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Osler Town Halls September 2013


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Osler Town Halls September 2013

  2. 2. OUR VISION 2 PAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S
  3. 3. 3 • Welcome • Strategic Plan Update • 2013-14 & 2014-15 Budget Update • 2013-16 Clinical Priorities Plan • Questions & Suggestions AGENDA
  5. 5. 5  Call centre enhancements & recognition  Launched “Frontline Heroes”  Patient Summit – October  Staff/physician satisfaction: results shared & action plans underway  New website and social media platform STRATEGIC PLAN – PROGRESS REPORT
  6. 6. 6  New 2013-16 Clinical Priorities Plan! STRATEGIC PLAN – PROGRESS REPORT
  7. 7. 7 Health Links  CW Health Links Secretariat established Critical Partnerships  Primary Care Planning Table established  2nd Tele-Town Hall with CW CCAC, Region of Peel, Headwaters Health Care STRATEGIC PLAN – PROGRESS REPORT
  8. 8. 8  Chief Research Officer  Ethics LTC pilot in field  New preceptor targets  National student app contest STRATEGIC PLAN – PROGRESS REPORT
  9. 9. 9 2013-14 BUDGET UPDATE 2013-14 budget tracking as expected – No service reductions – Minimal staffing changes – Full revenues not confirmed – Capital released in phases based on organizational performance – Continue on track with our ABP and Year 1 priorities
  10. 10. 10 THE YEAR AHEAD • Strategically refocus some clinical areas to support community needs • Move towards volume funding in a few areas • Reassign or close a small number of underutilized beds to invest in for new care models (i.e. outpatients services) • Additional short-term funding allows for 18-month transition • Some staffing changes expected: – Some involuntary separations – No involuntary nursing exits
  11. 11. 11 QUESTIONS ON YOUR MIND Submit online at QUESTIONS?
  12. 12. 12CONFIDENTIAL – For Discussion Purposes ONLY Paving Osler’s future towards operational leadership and community differentiation
  13. 13. 13CONFIDENTIAL – For Discussion Purposes ONLY OUR CLINICAL PRIORITIES PLANNING PROCESS Completed: • Validation of Clinical Services aspirations; Several stakeholder engagement sessions and consultations. • Drafting and validation of the Clinical Priorities Plan Current State: • Continued engagement with partners; Refinement of the Clinical Priorities Plan; Board approval: • Last week we received the go ahead from the Board on the plan • Now we will work on sharing it internally • Launch is planned for November Today
  14. 14. 14CONFIDENTIAL – For Discussion Purposes ONLY KEY ASSUMPTION Initiating a shift in the model of care within the health system to: Increase Scheduled Outpatient Activity Reduce Unscheduled/ Avoidable Emergency Visits & Inpatient Admissions
  15. 15. 15CONFIDENTIAL – For Discussion Purposes ONLY OVERARCHING THEMES A system designed to support timely access to appropriate care, across the continuum of care. Effort to prevent onset and/or exacerbation of chronic diseases, such as diabetes, COPD and CHF.
  16. 16. 16CONFIDENTIAL – For Discussion Purposes ONLY Programs • Cardiovascular * • Medicine • Mental Health and Addictions * • Musculoskeletal • Oncology * • Palliative Care • Renal / Chronic Kidney Disease • Seniors * • Women and Children * Services • Ambulatory Care • Critical Care • Diagnostic Imaging • Emergency Care • Laboratory • Pharmacy • Rehabilitation and Complex Continuing Care • Support • Surgery Practice • Academic Partnerships • Ethics • Family Medicine • Infection Prevention and Control • Interprofessional Practice • Quality • Research • Spiritual Care OSLER’S CLINICAL SERVICES PORTFOLIO * Represents previous Health System designation
  17. 17. 17CONFIDENTIAL – For Discussion Purposes ONLY THE HIGHLIGHTS... • Contemporary Vascular Program • Health Links • Specialized EGH Services • CTAS 2 Redesign/Level IV Trauma • Integrated & Virtual Mental Health & Addictions • Stroke Strategy/Neurosciences • MSK Program • Peel Memorial - Centres of Excellence • Model of Care
  18. 18. 18CONFIDENTIAL – For Discussion Purposes ONLY Fred Today: • 71-year-old male, living independently, without a family physician • Diagnosed with vascular disease, high blood pressure and depression • Suffers a stroke, is admitted to a hospital without a stroke program • Transferred to a rehab facility outside of the LHIN • Discharged without follow up • Has multiple encounters with hospital EDs and walk in clinics • Readmitted several times for mental health and vascular issues
  19. 19. 19CONFIDENTIAL – For Discussion Purposes ONLY Fred in Three Years: • Receives life saving Endovascular Aneurysm Repair • Lives independently with regular vascular health follow up using telemedicine • Regularly visits on-site psychiatric services at his Family Health Team • Visited the Urgent Care Centre for an infection • After a hip fracture is quickly admitted to the Musculoskeletal Program for surgery and rehab • Receives follow up at a Seniors outpatient clinic • Participates in the True North Project to share his experiences directly with staff
  20. 20. 20 QUESTIONS ON YOUR MIND Submit online at OTHER QUESTIONS? • What is the status of the staffing and scheduling project review? • What is the status of redevelopment at Peel? • If you could name your top two priorities for the balance of this calendar year, what would they be? • I would love to spend more time with the senior leadership at Osler. Can you help make that happen?
  21. 21. 21 THANK YOU! Please fill out the evaluation form on your chair or fill out the online evaluation through survey monkey
  22. 22. OUR VISION 22 PAT I E N T- I N S P I R E D H E A LT H C A R E W I T H O U T B O U N D A R I E S