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Walk a mile in my shoes:

 the continuing journey to embed
the personalisation agenda within
       social work education
...
Personalisation and
                social work education
• MMU and Department of Health Putting
  People First
• E-learni...
Learning Matters Book
            Due Jan 2011
• History legislation and policy guidance
• Empowering practice – link to s...
Module Content

• History of social welfare      • Process of personalisation
• Definitions of social work         Whose S...
Whose Shoes?
       with students
Located half way through module
Facilitated by practitioners
Student feedback positive
E...
Whose Shoes
    Café style workshop
Missing component with students
 – different perspectives
Regional workshop
Students, ...
Change –
how do we feel?


     1 minute
 – key words only!
Successful change….



WIIFM?
WIIFY?
Need to engage people!
Background to the game


More creative approach to learning
Research into key issues
Empathy, perspectives … Whose Shoes? ...
Creative approaches…….


Manchester Metropolitan University
Leicestershire County Council
Glasgow Social Care Providers Fo...
These shoes are made for walking




        A short music video
      Inspired by Gill Phillips
£ The pound shop £….

- Thank you for coming today….
LEADERSHIP &
                                           MANAGEMENT




      THE MARKET                                   ...
Copyright © Nutshell Communications Ltd. All rights reserved.
Put
                                        back
                                        a tile




                      ...
When a block of four is
                                 When you have a part-finished
  complete, it is “safe”
          ...
How does it work?

We don’t know all the answers….
   Build trust and empathy…. relax
   Work together
   Promote understa...
Why does it work?...
   ……. relaxed
Why does it work?...
  ……. inclusive
Why does it work?....
 …. safe to debate
Why does it work?...
…listening and learning
Why does it work?....
…. addresses real issues
Why does it work?....
…. working together
Why does it work?....
…’lightbulb’ moments
Networking



Notes for facilitators

On-going support and
advice – active network
Working across
    boundaries

Local authorities
Health and care providers
Universities and colleges
Service users & carer...
Recognised as
                good practice

Whose Shoes? also featured in…..


   Community Care
   magazine
   Departmen...
Evaluation

• Research – Manchester Metropolitan
  University
• Whose Shoes? network
• Customer survey
• Feedback from wor...
Way forward
• Learning Matters book
• International Interprofessional Health & Social
  Care Conference, Manchester 6th & ...
Jswec 01 07 10 Workshop
Jswec 01 07 10 Workshop
Jswec 01 07 10 Workshop
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Jswec 01 07 10 Workshop

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Jswec 01 07 10 Workshop

  1. 1. Walk a mile in my shoes: the continuing journey to embed the personalisation agenda within social work education Ali Gardner, Gill Phillips
  2. 2. Personalisation and social work education • MMU and Department of Health Putting People First • E-learning module with S.C.I.E http://www.scie.org.uk/publications/elearning/person/index.asp • Conferences/ workshops • Book “Personalisation and Social Work” Learning Matters • Module BA, MA and PQ
  3. 3. Learning Matters Book Due Jan 2011 • History legislation and policy guidance • Empowering practice – link to social work values • The process of personal / individual budgets • Service user group – experience, data and future developments • Service user narrative • Balancing rights and risks • Preparation for practice – key roles
  4. 4. Module Content • History of social welfare • Process of personalisation • Definitions of social work Whose Shoes board game • Time line of legislation and • Self assessment, Resource policy (Bayeux Tapestry) Allocation, supporting • Putting People First (each planning and review quadrant) • Choice versus risk – Explore • Listening and learning from safeguarding issues individuals and families • Changing role of the social • Theories influencing worker personalisation agenda e.g. • Understanding the market – social model, person working with and learning centered approaches, from providers paternalism and citizenship • Brokerage and support
  5. 5. Whose Shoes? with students Located half way through module Facilitated by practitioners Student feedback positive Enjoyed different way of learning Encouraged debate Appreciated input from professionals Felt challenged, confused about own experiences on placement Felt empowered to go back to the work place
  6. 6. Whose Shoes Café style workshop Missing component with students – different perspectives Regional workshop Students, service users, carers, social workers, providers, managers and academics Venue very important Cheap event Very informal
  7. 7. Change – how do we feel? 1 minute – key words only!
  8. 8. Successful change…. WIIFM? WIIFY? Need to engage people!
  9. 9. Background to the game More creative approach to learning Research into key issues Empathy, perspectives … Whose Shoes? concept 160 real life scenarios – including Poet’s Corner
  10. 10. Creative approaches……. Manchester Metropolitan University Leicestershire County Council Glasgow Social Care Providers Forum Enable Scotland Cardiff University Newham Council……..and others!
  11. 11. These shoes are made for walking A short music video Inspired by Gill Phillips
  12. 12. £ The pound shop £…. - Thank you for coming today….
  13. 13. LEADERSHIP & MANAGEMENT THE MARKET STAFF - TO MAKE IT HAPPEN! PEOPLE WHO HAVE CHOICE & CONTROL! Copyright © Nutshell LAC (DH)(2008)1: Transforming adult social care Communications Ltd. All rights reserved.
  14. 14. Copyright © Nutshell Communications Ltd. All rights reserved.
  15. 15. Put back a tile Pick up a tile Copyright © Nutshell Communications Ltd. All rights reserved.
  16. 16. When a block of four is When you have a part-finished complete, it is “safe” block – you have to “put back” - you don’t ever put these tiles back Copyright © Nutshell Communications Ltd. All rights reserved.
  17. 17. How does it work? We don’t know all the answers…. Build trust and empathy…. relax Work together Promote understanding Harness creativity! Develop lasting solutions
  18. 18. Why does it work?... ……. relaxed
  19. 19. Why does it work?... ……. inclusive
  20. 20. Why does it work?.... …. safe to debate
  21. 21. Why does it work?... …listening and learning
  22. 22. Why does it work?.... …. addresses real issues
  23. 23. Why does it work?.... …. working together
  24. 24. Why does it work?.... …’lightbulb’ moments
  25. 25. Networking Notes for facilitators On-going support and advice – active network
  26. 26. Working across boundaries Local authorities Health and care providers Universities and colleges Service users & carers – Phoenix Support Group – Meet the Dragon’s award! People working together
  27. 27. Recognised as good practice Whose Shoes? also featured in….. Community Care magazine Department of Health ‘Communications toolkit’ www.puttingpeoplefirst.org.uk/content.asp?contentid=453
  28. 28. Evaluation • Research – Manchester Metropolitan University • Whose Shoes? network • Customer survey • Feedback from workshops – including students • Testimonials – website and DVD www.nutshellcomms.co.uk/SubPage/testimonials.aspx
  29. 29. Way forward • Learning Matters book • International Interprofessional Health & Social Care Conference, Manchester 6th & 7th July 2010 • On-going joint work and research • Case studies about Whose Shose? – including HEIs • Further regional “real life” perspectives workshops

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