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It is our goal at Cerina studio to incorporate and seamlessly integrate the unique experiences that we have acquired while perfecting Artificial Intelligence (AI), Machine learning (ML), Natural Language Processing (NLP), and deep Learning development. Powered by our 180+ language technology, the studio kit provides a complete conversational experience. The android keyboard and intent technology platform were developed over many years of learning and development.

It is our goal at Cerina studio to incorporate and seamlessly integrate the unique experiences that we have acquired while perfecting Artificial Intelligence (AI), Machine learning (ML), Natural Language Processing (NLP), and deep Learning development. Powered by our 180+ language technology, the studio kit provides a complete conversational experience. The android keyboard and intent technology platform were developed over many years of learning and development.

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Presentation4.pdf

  1. 1. About  Powered by  Conversational AI  It is our goal at Cerina studio to incorporate and seamlessly integrate the unique experiences that we have acquired while perfecting Artificial Intelligence (AI), Machine learning (ML), Natural Language Processing (NLP), and deep Learning development. Powered by our 180+ language technology, the studio kit provides a complete conversational experience. The android keyboard and intent technology platform were developed over many years of learning and development.
  2. 2.  MAKE CONVERSATIONS COME ALIVE  Cerina Conversational Platform  Conversations, be it text or voice, are an essential component of any business transaction and customers tend to rate a business on the sheer quality of the conversations they have had while conducting business. Bottom line is Conversations are an inherently human activity. Cerina Studio’s Conversational Platform with its innovative language-based AI technology incorporates this human element in your conversations.  It is challenging, time-consuming and complex to build an effective intelligent virtual assistant. The process involves identifying use-cases, creating custom workflows, developing bots, designing conversations, integrating custom features, and stress testing. Cerina studios-Specific smart skills are pre-built conversational journeys designed by conversation designers and linguist experts, so you do not need to start from nothing. Our Natural Language models are tailored to e-commerce, Telecom, Insurance, Financial lending, and Gaming
  3. 3.  DO MUCH MORE THAN JUST TYPING  Cerina Custom Keyboard  Cerina’s Custom Keyboard helps you discover, recommend, and find products, solutions, and services that meet your specific needs. Utilize Cerina Studio’s Custom Keyboard’s inherent power by leveraging user behavior. Promote your products and solutions now when consumers need them. Your brand will receive much-needed visibility and recall value with our custom keyboard. Any independent business can order a customized keyboard from Cerina Studio. The Cerina keyboard technology can be branded by enterprises for integration into their application or device’s keyboard. These can be deployed on any platform and can be leveraged by enterprises
  4. 4.  READY TO ACT INSIGHTS  Cerina Analytics Platform  Understanding your users’ interactions with your Intelligent Virtual Assistant and gaining actionable insights will help you to improve your key metrics and customer experience. Get real-time insight into what your users are doing on your bot and why. Measure and analyze key metrics to better understand users’ intent, improve the chat experience and increase goal completion.  1. Use conversational analytics to understand your customers.  2. Optimize your business process by tracking top queries. Track top queries to optimize your business process.  3. Conversations are higher when audience segmentation is used.
  5. 5.  POWER YOUR DEVICE WITH OUR SMART LANGUAGE ENGINE  Cerina Conversational SDK  With a low code conversation studio, you can turn complex business processes into intuitive conversations. For a variety of industry- specific use cases, the Cerina team has built a library of smart skills that are pre-built by our expert team of conversation designers
  6. 6.  AUGMENTING HUMAN INTELLIGENCE THROUGH LANGUAGE TECHNOLOGY  Cerina Intent Engine  You can build your bot most quickly by leveraging past customer conversations. The intent engine combines customer intelligence elements based on recency and frequency by using the obtained behavioral analysis across various channels in real-time. The technology uses artificial intelligence and language to convert a user’s action into real-time user intent, which can be used to identify customers’ goals. It enriches the conversational experience (whether voice or text) with one- step access to real-time information.  The intent engine can be used for bots and smart voice assistants across all operating systems and devices.

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