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Xeesm Company Introduction - Social Business Applications


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Xeesm is a social business application platform helping business teams in all departments to build a better customer experience.

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Xeesm Company Introduction - Social Business Applications

  1. 1. Social Business Applications<br />Axel Schultze<br /><br />
  2. 2. The world has changed<br />But what exactly changed?<br />What are the implications for business?<br />What does it mean for sales, marketing, product management, HR and all the other departments?<br />How could companies like Zappos, WholeFoods, Cisco, JetBlue and many others thrive in a down economy while their competitors went near bankruptcy?<br />Social media is not just yet another technology phenomenon it is the platform where the change of our society is built on.<br />
  3. 3. The buying – selling disconnect today<br />The way people explore, evaluate and decide on brands and products have changed – the way we do business requires some realignment<br />
  4. 4. Doing Business 2010<br />Doing business with any company today is dominated by the ‘customer experience’ – which is created by all customer facing functions in an organization<br />
  5. 5. What Xeesm stands for<br />Xeesm provides social business applications that help you to professionally leverage places like LinkedIn, Facebook, Twitter, YouTube, SlideShare, PlanCast, Meetup…<br />Business teams need new tools navigating all those destinations, events, activitiesIt is the new way of “visiting” clients<br />Xeesm is a social business application platform helping business teams in all departments to build a better customer experience.<br />
  6. 6. Business Benefits<br />Xeesm provides tools that lets you reach more contacts faster and more easily. This translates to more efficiency.<br />The tools help teams to focus and avoid distraction through the social chatter. Teams are more effective.<br />Xeesm provides methods helping teams to be more socially engaged, creating a better customer experience and growing the business.<br />
  7. 7. Xeesm Social Business Applications<br />
  8. 8. Product Overview<br />Xeesm/Engage!<br />Turns a static website into a social destination<br />Lead generation system<br />Xeesm/Flights!<br />Social Relationship Manager<br />For sales, marketing, product management…<br />Xeesm/Edge!<br />Social CRM<br />People focused customer engagement system<br />MyXeesm (free)<br />A free tool to manage your social presence<br />Social address book<br />
  9. 9. Xeesm/Engage!™<br />From web 1.0 to socially engaging destination<br />Building an advocates presence<br />Introducing clients to prospects<br />Engaging with clients through Flights!<br />Owning the data!!!<br />
  10. 10. Xeesm/Flights!™<br />Social Relationship Mgmt<br />Tracking engagements<br />Setting milestones<br />Following a process<br />Showing progress<br />Seeing results<br />Custom processes<br />Fast connections<br />Most efficient visits<br />Universal<br />Silo Buster<br />
  11. 11. Xeesm/Edge!™ <br />Social CRM<br />Opportunities<br />From entity focused CRM to people focused sCRM<br />People based milestones<br />Social selling process<br />Forecast 2.0<br />From low touch to high reach sales model<br />
  12. 12. Collaborative Engagement<br />Xeesm practices what the company preaches<br />Xeesm built a partner network with partners in north America, Latin America, Europe, Asia and Australia<br />Highly skilled and well trained social media consultants help implement Xeesm solutions or just stand by if support is needed for those who implement it themselves<br />While the product is very easy to use, partners provide three core services if needed:<br />Product training<br />Configuration and implementation support<br />Consulting services<br />
  13. 13. Feedback – Q+A<br />Q + A<br />
  14. 14. Thank You<br />(650) 384-0057<br /><br /><br />Please comment on our Facebook page, LinkedIn Group or Blog or tweet about your thoughts<br />© 2009 Xeequa Corp. All rights reserved. Xeesm™, Xeequa™, and the Xeequa logo are either trademarks or registered trademarks of Xeequa Corp. All other company names and product names may be trademarks or registered trademarks of their respective companies or owners.<br />All materials contained herein are the property of each respective company identified on such materials, and may only be used, copied or distributed with the express written permission of each respective company.<br />Xeequa Corp. | 228 Hamilton Ave. | Palo Alto, CA 94301 | (650) 384-0057 | |<br />
  15. 15. About<br /> Xeesm is a brand of Xeequa Corp. Xeequa is a social business application provider helping business teams to create a better customer experience for their market.<br /> Xeequa solutions are delivered as Internet based software service (SaaS), focusing on small medium enterprises. Xeequa has representation in the US, Europe, Asia and Australia. More info on http://xeesm.com and http://xeequa.comor +1 (650) 384-0057.<br /> The privately held company is based in Palo Alto, California.<br />