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Ames Golf and Country Club does 30% faster computing with Windows 7 Profesional


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Ames Golf and Country Club does 30% faster computing with Windows 7 Profesional

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Ames Golf and Country Club does 30% faster computing with Windows 7 Profesional

  1. 1. Windows 7 Customer Solution Case Study High Season for Golf Club Means High-Speed Business Overview “We’re now running and comparing three differentCountry or Region: United States operating systems. The new OS wins the speedIndustry: Recreation, Retail contest with 30 percent faster computing. Windows 7Customer ProfileAmes Golf & Country Club, Ames, Iowa, is a is the golf equivalent of a hole-in-one.”private golf course formed in 1911. The Cory Strait, General Manager, Ames Golf and Country Clubfacility has 350 members, five coremanagement and up to 70 part timeemployees. It has 11 PCs and one server. Project Coordinator High season for Ames Golf & Country Club, Ames, Iowa, can mean The Atlas CorporationBusiness Situation more than finishing 18-holes in record time; it can be a rush.Dozens of part time employees needingtraining compound high golf season pace. Situated on 164 acres, with 350 members and up to 70The club test-drove Windows 7 against two employees, the championship golf course comes with all of theolder OS’s. Speed, reliability andproductivity mattered most. amenities—and all of the headaches—of a quality run, fast-paced business. Managing temporary employee training and senior staffSolutionTaking advantage of new Windows 7 workflow volume are constant challenges. Tapping the IT expertisefeatures like Action Center, Problem Steps of Heartland Technology Solutions, a Microsoft® Gold CertifiedRecorder, Taskbar Customization, and theAero desktop experience, Ames sped up Partner, the golf club is test-driving the Windows® 7 operatingworkflow and found ways to support system. In a sport where a low score is high praise, Windows 7 is attemporary staff better. the top of the leader board. Ames is discovering several featuresBenefits like Taskbar customization, Aero® desktop experience, Federated New OS 30-Percent Faster, More Reliable Search, and Problem Steps Recorder that are not only are speeding Better On-Screen Document up its “business-play” but making everyday tasks easier. Management Longer Battery Life, More Work Time New Search Fills In Gaps Faster Problem Resolution
  2. 2. Situation more efficiently we can work, the better forAmes Golf & Country Club was formed in our business.”1911. The original Club, a nine-hole golfcourse with a clubhouse and swimming pool, Solutionwas located south of Ames, Iowa. In 1971 Ames is uncovering various features in theland was purchased and a new golf course new operating system that is helping the clubbuilt at the present location, north of Ames. to manage documents more efficiently.The grand opening of the new facility in the Battery Power Managementpresent location was held on Labor Day The new power manage feature, Battery1974. The Club consists of 164 acres, Power Management, efficiently dims theincluding a well-manicured golf course, a screen when not needed to better conserveheated pool, a wading pool and two tennis power consumption. The result is longer workcourts. The pool facilities are available times on a single charge.Memorial Day through Labor Day Restore Previous VersionsThe renowned Donald Sechrest of Tulsa, Restore Previous Versions enables AGCCOklahoma, designed the 18-hole, 114-acre users to quickly restore previous versions ofcourse in 1971. The golf course boasts lush documents that have been accidentlyfairways, tees and well-manicured greens changed or deleted.irrigated and surrounded by a few small, well-positioned lakes. Also included are an ample Federated Searchpractice and teaching facility and a large This functionality enables the AGCC team topractice green. The club has four POS find any type of file whether on local drives,terminals in its pro shop, seven desktop network or the Internet. Searches are deepercomputers and four laptops as part of a WAN and more comprehensive.set up. During the peak season the five corestaff is joined by up to 70 part time Problem Steps Recorderemployees. Problem Steps Recorder allows AGCC staff to precisely capture and communicate aWhile part time employees are critical to the computer problem. It also enables staff tooperation, there is at least one unintended document fixes, create tutorials orconsequence--lost computer files. The hectic knowledge-based reference materials forpace of high season sometimes falls prey to customers.lack of computer training, job training andfollow-up. Files can be difficult to locate on Action Centerlocal or shared drives. “We often get too Action Center keeps AGCC users informedmuch help misplacing files,” muses Cory about PC status without interrupting theStrait, general manager, Ames Golf and workflow. It also provides direct links to aCountry Club. large variety of security and maintenance solutions.Another challenge is being able to haveremote access to AFCC network. Strait Aero desktop experienceneeded to solve POS ticket or payroll issues The Windows 7 Aero Snap feature allowsfrom home or while on the road. “High AGCC users side-by-side window viewing byseason means high speed,” said Strait. “The dragging windows to borders, left and right. Grab and shake the foremost screen to make
