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Microsoft® certified partner increases user productivity by 30% with windows® 7 professional case study


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Microsoft® certified partner increases user productivity by 30% with Windows® 7 Professional - Case Study

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Microsoft® certified partner increases user productivity by 30% with windows® 7 professional case study

  1. 1. Windows 7 Customer Solution Case Study Microsoft® Certified Partner Increases User Productivity by 30% with Windows ® 7Overview “After having experienced the benefits of Windows 7,Country or Region: IndiaIndustry: Training and Education it would be virtually impossible for me to go back to previous versions.”Customer Profile Manish Rathod, Co-Owner, Alchemy SolutionsBased in India, Alchemy Solutions providesbusinesses with comprehensive, end-to-end corporate training, with a focus oninnovation and cutting-edge technologies. Based in India, Alchemy Solutions provides full-service corporateBusiness Situation technical training to regional businesses. A Microsoft CertifiedAlchemy needed an improved platform with Partner, the company employs a staff of 25 training professionalsa simpler interface, better troubleshootingtools, and reliable backup capabilities. who travel frequently to customer locations to conduct remote training sessions.SolutionWith Windows 7, Alchemy has enjoyed asignificant boost in productivity and By deploying the Windows® 7 operating system, Alchemy was ableefficiency, realizing easier backups, issueresolution, and PC usability. to achieve an unprecedented level of efficiency and simplicity for its training team. What makes Windows 7 such a fitting choice forBenefits ~30% better user productivity smaller companies like Alchemy? “Windows 7 Professional is the Improved data security recommended choice for small businesses... where security and ~70 min saved per helpdesk call productivity are critical,” says Mike Ybarra, Windows General Manager at Microsoft. “For those running Windows Vista ® Business, it will be a very logical move to Windows 7 Professional.”
  2. 2. “We deal with a large Situation Benefits Small businesses face some big challenges,number of documents and Alchemy Solutions is no exception. With a Better Usabilityand emails on a daily small team, and everyone performing many Just a short period after using Windows 7, different functions, simplicity is essential to Rathod is highly impressed with the morebasis. Keeping the company’s success. Alchemy’s intuitive, streamlined interface. The neweverything in order was management team simply did not have the features have made a big difference in terms time, resources, or technical expertise to of Alchemy’s productivity.challenging. With devote to extensive troubleshooting. ManishWindows 7, we can pin Rathod, Co-Owner of Alchemy Solutions,  Taskbar Personalization: Rathod sees the sought a simple, hassle-free solution to new Windows 7 Taskbar as one of thedocuments to the streamline the day-to-day tasks of his team. platform’s biggest advantages. “We dealTaskbar to keep things In the event of technical issues arising, the with a large number of documents and company hoped to have the right tools at its emails on a daily basis,” he says. “Keepingorganized and save disposal to diagnose and resolve it quickly. everything in order was challenging. Withtime.” Windows 7, we can pin documents to the Data protection was another area in which Taskbar to keep things in order and saveManish Rathod, Co-Owner, Alchemy Solutions Alchemy’s former system was lacking. Rathod time.” was running manual backups of the network  Aero® Snap: This advanced desktop every 15 days, a time-consuming endeavor feature allows users to drag documents to that didn’t provide the peace of mind he the side of the screen and “snap” them needed. To protect his company’s data, and into place, making multiple-document the work of its employees, he needed to be comparison easy. able to backup and restore files more easily.  Aero Shake: When Rathod needs to eliminate distractions and focus on the Solution task at hand, the Shake function allows With the release of Windows 7, Microsoft has him to minimize all background windows revolutionized the way small businesses with a single shake of the mouse. Another accomplish key functions. Through its speed, shake restores them. stability, and efficient features, the new operating system greatly reduces user Easier Backups frustration and the time spent on daily tasks. Before Windows 7, Alchemy’s bi-monthly “After having experienced the benefits of manual backups weren’t providing optimal Windows 7, it would be virtually impossible protection. “With the new advanced backup, for me to go back to previous versions,” says we can capture [a backup of] the entire Rathod. network with one click,” Rathod notes. “This is a significant improvement.”“With the new advancedbackup, we can capture[a backup of] the entirenetwork with one click.This is a significantimprovement.”Manish Rathod, Co-Owner, Alchemy Solutions
  3. 3. For More Information Rathod is also impressed with the Windows 7 Windows 7For more information about Microsoft Shadow Copy feature, which allows even non- Faster and more reliable: Windows 7 willproducts and services, call the Microsoft technical users to instantly restore data that help your organization use informationSales Information Center at (800) 426- has been inadvertently deleted. This is very technology to gain a competitive advantage in9400. In Canada, call the Microsoft important for companies like Alchemy that today’s new world of work. Your people will beCanada Information Centre at (877) 568- deal with a large number of lost or corrupted able to be more productive anyway. You will2495. Customers who are deaf or hard-of- documents every week. be able to support your mobile work forcehearing can reach Microsoft text telephone with better access to shared data and(TTY/TDD) services at (800) 892-5234 in Streamlined Support collaboration tools. And your IT staff will havethe United States or (905) 568-9641 in Since Rathod performs such a wide range of better tools and technologies to enhanceCanada. Outside the 50 United States and functions at Alchemy, he has limited time to corporate IT security, data protection, andCanada, please contact your local focus on troubleshooting and issue more efficient deployment and management.Microsoft subsidiary. To access information resolution. The improved support capabilitiesusing the World Wide Web, go to: of Windows 7 have saved him extensive time For more information about Windows 7, go diagnosing and resolving system issues that arise during training.For more information about SYSTECHServices Pvt. Ltd. products and services, The new Problem Steps Recorder featurecall + 91 80 4120 9911 or visit the Web allows users to record the steps they take tosite at: replicate technical issues, providing an efficient roadmap of the problem andFor more information about Alchemy significantly reducing frustration for bothSolutions products and services, call or visit users and the administrators charged withthe Web site at: resolving the problems. Rathod also uses the tool to build “how-to” manuals, complete with screenshots, for use during Alchemy training sessions. Software and Services  Products − Windows 7 Professional© 2009 Microsoft Corporation. All rights reserved. This casestudy is for informational purposes only. MICROSOFT MAKES NOWARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.Microsoft®, Windows®, Windows Vista® and Aero® are eitherregistered trademarks or trademarks of Microsoft Corporation inthe United States and/or other countries. All other trademarksare property of their respective owners.Document published June 2009