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Four Keys to Managing Stakeholder Expectations and Delivering Value

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Managing stakeholder expectations is an important part of managing project-based work. If you're lucky, project stakeholders have clearly defined the value of what the successful outcome of their project might look like. Unfortunately, clearly defining the potential value of an initiative before the project has begun seems to be the exception rather than the rule in most organizations.

To help you avoid part of this trend, here are five key points to keep stakeholder expectations in check and deliver undeniable value...

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Four Keys to Managing Stakeholder Expectations and Delivering Value

  1. 1. Four Keys To Managing Stakeholder Expectations And Delivering Value Introduction Managing stakeholder expectations is an important part of managing project- based work. If you're lucky, project stakeholders have clearly defined the value of what the successful outcome of their project might look like. Unfortunately, clearly defining the potential value of an initiative before the project has begun seems to be the exception rather than the rule in most organizations. To help you avoid part of this trend, here are five key points to keep stakeholder expectations in check and deliver undeniable value: 1. Make sure "project success" is clearly defined before the project begins If success is not clearly defined, it's up to the project manager to initiate a dialogue to determine the value and desired outcome. Otherwise, they will likely find themselves measured against a moving target, in a project where “success”

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