Buyer Files   Seller Makes        eBay        Seller Faces  Claim          it Right    Intermediates   Consequences
Buyer files   Seller Makes        eBay        Seller Faces  claim          it Right    Intermediates   Consequences
Buyer files   Seller Makes        eBay        Seller Faces  claim          it Right    Intermediates   Consequences
Buyer files   Seller Makes        eBay        Seller Faces  claim          it Right    Intermediates   Consequences
▪    ▪    ▪▪    ▪    ▪
▪    ▪▪    ▪▪    ▪
www.developers.ebay.com
APIs for returns and resolutions: Making it right for the customer
APIs for returns and resolutions: Making it right for the customer
APIs for returns and resolutions: Making it right for the customer
APIs for returns and resolutions: Making it right for the customer
APIs for returns and resolutions: Making it right for the customer
Upcoming SlideShare
Loading in …5
×

APIs for returns and resolutions: Making it right for the customer

527 views

Published on

If the item isn’t as described and the buyer wants to return it, or the item never arrives... A seller needs processes to turn the customer experience back around and make it right. The experts explain how an eBay merchant can use the returns API or the resolutions API to keep buyers satisfied.

  • Be the first to comment

  • Be the first to like this

APIs for returns and resolutions: Making it right for the customer

  1. 1. Buyer Files Seller Makes eBay Seller Faces Claim it Right Intermediates Consequences
  2. 2. Buyer files Seller Makes eBay Seller Faces claim it Right Intermediates Consequences
  3. 3. Buyer files Seller Makes eBay Seller Faces claim it Right Intermediates Consequences
  4. 4. Buyer files Seller Makes eBay Seller Faces claim it Right Intermediates Consequences
  5. 5. ▪ ▪ ▪▪ ▪ ▪
  6. 6. ▪ ▪▪ ▪▪ ▪
  7. 7. www.developers.ebay.com

×