  3. 3. all other screens disappear. The Peek featureis invoked by clicking the lower right hand Longer Battery Life, More Work TimeShow Desktop rectangle. The desktop is The Ames Golf & Country Club is situated onimmediately visible to view gadgets and other 164 acres of land with a number of facilitiesdesktop icons. spread out across the entire area. Thought Strait is regularly on the move, he still needsTaskbar to be connected.”I often take my laptop withFeatures like Pinning and Jump Lists, me as I move around the club during the day.accessed conveniently from the taskbar, I’d estimate I’m getting an extra 50 percentstreamline document navigation. AGCC users more battery life with the Windows 7 Powerhave their files move readily available. Management feature. I really prefer battery- life not dictate my work life.”BenefitsNew OS 30-Percent Faster, More Reliable New Search Fills In GapsAccording to Strait, Ames is in a unique When employees leave, finding informationposition to compare old and new operating on their computers can be problematic. Sosystems. “We’re now running and comparing also can be accidently deleting importantthree different operating systems. The new documents. Windows 7 is providingOS wins the speed contest delivering 30- assistance with Federated Search andpercent faster computing. Windows 7 is the Restore Previous Version features. Saidgolf equivalent of a hole-in-one.” Strait, “We just lost an accountant and I had to fill in while we found someone else. WeFor many small businesses, the ultimate test still had bills and employees to pay.of new software—especially an operating Federated Search saved the day. I was ablesystem—is that it works. “My job isn’t to quickly locate the files I needed.computers, it’s running a golf course andcountry club. So far, Windows 7 has been “The Restore Previous Versions feature canextremely stable and reliable…just what I fix mistakes. It’s easy to talk yourself into notexpected,” noted Strait. believing you could lose a document, but when it happens you panic. Now, I don’t haveBetter On-Screen Document to worry.”ManagementTaskbar customization and Aero desktop Faster Problem Resolutionexperience features are making document Up until now, identifying and communicatingnavigation faster. Noted Strait, “I have an 18- computer problems has always beenhole private golf course, club house, pro challenge—especially for less technicallyshop, two bars, two restaurants and two savvy users. Ames is discovering a faster wayswimming pools to manage with up to 150 to get issues in front of its IT consultant andguests a day. Tools like Snap, Peek and finding the same Windows 7 feature, ProblemShake make juggling business documents Steps Recorder, can help support the trainingeasier. It’s like having an extra set of hands of new employees. According to Strait, “Tryingto get things done faster. to have non-technical staff clearly communicate a computer glitch to our IT“Jump List and Pinning features in the new consultant, HTS, can be hard. Problem StepsTaskbar are excellent. I can move between Recorder now makes it easy. In minutes wemany spreadsheets and word documents can capture and email the problem for fastermuch easier with Windows 7.” resolution.”
  4. 4. For More Information Windows 7For more information about Microsoft One recent example of how much time can be Faster and more reliable: Windows 7 will helpproducts and services, call the Microsoft wasted is when Ames management was your organization use information technologySales Information Center at (800) 426- trying to connect to a mail server. Said Chet to gain a competitive advantage in today’s9400. In Canada, call the Microsoft Hunemuller, lead engineer, Heartland new world of work. Your people will be able toCanada Information Centre at (877) 568- Technology Solutions, “Apparently, no one be more productive. You will be able to2495. Customers who are deaf or hard-of- had changed email settings. After 20- support your mobile work force with betterhearing can reach Microsoft text telephone minutes, we found an outbound box that was access to shared data and collaboration(TTY/TDD) services at (800) 892-5234 in unchecked. Problem Steps Recorder could tools. And your IT staff will have better toolsthe United States or (905) 568-9641 in have quickly captured each Microsoft Office and technologies to enhance corporate ITCanada. Outside the 50 United States and Outlook email setup screens for fast security, data protection, and more efficientCanada, please contact your local resolution by us—a five minute job instead of deployment and management.Microsoft subsidiary. To access information 30.”using the World Wide Web, go Strait continued, “Training dozens of For more information about Windows 7, go to: temporary employees on computer more information about Ames Golf & procedures is a time-sink. We see ProblemCountry Club products and services, call Steps Recorder helping us that can help515-232-8334 or visit the Web site at: speed up the training process.” Easier Status ReportsFor more information Heartland Technology Action Center provides a consolidated one-Solutions products and services, call 712- view place for Ames users to check on the744-3619 or visit the Web site at: status of security and maintenance. “ Center is a great tool for any level of computer user. Ten or more security and maintenance areas are monitored via a single window. Unobtrusive alerts get our attention when something important needs action.” Software and Services Hardware  Products  Lenovo − Microsoft Windows 7 Professional  HP − Microsoft Office® 2007 Professional − Microsoft Windows Server® 2003This case study is for informational purposes only. MICROSOFTMAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THISSUMMARY.Document published July 2009