Successfully reported this slideshow.
ExperienceEconomy<br />
Coffee Experience<br />
This is <br />Serious Business!<br />
Duizenden vs enkelen<br />B2C				   B2B<br />
Beslissingsproces<br />
Buying Center<br />
Beslissingsproces<br />Simpel			Complex<br />
Simpel vs Complex<br />
Het onbewuste<br />
Simpel vs complex<br />
Vertrouwen<br />
?<br />
Service Design<br />Service Consumers<br />Service Provider<br />
Customer Journey & Touchpoints<br />
Download<br />This is SeriousBusiness!<br />op www.silvyalblas.nl<br />
Upcoming SlideShare
Loading in …5
×

Tam Tam Talks - Silvy Alblas over Merkbeleving in een B2B en invloed van processen

1,010 views

Published on

Published in: Technology, Business
  • Be the first to comment

  • Be the first to like this

Tam Tam Talks - Silvy Alblas over Merkbeleving in een B2B en invloed van processen

  1. 1.
  2. 2.
  3. 3.
  4. 4.
  5. 5.
  6. 6.
  7. 7.
  8. 8.
  9. 9.
  10. 10.
  11. 11.
  12. 12.
  13. 13. ExperienceEconomy<br />
  14. 14. Coffee Experience<br />
  15. 15.
  16. 16.
  17. 17. This is <br />Serious Business!<br />
  18. 18. Duizenden vs enkelen<br />B2C B2B<br />
  19. 19. Beslissingsproces<br />
  20. 20. Buying Center<br />
  21. 21. Beslissingsproces<br />Simpel Complex<br />
  22. 22. Simpel vs Complex<br />
  23. 23. Het onbewuste<br />
  24. 24. Simpel vs complex<br />
  25. 25.
  26. 26. Vertrouwen<br />
  27. 27. ?<br />
  28. 28. Service Design<br />Service Consumers<br />Service Provider<br />
  29. 29. Customer Journey & Touchpoints<br />
  30. 30.
  31. 31. Download<br />This is SeriousBusiness!<br />op www.silvyalblas.nl<br />

×