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Indonesian Importer and Distributor Boosts Productivity by 50% with Windows 7

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Indonesian Importer and Distributor Boosts Productivity by 50% with Windows 7

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Indonesian Importer and Distributor Boosts Productivity by 50% with Windows 7

  1. 1. Windows 7 Customer Solution Case Study Indonesian Importer and Distributor Boosts Productivity by 50% with Windows® 7Overview “With Windows 7, my system starts and resumesCountry or Region: IndonesiaIndustry: Fulfillment Services almost instantly. It might seem small, but this alone adds an extra twenty to thirty minutes to my day, orCustomer ProfilePT Ekacitta Dian Persada provides end-to- hundreds of hours over the course of a year.”end fulfillment solutions, including Reza Pribadi, IT Manager, PT Ekacitta Dian Persadamessaging and distribution, for clients inthe pharmaceutical, personal care, and Since its launch in 1996, PT Ekacitta Dian Persada has beenfood and beverage industries. providing end-to-end import and distribution services toBusiness Situation pharmaceutical, personal care, and food and beverage companiesPT Ekacitta Dian Persada needed to reducecostly downtime and boost employee across Indonesia – the world’s largest archipelago nation. To meetproductivity so it could continue to provide the evolving needs of the varying cultures and customs foundleading solutions to an expanding clientbase. throughout the country, PT Ekacitta’s 120 dedicated employees leverage their diverse skills and experiences to craft tailoredSolutionBy deploying Windows 7, PT Ekacitta Dian product messaging and placements that help their clients reachPersada was able to cut down on idle time each audience most effectively.and streamline operations, resulting inincreased productivity and heightenedcustomer satisfaction. By deploying the Windows® 7 Professional operating system, theBenefits company was able to streamline everyday operations and cut down Productivity improved by 50% on idle time, helping its employees accomplish more in less time 13,000+ annual labor hours saved annually while strengthening connections with the company’s rapidly Increased document security expanding client base. Greater growth opportunities
  2. 2. Situation Combined, these ingredients maximize PT Ekacitta Dian Persada wanted to reduce productivity while minimizing downtime – and costly downtime so employees could get frustration – giving users more time to focus more done. Its PCs would take several on crucial business tasks. minutes to simply start up and resume each day, and finding commonly used files and Benefits applications was often tedious for employees who had to scour through folders across the Speeding up Routine Tasks network to locate the right document. Faster start-ups and resumes with Windows 7 sFaster reduce the time users have to wait Speed was a crucial asset to employees who for their systems to respond. With legacy had to deal with competing deadlines and systems, PT Ekacitta Dian Persada’s tight delivery schedules. Data protection was employees found that they would often wait needed to ensure that sensitive client several minutes for their machines to be information and detailed reports remained ready after starting them, causing significant secure at all times. A document loss due to losses in time that would otherwise be unexpected outages or system infiltration by dedicated to customer service and revenue- malware or hackers could be devastating to producing activities. But with Windows 7, productivity, requiring numerous employee employees’ machines boot up and are ready hours to recreate vital documents and to go in seconds. timelines. “With Windows 7, my system starts and It became clear to PT Ekacitta Dian Persada resumes almost instantly,” says Reza Pribadi,“It’s really amazing how that it had to speed up essential tasks IT Manager of PT Ekacitta Dian Persada. “It without compromising network security and might seem small, but this alone adds anquickly I can find files and to continue providing competitive prices for extra twenty to thirty minutes to my day, orfolders with the Windows its services, it had to find the most cost- hundreds of hours over the course of a year.” effective solution possible.Desktop Search. I work Equipped with an advanced search engine,with so many documents Solution Windows 7 makes finding files and folders To accomplish this, PT Ekacitta Dian Persada easier than ever before. All users have to doand so many levels of migrated its PC operating systems to is type in a search phrase into the Instantfolders it can be difficult to Windows 7 Professional. This new system is Start Search box, and the enhanced Windows faster and more efficient than its Desktop Search will scour the entire system,remember exactly where predecessors, reducing costly idle time and HomeGroup, and network to locate the righteverything is. But now, facilitating more productive workflow. document in seconds.instead of having to With Windows 7, systems start-up and “It’s really amazing how quickly I can find filessearch through everything, resume faster, and finding files is simple with and folders with the Windows Desktop a more intuitive user interface that helps Search,” Pribadi points out. “I work with soI can just type in my best users conduct file searches in seconds. many documents and so many levels ofguess and the search Improvements to file encryption and backup folders it can be difficult to remember exactly features give users peace of mind knowing where everything is. But now, instead offeature finds my file in their documents are safe from unexpected having to search through everything, I canseconds literally.” hacker intrusions or malware corruption. just type in my best guess and the search feature finds my file in seconds literally.”Reza Pribadi, IT Manager, PT Ekacitta DianPersada
