Flexibase Saves Over 650 Hours Annually with Windows 7 Professional Productivity Features
Windows 7 Customer Solution Case Study Flexibase Saves Over 650 Hours Annually with Windows® 7 Productivity FeaturesOverview “One of the best features of Windows 7 is the fasterCountry or Region: UKIndustry: Flexible office space solutions start and shut-down speed. I easily save up to 20 to 30 minutes a day with these features alone.”Customer Profile Philip Stone, Operations Manager, FlexibaseFlexibase is a leading provider of servicedand virtual office space solutions for abroad range of companies located in theBirmingham region of UK. Since 2006, Flexibase has been a leading provider of serviced andBusiness Situation virtual office space in Birmingham, England. The company’s 12,000Flexibase needed to speed up everyday square foot office accommodates up to 140 workstations, allowingtasks and facilitate more flexibility toenhance productivity and continue to customers to take advantage of short-term contracts and offeringimprove its already renowned client an on-site customer service team.services and solutions.Solution With a small staff and a challenging economy, the company’s sixBy deploying Windows 7, Flexibase wasable to significantly reduce downtime, employees are under pressure to accomplish more in less time.streamline core processes and enhance Since Flexibase relies heavily on IT solutions for everything fromcustomer service and support. scheduling to virtual office set-ups, its leadership knew that faster,Benefits more efficient technologies was the key to boosting productivity and ~650 hours saved annually More mobile flexibility keeping clients happy. Better customer satisfaction By deploying the Windows® 7 Professional operating system, Flexibase was able to significantly reduce downtime, streamline core processes and continue delivering the high-quality support for which it had become known.
“We’re putting in all the Situation Windows 7 also comes with improved mobile Flexibase needed to find a way to cut down connectivity features that enable users toright ingredients: on PC-related idle time so its employees find the right networks and printers instantly.simplicity, reliability and could spend more time on productive It even allows users to control all mobility business activities. Simply booting up and settings from a single location and extend thespeed, and we’re resuming systems took several minutes at a desktop to mobile devices such as cellworking hard to get it time, and locating commonly used files and phones – a significant advantage for workers applications was time-consuming and on the go.right and to get it frustrating.ready.” Benefits Since mobile technology has become aSteve Ballmer, Chief Executive Officer, central component of most businesses, Speeding up Routine TasksMicrosoft Corporation Flexibase also wanted a faster, easier way to Using Windows 7 sFaster has resulted in set up remote systems for its clients, as well more rapid PC boot, resume and shut-down as facilitate a more user-friendly way of times, giving a much-needed boost to setting up network environments for productivity for users already pressured to employees who often took work home with accomplish more. With Windows Desktop them. Search, finding commonly used files, folders and applications is much easier. Flexibase knew it could speed up everyday tasks and enhance productivity with the right The Instant Search box helps users to find IT solution. But due to increasing economic what they’re looking for in seconds. All users pressures, it needed to find the best solution have to do is type in a search phrase and the at the most cost-efficient price. search engine will scour the entire PC, network, and even the Internet to locate the Solution right file or application. “The Instant Search is To accomplish this, Flexibase turned to just brilliant and I often wonder now how I Windows 7 Professional. Since Windows 7 is ever managed without it,” says Philip Stone, a fast, intuitive and flexible system, users Operations Manager of Flexibase. “And one of spend less time waiting for systems to the best features of Windows 7 is the faster respond and more time working on vital start and shut-down speed. I easily save up to business tasks. “I believe Windows will 20 to 30 minutes a day with these features remain at the center of people’s alone.” technological solar system,” said Steve Ballmer, Chief Executive Officer of Microsoft®, The new Aero® desktop personalization in early 2009. “We’re putting in all the right includes features like “snap,” which enables ingredients: simplicity, reliability and speed, users to place windows side-by-side for and we’re working hard to get it right and to simultaneous viewing, “shake,” which lets get it ready.” users shake background windows to make them disappear, and “peek,” which makes With Windows 7, users can access files, windows transparent so users can easily see folders, and applications in seconds. what’s on the desktop. And with the taskbar Combined with faster start-up and resume personalization, users can take advantage of times, the operating system can significantly Jump Lists to see which files and applications reduce costly downtime. they’ve used recently, simply by clicking on the taskbar icon.
“I use the taskbar “I use the taskbar personalization an awful “I love the ease of setting up new devices and lot,” says Stone. “It’s great being able to just the connectivity with my mobile phone,” sayspersonalization an awful hover over an icon to see what’s been Stone. “And the Location Aware Printing islot. It’s great being able opened. And the Aero is magnificent. Since I amazing. It sets up the default printer like a work with several documents at the same dream.”to just hover over an time, including accounting, invoicing andicon to see what’s been calendar items, this feature has made Uncovering Business Opportunity conducting everyday tasks so much easier.” Flexibase sees greater opportunities foropened. And the Aero is providing even better service to its clientsmagnificent. Since I Increasing Flexibility now that it has Windows 7. By cutting down Flexibase employees often take work home on idle time and improving productivity, thework with several with them, and the company’s clients require company’s employees can allocate more timedocuments at the same fast, easy, connections to wireless and to developing new business strategies, and network connections for ad-hoc meetings and clients benefit from having a faster, easiertime, including presentations. With legacy systems, both way of working when using Flexibaseaccounting, invoicing clients and employees often experienced facilities, so they too have more time to focus significant downtime simply locating the right on creating revenue-producing results.and calendar items, this connections or reconfiguring their systems tofeature has made adapt to new devices or settings. “Windows 7 is both reliable and user- friendly,” Stone points out. “We’ve been ableconducting everyday The intuitive mobility features of Windows 7 to save a lot of time with this new system andtasks so much easier.” help significantly alleviate these issues. The it has made a massive difference. We will Location Aware Printing feature automatically absolutely be able to offer more time andPhilip Stone, Operations Manager, Flexibase detects the default printer in any network, better support to our customers now and into saving users from having to scour through a the future.” mapped list of all the potentially available printers. Similarly, the Network Connection Wizard makes connecting to a new network environment fast and simple as it quickly detects the right network, and facilitates easy desktop connections to wireless, VPN, or cell networks. What’s more, with Mobility Center, users can simply tap a key to control mobility settings for presentations and mobile devices.