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Mindfulness in the workplace: tools for supporting well-being and high performance

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In this slidepack you will find the most important information you need to start bringing mindfulness to the workplace: the science behind mindfulness, what it is, how the business case looks like and what best practices are. Enjoy mindfully :-)!!

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Mindfulness in the workplace: tools for supporting well-being and high performance

  1. 1. Mindfulness in the workplace Tools for supporting well-being and productivity Wibo Koole, director citywork Amsterdam, 29th May 2017
  2. 2. How does mindfulness keep you and your organization healthy, productive, creative?
  3. 3. It’s everywhere…
  4. 4. Why mindfulness? ›The science ›Experience it ›The business case ›Best practices
  5. 5. The science
  6. 6. Growing research… • Cognitive psychology • Organizational psychology • Management studies • Neuroscience • Medicine • Contemplative studies Research areas include:
  7. 7. Current evidence (individual) › Performance – Middle managers: higher performance ratings by supervisors – Better outcomes with patients at psycho-therapists › Relationships – Better quality of communication – Better understanding of emotions – Growth of compassion › Well-being – Lower incidence of burn-out, stress and negative moods – Higher psychological capital – Higher work engagement
  8. 8. In-company M@W training MINDFULNESS PERCEIVED STRESS ›Positive emotions up, negative down at tasks ›Intrinsic motivation up, extrinsic down
  9. 9. Current evidence (team) ›Performance – Better quality of agile start-up meeting – More effective innovation in teams ›Relationships – Enhance listening and make dialogue more client/patient-centered – Enhance perspective taking ›Well-being – Creates a more positive emotional culture
  10. 10. Agile: stand-up meetings Mindful practice • Significant effect Music listening • Small, not significant Non • No effect ›Higher perceived effectiveness of meeting ›Improved decision-making in meeting ›Improved listening
  11. 11. Mindfulness: what it is Experience, Definition, Working Mechanism
  12. 12. Sitting and breathing meditation ›10 minutes ›Sharing experiences through enquiry
  13. 13. Definition of mindfulness ›Mindfulness is paying attention to your unfolding experiences from moment to moment, non- judgementally ›Based on our natural human capacity of noticing, paying attention and being aware of that
  14. 14. SIGNALS Something is wrong…. What now? Stopping Creating distance and seeing the difference between the signal and its significance CONSCIOUS RESPONSE Staying with it. Accepting discomfort. Not letting your emotions drive you AUTOPILOT Putting extra effort into it Running It most be solved and go away! Faster heartbeat Anxiety Quick changing thinking Hurry and pressure Tension in the body Sweating, short of breath, trembling Mindfulness and the stress-system
  15. 15. SIGNALS Something is wrong…. What now? Stopping Creating distance and seeing the difference between the signal and its significance CONSCIOUS RESPONSE Staying with it. Accepting discomfort. Not letting your emotions drive you AUTOPILOT Putting extra effort into it Running It most be solved and go away! Faster heartbeat Anxiety Quick changing thinking Hurry and pressure Tension in the body Sweating, short of breath, trembling Mindfulness and the stress-system Mindful Awareness: your early warning system
  16. 16. Mindfulness enables… ›Switching between action and reflection ›Stopping the autopilot of routine and making space for a conscious response –Building more productive work habits
  17. 17. The business case
  18. 18. Impact assessment
  19. 19. › Less absence by stress › Less medical symptoms › Greater focus › Improved job roles › Enhanced brain capacity › Greater well-being + => €€€€€ - higher performance
  20. 20. The AETNA case – Better sleep – Better heart rythm – Better respiration – Lower cortisol levels – $2,000 pppy hcc – Costs overall down 7% – 77 minutes per week more productive
  21. 21. Best practices Introducing mindfulness in the organization…
  22. 22. Our clients
  23. 23. Intervention Design Needs Analysis Intervention Design Execution Impact Assessment
  24. 24. Design Principle 1: Job Demands- Resources Model Strengths use Mindfulness
  25. 25. Design Principle 2: Green Zone… AUTOPIL OT Targets; judgemental, cut-throat culture Pass the buck EGO- communi- cation GREEN ZONE High aspirations and strong performance culture Common responsibil ity WE- communi- cation PERFORMING WITH COMPASSION CULTURE OF DIALOGUE EMOTIONAL INTELLIGENCE RESILIENCE DIRECTINGATTENTION
  26. 26. Design Principle 3: Mindfulness- Based › Based on scientific evidence: at least 6 weeks of training › Good practice guidelines › Tailored to organizational needs (health, communication, teams)
  27. 27. Design Principle 4: Embedding ›Building practices by – Management support – Follow-up practices – In team practices – Human Resources – Learning & Development – Organizational climate Organizational Individual
  28. 28. Our basic programs Mindful Leadership training › 10 week program › Goals: – Mental resilience – Focus and emotional agility – Switch action – reflection – Resources for leadership › Supported by workbook and audio tracks. Mindful at Work training › 8 week program, group sessions › Goals: – Improve attention and focus. – Deal with stress – Stopping the autopilot. – Energy in balance – Effective communication. › For vitality, focus and creativity at work. › Supported by workbook and audio tracks.
  29. 29. Other MB Team Interventions › Leadership Development (modular) › Mindful Leadership for Young Professionals › Impact Evalution and Scientific Research › Presentations and TED- style talks › Introductory Workshop Mindfulness in Organizations › Team workshop Getting to Work Mindfully › Mindfulness in Teams and Organizations: change program › The Power of Attention: Leadership Program
  30. 30. The next level organization ›High engagement ›Agile ›Purpose driven ›Healthy ánd high performing ›The choice is yours…
  31. 31. Building your practice Stepping out of the threadmill
  32. 32. A Short Breathing Space 1. Sit down and observe the physical and mental experiences in the current moment, without judging, just noticing 2. Bring your attention to the breathing proces and try – in a friendly way – to stay with that 3. Expand your attention to the body as a whole › Finally: open your eyes, move on with work › Each step takes about one minute!

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