  3. 3. “We’re putting in all the Improving Productivity Driving Growth Document integrity is vital for PT Ekacitta PT Ekacitta Dian Persada’s company leadersright ingredients: Dian Persada, which handles a variety of believe that speeding up systems has had asimplicity, reliability and competing deadlines and time-critical positive impact on their bottom line results, information. With the advanced Encrypting and Windows 7 has helped make thatspeed, and we’re working File System (EFS) included with Windows 7, happen. Steve Ballmer, Chief Executivehard to get it right.” users no longer need to worry about hackers Officer of Microsoft® Corporation indicated in or malware corrupting important data. The early 2009 that Windows 7 was going toSteve Ballmer, Chief Executive Officer, Advanced Backup, which can back up a local provide real value to small businesses,Microsoft Corporation PC, or the entire network at once, along with saying, “We’re putting in all the right Restore Previous Version, which ingredients: simplicity, reliability and speed, automatically returns to a previous version of and we’re working hard to get it right.” a lost document, ensures that files remain intact, so users won’t need to painstakingly Pribadi couldn’t agree more. “Overall, my recreate important data due to unexpected system runs so much faster – I’d say by at data losses. least 50% than it did with legacy software,” he says. Pribadi also points out that this “If our system goes down, our business goes speed is what will drive the company’s down; so security and reliability are crucial to business more rapidly than company leaders us,” says Pribadi. “With the encryption and had previously expected. document back up capabilities of Windows 7, we feel much safer than we did using “You know, our vision is to be an asset to this previous systems. We know our documents country, and we seek to realize that vision by are safe from intrusions and automatically providing fast, reliable and cost-competitive backed-up in case of a power loss or system services that evolve with the market,” Pribadi“If our system goes down, malfunction.” says. “With Windows 7, we can accomplish so much more, so much faster than before, thatour business goes down; Windows 7 Action Center also helps boost I’d say we can provide lasting benefits toso security and reliability productivity for Pribadi and his colleagues. By clients across Indonesia – and perhaps even consolidating all alerts, including those from farther,” he adds with a smile.are crucial to us. With the Security Center and Windows Defender, usersencryption and document no longer have to deal with competing pop- ups that often interrupt workflow. Accordingback up capabilities of to Pribadi, “Action Center is great. Before thisWindows 7, we feel much feature, I would get frequent pop-ups warning me of various security alerts, and I had tosafer than we did using take a moment to decide what I should doprevious systems. We about them. Now I can see technical issues all at once, in one location, when I have theknow our documents are time to do so.”safe from intrusions andautomatically backed-upin case of a power loss orsystem malfunction.”Reza Pribadi, IT Manager, PT Ekacitta DianPersada
  4. 4. For More Information Windows 7For more information about Microsoft Faster and more reliable: Windows 7 willproducts and services, call the Microsoft help your organization use informationSales Information Center at (800) 426- technology to gain a competitive advantage in9400. In Canada, call the Microsoft today’s new world of work. Your people will beCanada Information Centre at (877) 568- able to be more productive anyway. You will2495. Customers who are deaf or hard-of- be able to support your mobile work forcehearing can reach Microsoft text telephone with better access to shared data and(TTY/TDD) services at (800) 892-5234 in collaboration tools. And your IT staff will havethe United States or (905) 568-9641 in better tools and technologies to enhanceCanada. Outside the 50 United States and corporate IT security, data protection, andCanada, please contact your local more efficient deployment and management.Microsoft subsidiary. To access informationusing the World Wide Web, go to: For more information about Windows 7, go to:www.microsoft.com www.microsoft.com/windows/business/For more information about IgniteTechnology products and services, call+62 21 58908187 or visit the Web site at:www.ignitech.netFor more information about PT EkacittaDian Persada products and services, call+62 21 5819361 or visit the Web site at:www.ekacitta.com Software and Services  Products − Windows 7 Professional© 2009 Microsoft Corporation. All rights reserved. This casestudy is for informational purposes only. MICROSOFT MAKES NOWARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY.Microsoft® and Windows® are either registered trademarks ortrademarks of Microsoft Corporation in the United States and/orother countries. All other trademarks are property of theirrespective owners.Document published June 2009

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