Doma Export Company Boosts Connectivity with Windows 7 Professional and Notebook PCs

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Doma Export Company Boosts Connectivity with Windows 7 Professional and Notebook PCs

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Doma Export Company Boosts Connectivity with Windows 7 Professional and Notebook PCs

  1. 1. Windows 7 Customer Solution Case Study Export Firm Boosts Connectivity with Dynamic Operating System and Notebook PCsOverview “Windows 7 Professional and the HP ProBook 5310mCountry or Region: United StatesIndustry: Shipping give us exactly what we have been looking for: speed, rugged durability, and mobile performance—you nameCustomer ProfileDoma Export Company, Inc., renowned it.”for unsurpassed customer service and William Wnekowicz, IT Manager, Doma Export Company, Inc.on-time delivery, focuses on exportingpersonal packages, commercial cargo, Doma Export Company, Inc. exports personal packages,and motor vehicles to Poland and otherEastern European countries. commercial cargo, and motor vehicles to Poland and other Eastern European countries. The company also offers door-to-Business SituationDoma needed a faster, more intuitive, door, international moving and trucking services. Known forand reliable system that would help unsurpassed customer service and consistently on-time delivery,employees get more done is less time. Doma relies on its IT partner eMazzanti Technologies to find andSolution deploy powerful technologies that help maintain this reputation.By using Windows 7 Professional and theHP ProBook 5310m, Doma improved So when eMazzanti Technologies recommended the HPperformance, enhanced productivity, and ProBook 5310m running Windows 7 Professional, Doma leadersgave employees a more reliable andmore secure system that enhances their knew they had found a powerful, efficient system that wouldability to get more done. help employees accomplish more in less time.Benefits Improved connectivity with Remote Desktop Connection Saved significant time daily with Location Aware Printing and Problem Steps Recorder Works the way you want
  2. 2. “We’re constantly on the Situation for: speed, rugged durability, and mobile Employees at Doma Export Company, Inc. performance—you name it.”go, so battery life is of noted that their current systems’ inefficient power management settings and short Benefitshuge importance to us. battery lives impeded productivity. By using the HP ProBook 5310m withThe extended HP Connecting to the right network printer in Windows 7 Professional, Doma expects to each working environment required gain the following benefits:ProBook 5310m battery multiple steps that they found tedious and time consuming, and accessing business- Increased Productivity—in the Officecombined with Windows critical documents while on the go was and on the Go7 Professional Power virtually impossible. Windows 7 Power Management uses energy-conserving features, such asManagement keeps our In addition, Doma managers wanted to adaptive display brightness, and the HP improve the way that they communicated ProBook 5310m is powered by a batterynotebooks lasting longer with overseas customers by enhancing that can last up to six hours.** Employeesthan ever.” conference calls with live video streaming— find that these features enable them to but the company lacked reliable web cams. work more efficiently and effectively William Wnekowicz, IT Manager, whether in the office or completing Doma Export Company, Inc. On top of all of that, the company recently projects remotely. launched a new enterprise resource planning (ERP) system and needed to “We’re constantly on the go, so battery life quickly train employees how to efficiently is of huge importance to us,” says use it. Wnekowicz. “The extended HP ProBook 5310m battery combined with Windows 7 Solution Professional Power Management keeps our That’s when Microsoft Gold Certified notebooks lasting longer than ever.” Partner eMazzanti Technologies suggested that Doma test the HP ProBook 5310m By using the Location Aware Printing running the Windows 7 Professional feature in Windows 7 Professional, operating system.* employees can rely on a seamless connection to the right network printer in “I can’t believe we didn’t start working with each working environment. After eMazzanti Technologies sooner,” says employees define the default printer in William Wnekowicz, IT Manager of Doma each network, the feature detects and Export Company, Inc. “It has helped us find connects to the right one automatically powerful systems like the HP ProBook each time they switch working 5310m running Windows 7 Professional— environments. and catapult our productivity.” “Location Aware Printing saves time, but it After assessing the power, performance, offers so much more than that,” Wnekowicz and overall usability of this combination, remarks. “It’s seamless to set up, works the company leaders were eager to deploy automatically, and prevents us from this system across the organization. inadvertently sending a document to the wrong printer.” Wnekowicz explains, “Windows 7 Professional and the HP ProBook 5310m For Doma, the Windows 7 Remote Desktop give us exactly what we have been looking Connection has offered vital connectivity to Works the way you want
