productivity Improvements •  Social Media Integration
  75. 75. 85
  76. 76. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. GM, Global Business Development - Hancom, Inc. Ne0fice24, Unlock your produc,vity through Zimbra collabora,on Eddie Noh 86
  77. 77. •  About Hancom, Inc. •  History between Zimbra and Hancom •  NeOfice24 introduc1on •  Integra1on with Zimbra Collabora1on •  Q&A 87 28th of APR., 2016
  78. 78. About Hancom, Inc. Leading in Korean soFware industry over last 25 years 88 Public Computers Personal Computers Mobile Web Cloud Server 1990 established 420 employees (about 60% development eng.) 33% market share in Korea (Office suite, 2015) 75M USD revenue from year of 2015 15% growth last 5 consecu,ve years 22 countries presence HANCOM, ALL ABOUT THE PRODUCTIVITY!
  79. 79. How did we collaborate with Zimbra before? 89 TFSI Adapter (Zimlet) Mail Tasks Contacts Calendar Briefcase Active Directory OWA Exchange Server ThinkFree - Zimbra Collaboration •  Web browser •  Desktop •  Mobile
  80. 80. then… 90 + = to adapt the market trends and requirements
  81. 81. 91
  82. 82. 92 Office Suite Collabora,on SecurityFile Manager Eco System Any Device Easy and effec,ve file management View/Edit documents from anywhere Share/ Simultaneous edi,ng Amazon-based data security Easy integra,on with other services Any OS Expand your produc,vity with Ne0fice24 cloud service pla0orm and powerful produc,vity tools for mul,ple devices and OS
  83. 83. 93 Cloud connec1on with other commercial cloud services via 0Auth NeOfice24 produc1vity applica1ons
  84. 84. 94 Connect to external service with single sign-on(SSO) Connected services •  Cloud Connector: Connect with your commercial cloud services which you’ve been using previously
  85. 85. 95 •  Management : Manage your connected applica,on and browser session Manage your traffic and storage space Manage the browser session and installed applica,ons with your account
  86. 86. 96 •  Share and Publish: Share and publish any files or folders to others Generate a document publishing URL Semng Edit or View permission
  87. 87. 97 •  Mash-up, produc,vity suites: Allow your produc,vity work with highly compa,ble office suites from anywhere Log in & Use! User ID Password Cloud storage service Access Access Cancel
  88. 88. 98 CONSUMER CORPORATE •  What are the benefits for Compe,,ve Price 28th of APR., 2016 Cloud Anywhere Full Produc,vity Suites Subscrip,on OWN Cloud Customiza,on Clone & Deploy On-Premise
  89. 89. 99 INTEGRATION with Zimbra Collabora,on
  90. 90. 103
  91. 91. ©2015 Zimbra, Inc. All rights reserved. Zimbra and its symbol are registered trademarks of Zimbra, Inc. Other company and product names mentioned are property of their respective owners. The contents of this publication are subject to change without noti/ication, are the property of Zimbra, and cannot be reproduced without Zimbra’s written permission. The contents of this publication are not a commitment by Zimbra to provide the features and bene/its described. Zimbra 3000 Internet Blvd., Suite 200 Frisco, TX 75034 USA Main: +1 972-407-0688 Main US toll-free: 877-492-9484 Sales: +1 972-407-0688 www.zimbra.com 28th of APR., 2016 104
  92. 92. Contains proprietary and con/idential information owned by Synacor, Inc. © / 2015 Synacor, Inc. David Winnicki, Managing Director, Skytizens A MIRACLE OF ECM SOLUTION Join The Supercharged Document Management! Methanant Hongkhao, Sales Director, Skytizens 105
  93. 93. Our Main Service Our main product is Alfresco Enterprise Content Management (ECM) with professional Installation, Customization at your service and the System Integrations between other systems Alfresco Implementa,on Alfresco Customiza,on Alfresco Integra,on •  20 years of IT experience •  11 years of DMS / ECM experience www.SKYTIZENS.com – About Us SKYTIZENS We are IT Solution developer, we provide advance and high quality of services. Expert with long experience in developing software solution with the right consultation you can rely on.
