1.
Hospital Sitters & Companionship

2.
Objectives
• Company Overview With Hospital Sitter Service
• What is a Hospital Sitter and why are they used?
• Ability/ Quality
• Annual Statistics
• Our CNA, HHA

3.
• We offer services 24 hours a day, seven days a week,
including holidays. We can provide same-day service,
also provide support to hospitals and care facilities,
including hospice support, facilities staffing, hospital
sitters and more.
• ComForCare is one of the nation’s leading home care
companies operating over 200 territories. Provider of
non-medical home care services since 1996.
ComForCare Service Care

4.
Company Overview With
Hospital Sitter Service
Round the Clock Availability
Emotional Support and Companionship
Ensuring Safety and Comfort
Discharge-Transition of Care
When a loved one is in the hospital you want to be there with them, but that isn't always
possible. If you live far away, work full time, or have other family to care for, it may be
difficult for you to get to the hospital. Let ComForCare help by providing caregivers to
attend to your loved one.

5.
Round the Clock Availability
Our experienced caregivers are available 24 hours a day.
Whether you just want someone to sit with your loved one
while you take a much needed break to rest and refresh or
you need someone to stay with your loved one for the full
extent of their hospital stay, our flexible scheduling means
we can provide the care you need when you need it. We
will work with you to provide just the right amount of
assistance so that your loved one never has to be alone.

6.
Emotional Support and
Companionship
Having an experienced caregiver nearby can help to ease
some of the fears that hospital patients typically have
regarding illnesses and injuries. Caregivers can answer
questions about conditions and help patients understand
what life may be like following discharge. While
caregivers will defer to doctors regarding specific case
details, caregivers can provide emotional support and
knowledge that may be comforting. Caregivers will also
read or play games with patients to help relieve boredom
and anxiety.

7.
Ensuring Safety and Comfort
Caregivers are there to supervise when nurses and medical staff aren’t, so
using hospital sitter services can help your loved one to stay safer and more
comfortable. ComForCare caregivers are happy to help make adjustments to
hospital beds and tables, open or close blinds, assist with eating or drinking,
and any other tasks that may make patients more comfortable.
If patients need clothing, personal items, or supplies, caregivers can take a
trip to gather the desired items. If any changes in a patient’s condition occur,
ComForCare caregivers are there to alert hospital staff or family members.

8.
Discharge-Transition of Care
If the hospital discharges your loved one with little notice, you live out of
town, or work responsibilities prevent you from taking them home yourself,
take advantage of ComForCare's Transition of Care Packages. Our caregivers
will not only take your loved one home, they will help them to get acclimated to
the new daily routines that may be needed following a condition diagnosis or
injury.
Caregivers will help organize the home to best accommodate medical
equipment and to ease mobility for your loved one. Caregivers will also assist
your loved one with all of their housekeeping and grooming needs as they
adjust to the transition from hospital to home.

9.
What Is a Hospital Sitter?
Hospital sitters are under the direction of the patient
registered nurse. In the event of an urgent patient need, a
fall or a medical emergency, the sitter will be there to
immediately summon the nurse in charge.

10.
Other Ways Hospital Sitters
Can Help
Secure / Human
Keep a journal
Contact

11.
Other Ways Hospital Sitters
Can Help
While safety is critically important, hospital sitters do
more than help prevent falls and alert nurses to medical
emergencies. Knowing another person is in the room
watching over them - especially if it's someone familiar
like a regular caregiver - makes patients feel more secure
and makes a hospital room more human.

12.
Other Ways Hospital Sitters
Can Help
One of the most helpful tasks that hospital sitters can do is
to keep a journal. Sitters can record every doctor visit and
outcome that occurs during their shift, as well as describe any
procedures that took place and the expected and actual
outcomes and observations of the patient.

13.
Other Ways Hospital Sitters
Can Help
Sitters can also maintain emergency contact information for
the patient's family, and essential legal documents - including
a copies of the patient's advanced directives, in case a relative
is unable to be contacted for a critical decision. Hospital
sitters provide peace of mind for the patient's family. Their
vigilance ensures safety as well as companionship that
reduces the patient's boredom and depression. Hospital sitters
also enable the patient's family to go home and rest, knowing
their loved one will never be alone.

14.
Ability/ Quality
Some hospitals use volunteers or paid sitters
(also called patient attendants or companions) – who are
not trained as CNA or HHA to stay with patients who are
at high risk for falls as a fall prevention strategy…
Workers have argued that, because the majority of the
assistive personal lack professional nurse education they
cannot replace nurses in preventing inpatient falls.

15.
Statistics
• An estimated 99% of US hospitals use sitters even
though the costs have escalated over the past decade.
• 56% psychiatric crisis and 44% fall risk
• 55% ED and 45% in patient
• Median length of sitter use 55.5hrs
• Sitters took up 4.41 full time position/week
• Equivalent to $585/week (13/hr)
• Increase in sitters = decrease in falls
• Lower sitter = higher restraint use

16.
Statistics
Event Type Falls Without Harm
(% Of Event Type)
Falls With Harm (%
Of Event Type)
Total By Falls Event
Type
Falls without sitter
present
Unassisted
Assisted
52,340 (96.99)
47,853 (96.78)
4,487 (99.20)
1,626 (3.01)
1,590 (3.22)
36 (0.80)
53,966
49,443
4,523
Falls without sitter
present
Unassisted
Assisted
312 (96.59)
258 (95.91)
54 (100.00)
11 (3.41)
11 (4.09)
0 (0.00)
323
269
54
Total 52,652 (96.98) 1,637 (3.02) 54,289
Falls Reported to the Patient Safety Authority, 2012-2013

17.
Our CNA, HHA
Hiring Process
Training and Insurance
Client Matching

18.
Hiring Process
Our 10-step hiring process is one of the most thorough in the home care industry. To ensure
we hire only the most reliable and trusted caregivers, each applicant must:
• Pass our caregiver skill set evaluation
• Pass our drug, ethics, attitude, responsibility and sexual behavior evaluations
• Participate in personal interviews
• Have previous employment and personal references verified
• Have professional licensing verified
• Be checked against state and federal sex offender registries
• Pass criminal background and state driving record checks
• Participate in a full skills orientation
• Demonstrate understanding of OSHA Universal Precautions, including proof of negative TB test
• Pass employment verification

19.
Training and Insurance
Clients can enjoy peace of mind knowing that all ComForCare caregivers are:
• Experienced and highly trained
• Continuously trained to ensure the most cutting edge care techniques are used
• Meticulously screened and tested
• Bonded and insured
• Covered by general liability, professional liability and workers' compensation insurance
• Bound by the Client Bill of Rights
• Directed by the client's personalized care plan

20.
Caregiver and Client Matching
To help develop strong, trusting relationships between clients and
caregivers, we carefully match clients with caregivers whose interests, life
experiences and personalities complement their own. Before we ever select
caregivers, we meet with clients and take note of personality traits and
speak with them about experiences to help us select the most compatible
caregiver.
As part of our quality assurance, our nurse will oversee and evaluate the
caregiver and care recipient to ensure the best possible situation. If clients
wish to make changes at any time, our professionals are always available to
accommodate requests and answer questions.

21.
QUESTIONS