Communication skills


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Communication Skills

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  • Attention Deficit Hyperactivity Disorder =ADHD
  • Communication skills

    1. 1. Communication in general is process of sending and receiving messages that enables humans to share knowledge, attitudes, and skills. communication is composed of two dimensions - verbal and nonverbal.
    2. 2. 7% “ 38% 55% l”. Albert Mehrabian
    3. 3. Body language
    4. 4. It's how you looked when you said it, Not what you actually said.
    5. 5. “Body language is more honest than words”
    6. 6. How to understand a student’s body language. Look at their eyes. Are they dull and unfocused? If so, you are most likely boring them to death. Are they trained across the room? Follow their gaze. They may be trying to catch the eye of a friend. If a student is paying attention to you, their eyes will be focused on you. Their gaze may flick around, this is nature “Seven out of ten people cross their left arm over their right.”
    7. 7. How to understand a student’s body language. Evaluate their facial expression. You can garner a lot from simple observation
    8. 8. How to understand a student’s body language. Evaluate their posture. Are they slouched over the desk? They may be trying not to fall asleep. A student paying attention will usually be sitting up, though almost no student sits poker straight.
    9. 9. How to understand a student’s body language. Look at his or her legs. If his or her foot is tapping against the floor, he or she may be impatient with the lecture, conversation, or presentation (Or they may just have ADHD or a Kinesthetic learning style). Leg position varies from student to student - some prefer to cross their legs, or to place them firmly on the floor
    10. 10. How to understand a student’s body language. Take clues from the environment. Look at the whole body of students. Do they appear to be interested? Or, as a whole, do they appear to be bored?
    11. 11. Why Kids are Easier to Read • Older people are harder to read than younger ones . • The child telling a lie Covers the mouth with one or both hands they have less muscle tone in the face
    12. 12. The teenager telling a lie • Rubs fingers lightly around the mouth
    13. 13. The adult telling a lie
    14. 14. Boredom The hand supporting the head to stop from falling asleep
    15. 15. Eye Movements • A. Recalling a picture B. Recalling a sound
    16. 16. Eye Movements • C. Recalling a feeling D. Talking to oneself
    17. 17. Head Signals • Head Up: Neutral Head Position • The Head Tilt: makes a person appear smaller and more submissive • Head Down: a negative, judgmental or aggressive attitude
    18. 18. The Head Duck — trying to appear smaller in order not to cause offence to others
    19. 19. Facial Expressions • Face is the index of Mind • The eyes, the lips and the muscles express many feelings • It can also be deceived by manipulation
    20. 20. Read the face Are you a good face reader? What are the feelings and moods? A B F G C H D E I J
    21. 21. Read the face Answers A Indifferent F Sad B Very sad G C Happy H Very angry Naughty D Childish I Bored E Poker J Suspicious
    22. 22. Rule 1. Read Gestures in Clusters Like any spoken language, body language has words, sentences and punctuation. Each gesture is like a single word and one word may have several different meanings.
    23. 23. Rule 2. Look for Congruence If you, as the speaker, were to ask the listener to give his opinion about something you've said and he replied that he disagreed with you, his body language signals would be congruent with his verbal sentences, they would match.
    24. 24. Rule 3. Read Gestures in Context All gestures should be considered in the context in which they occur. The man is cold, not defensive
    25. 25. Tips to use your Body Language to control the classroom
    26. 26. Be at your door to welcome pupils when they arrive. Position yourself almost in the door way so that pupils can't bumble inside in a great mass, they have to slow down and go in individually. It calms them down.
    27. 27. If pupils are in the classroom already then stride in confidently and greet the class with a loud, clear and upbeat voice. Don't scuttle in looking disorganized even if you are — it makes you look vulnerable
    28. 28. Use the whole classroom. Standing behind a desk puts a barrier between you and the pupils so walk around the whole class when talking, using different parts of the classroom to explain concepts. This keeps them on their toes a bit too. also sometimes stand next to someone being a bit disruptive when talking to a class — they know exactly what you're doing and tend to desist
    29. 29. Use your face. use expression to communicate so much. look intently for answers from pupils, smile reassuringly when someone looks tentative and adopt a thinking pose (that's a finger to chin) when encouraging students to think over a question. also try to make eye contact with each student a couple of times in a lesson to let them know that you aware of what they're up to, good or bad
    30. 30. Try keeping body language open when discussing negative behavior; like don't stand directly front on to a student, or above them. Also don't invade their personal space or lean in, and try not to fold your arms or point as it is not going to encourage pupils to be open themselves