  94. 94. SKYTIZENS – Our Customers Government Private sector
  95. 95. How does our solution work? Fax E-Signature PDF /A PDF Toolkit ISO 9000 ISO 14000 ISO 22000 ISO 26000 … Barc ode Assign Metadata
  96. 96. Enterprise Content Management Advanced ECM system Working & Collaborating Document Life Cycle Advanced Work]low Content Management Image Management Email Management Support standard Web- browsers Data Encryption SSL Encryption
  97. 97. Web-based Enterprise Content Management Full-text search for: /iles, people and sites Personal con/igurable Dashboard All of My Meetings Sites Documents search Content I’m Editing, includes: Documents, Blog, News, Wiki, Forum, and more… My Expired and Soon to Expire Documents My Personal Pro]ile Includes all users full directory My Tasks, includes unlimited work/lows and processes My Tasks, includes: priority and due date. You can start any work/low My Sites, Create Site for: Branch, Division, Department or Project Main Menu Easy access everywhere
  98. 98. Folder structure & Document Management My Files Your personal /iles Windows like Folder structure (unlimited subfolders) Custom Categories Can be assigned to folders and /iles Custom Tags Can be assigned to folders and /iles Folder Actions Includes advanced Document Management Features Folder/Files Properties Folder name, Title, Description, Tags, Favorite, Like and Comments Full text search Advanced full-text search includes auto-suggestion
  99. 99. Web Based Document Preview / Preview upon request Web based content viewer Document Actions Add comment to all documents จับรายละเอียด เอกสารเมื่อ นำเข้า Work/lows related to the document Version Control
  100. 100. OCR Process – Skytizens OCR / ABBYY / other English Thai
  101. 101. Data Extraction – Detect form & store metada
  102. 102. Advanced Record Management DoD 5015.02 certi]ied Records Management In-place Record Declaration File plan Record Disposition Full audit trail
  103. 103. Business Reporting – Custom Reports Create Custom Graphs JavaScript
  104. 104. Schedule Business Reporting System Create Custom Reports SQL query
  105. 105. Advanced Full Text Search – Easily Searching for whatever -  FULL TEXT SEARCH -  CUSTOM SEARCH -  BOOLEAN SEARCH -  LIVE SEARCH -  AUTO SUGGESTION -  PEOPLE SEARCH -  FILTER SEARCH -  SITE SEARCH
  106. 106. Advanced System Integrations – Zimbra & Others
  107. 107. Why With Us? – We are listed on Alfresco World Feature Skytize ns Custom Dedicated Web Browser - SkyBrowser Yes 1. Security: Repository Encryption & Any Document Encryption Yes 2. Security: Antivirus Integrations Yes 3. Of]ice: Any Document To PDF Yes 4. Of]ice: .dwg, .ai, .eps, .psd, Of/ice Files, Media Files, Images, .. Any Files Yes 5. Of]ice: ThinkFree Of/ice Integration (edit documents online) Yes 6. Of]ice: 100% Web-based Scanning Solution Yes 7. Of]ice: Corporate FAX Server Solution Yes 8. Of]ice: Advanced Email Archive & EML Document Viewer Yes 10. Integrations: ERP, Zimbra, Web Pages Yes 11. Reporting: Dynamic Business Reports (dashboard), Periodical Generated Reports Yes 12. Of]ice: Advanced Digital & Electronic Signature Yes 13. BPM: Business Process Management – Work/low development Yes 14. Of]ice: Advanced Document Viewer with Annotations Yes 15. Security: HTML Dynamic Watermark Yes 16. General: User Menu in Thai Language Yes … any other modi/ications/customizations/integrations Yes
  108. 108. Our Clients and Projects – User Training
  109. 109. Our Clients and Projects – User Training
  110. 110. Why With Us? – Our Customers Say About Us “Skytizens” has provided us the great ECM Solutions with vary useful features to help our organization get rid of document problems” “With Skytizens solution, we have successfully on transform our data from multi storages to be one centralization to be easily to manage and control. Project is on time and great support from after sales service team. Thank you” “Skytizens has provided NBTC the full solution such as, auto data classification, central data storage, advanced data analysis, with their knowledge and experience of the government sector, combined with the expertise of both Alfresco Document Management System and Record Management make a complete of document lifecycle controlling”
  111. 111. SKYTIZENS – Our Customers Government Private sector
  112. 112. Thank You
  113. 113. ©2015 Zimbra, Inc. All rights reserved. Zimbra and its symbol are registered trademarks of Zimbra, Inc. Other company and product names mentioned are property of their respective owners. The contents of this publication are subject to change without noti/ication, are the property of Zimbra, and cannot be reproduced without Zimbra’s written permission. The contents of this publication are not a commitment by Zimbra to provide the features and bene/its described. Zimbra 3000 Internet Blvd., Suite 200 Frisco, TX 75034 USA Main: +1 972-407-0688 Main US toll-free: 877-492-9484 Sales: +1 972-407-0688 www.zimbra.com 28th of APR., 2016 126

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