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The Lojas Renner has always had a close proximity to the Open Source movement in Brazil. Still in the 90s, all the company's POS solutions have been migrated to Linux and in early 2000, migration started in all the company's systems, including the main components of critical infrastructure. Since then, much has changed. The world scene Open Source has become a worldwide standard for all products and companies, making its adoption not only an innovation but a necessity. Understand how since 2008 Zabbix helps us in monitoring the entire IT infrastructure, remote units and our business processes.