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HTK Horizon - Pentaho & Big Data Case Study

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Presentation about the HTK Horizon case study.
By Jonathan Hopper – CTO @HTK
Julie Kenny – Head of BI @HTK

Published in: Technology
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HTK Horizon - Pentaho & Big Data Case Study

  1. 1. | htk.co.uk Mar 2017 Jonathan Hopper CTO Julie Kenny Head of BI
  2. 2. • Personalised Loyalty • automatic micro-segmentation • targeting of activities, offers and rewards • based on any Customer activity, engagement, value and loyalty • All channel interactions including app push and voice • Multi-tenant Cloud platform We are a UK based organisation with Loyalty customers in US and Europe, in the following sectors: - Telco - Retail - Health Care - Insurance
  3. 3. • Need to integrate security and look and feel • Handling multi-tenancy • Data exchange with customers • Delivery of real-time data • Large amount of data in variety of DBMS
  4. 4. • End users in Horizon – summary and detail • Higher level managers – regular updates • HTK Client Services - onboarding • Customer IT systems – share data, batch or real-time • Internal consumers – results to OLTP • HTK Operations – Business alerts
  5. 5. • Pentaho Support and Consultancy • Use of standard product features • Connecting to new data sources • Help and updates on known issues • Xpand-IT • Customising security • Custom components in CDF (e.g. menu navigator) • Installation and upgrade assistance • HTK Branding
  6. 6. • Existing customers • Insight • Reporting at multiple levels • Flexibility • Sales and Marketing • Analytics essential to demonstrate value of platform • Product Development • Standard , extendable processes
  7. 7. • Event driven system • Primary Data Warehouse in AWS Redshift • Providing Self Service reporting through cubes • Secure data export method via AWS S3 & SFTP • Still looking to do more: • Integrated Predictive analytics • More cubes • Use of Pentaho Interactive Reporting
  8. 8. • Jonathan.hopper@htk.co.uk • Julie.kenny@htk.co.uk

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