  3. 3. “Without technology, business-related files for the company’s eMazzanti plays a crucial role in this increasingly mobile workforce. Once set up, success. “Without technology, we’d be outwe’d be out of business. employees can use the feature to access of business,” Wnekowicz says. “Thanks to documents and programs on a remote PC. eMazzanti, we now have the right system inThanks to eMazzanti, we And as Wnekowicz points out, this wouldn’t place—and ongoing support to show usnow have the right be possible without eMazzanti new ways of leveraging it.” Technologies. “eMazzanti Technologiessystem in place—and helped us use Remote Desktop Connection—and that has been the critical *As part of the solution deploymentongoing support to missing ingredient we needed to help our through the Windows 7 SMB Evidenceshow us new ways of employees work on the go.” Program, the customer received complimentary notebooks and technicalleveraging it.” Boosting Customer Satisfaction support from Microsoft and HP. The 2 megapixel integrated webcam*** William Wnekowicz, IT Manager, Doma Export Company, Inc. with Ambient Light supports live web ** Battery life will vary depending on the conferencing and video calls—and has product model, configuration, loaded given Doma a new way to improve the way applications, features, use, wireless it communicates with customers. functionality, and power management settings. The maximum capacity of the “The HP ProBook 5310m webcam enables battery will naturally decrease with time us to conduct conference calls wherein all and usage. See MobileMark07 battery parties can actually see each other,” says benchmark Wnekowicz. “It definitely enhances our www.bapco.com/products/mobilemark200 communication.” 7 for additional details. Exceeding Expectations *** Separately purchased Internet service Windows 7 Professional includes a feature required. called Problem Steps Recorder, which enables users to record their interactions with programs or applications in real time, quickly annotate the video, and easily share it with colleagues. Doma leaders point out that this new tool will help accelerate training—and give employees more time to focus on better serving their clients. “Problem Steps Recorder is amazing,” says Wnekowicz. “We can record ERP system steps, annotate it, and show it to employees. Everyone will save several hours in the next few weeks alone, thanks to this feature.” Doma indicates that the HP ProBook 5310m running Windows 7 Professional will make a lasting impact on the company’s bottom-line growth—and notes that Works the way you want
  4. 4. For More Information Windows 7For more information about Microsoft Works the way you want: Windows 7 willproducts and services, call the Microsoft help your organization use informationSales Information Center at (800) 426- technology to gain a competitive9400. In Canada, call the Microsoft advantage in today’s new world of work.Canada Information Centre at (877) 568- Your people will be able to be more2495. Customers in the United States and productive anywhere. You will be able toCanada who are deaf or hard-of-hearing support your mobile workforce with bettercan reach Microsoft text telephone access to shared data and collaboration(TTY/TDD) services at (800) 892-5234. tools. And your IT staff will have betterOutside the 50 United States and tools and technologies for enhancedCanada, please contact your local corporate IT security and data protection,Microsoft subsidiary. To access and more efficient deployment andinformation using the World Wide Web, management.go to:www.microsoft.com For more information about Windows 7, go to:For more information about eMazzanti www.microsoft.com/windows/windows-7Technologies products and services, call(866) EMAZZANTI, (201) 360-4400, orvisit the website at:www.emazzanti.netFor more information about HP productsand services, call (800) 888-9909 or visitthe website at:www.hp.com/go/notebooksFor more information about Doma ExportCompany, Inc. products and services, call(800) 229-DOMA or visit the website at:www.domaexport.com Software and Services Hardware  Windows 7 Professional  HP ProBook 5310m Partners  eMazzanti Technologies  HPThis case study is for informational purposes only.MICROSOFT MAKES NO WARRANTIES, EXPRESS ORIMPLIED, IN THIS SUMMARY.Document published September 2010 Works the way you want

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