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BIFM North "Counter Terrorism" Seminar

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Key Learning event at DWF Solicitors, Manchester on 11 March 2016

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BIFM North "Counter Terrorism" Seminar

  1. 1. Key Learning: Counter Terrorism Seminar Mark Whittaker BIFM North
  2. 2. 2 | 2016 Key Learning Event – Counter Terrorism Event Welcome & Thanks
  3. 3. 3 | 2016 Key Learning Event – Counter Terrorism Event Twitter Today’s event: #bifmkle @BIFM_North @DWF_Law @Whitbags @GMSGroupUK
  4. 4. 14 Categories Deadline 27 May 2016 www.bifmawards.org YOUR CHANCE TO SHOWCASE YOUR FM TALENT, IMPACT AND ACHIEVEMENTS Headline Sponsor
  5. 5. Headline sponsor > Newcomer of the Year* > Leader of the Year (new)* > Manager of the Year (new)* > Lifetime Achievement** > Team of the Year > Learning and Career Development *Free to enter/nominate **Nominations close 29 July > Innovation in Technology and Systems > New Product or Service of the Year > Brand Impact > Impact on Customer Experience > Impact on Organisational Performance (new) > Impact on Sustainability > Societal Impact > Workplace Impact ENTER BY 27 MAY www.bifmawards.org Headline Sponsor
  6. 6. Headline sponsor Headline sponsor www.bifmawards.org Headline sponsor  ‘ThinkFM: Think Productivity’, building competitive advantage debate from 2015  Attend in London, or online, to explore FM’s and workplace’s impact on organisational productivity  Case studies from leaders who have tackled productivity  Insights from leaders in productivity  How technological, societal and economic factors will impact ways of working www.thinkfm.comEarly-bird savings until 18 March 2016
  7. 7. 7 | 2016 Key Learning Event – Counter Terrorism Event Future Events
  8. 8. Today’s Event
  9. 9. 9 | 2016 Key Learning Event – Counter Terrorism Event The reality - Frédéric Boisseau
  10. 10. 10 | 2016 Key Learning Event – Counter Terrorism Event The Practice
  11. 11. 11 | 2016 Key Learning Event – Counter Terrorism Event The Practice
  12. 12. 12 | 2016 Key Learning Event – Counter Terrorism Event Counter Terrorism & FM “We have to face the reality that locations such as primary schools, shopping malls, and leisure centres are all potential targets for terrorist attack today. They should all develop and rehearse an emergency response plan just as they do with fire drills.” Chris Phillips • What is the potential threat? • How do we manage the threat?
  13. 13. 13 | 2016 Key Learning Event – Counter Terrorism Event Introduction to today’s speakers
  14. 14. Trusted to protect you, your business and your future. Managing the Motivation of a Guard Force
  15. 15. The Terror Threat Trusted to protect you, your business and your future The bomb attacks in London in July 2005 demonstrated that the threat from terrorism is real and serious. Although actual attacks have so far been infrequent , it is possible that you may find yourself or your organisation caught up in a terrorist incident. There are three strong business cases for why businesses should plan to deter, or at least minimise, the impact of this threat :
  16. 16. The Terror Threat : Three reasons to be prepared Trusted to protect you, your business and your future • Legal Obligations • Business Continuity • Loss of Reputation
  17. 17. The Terror Threat : The Risk Management Cycle Trusted to protect you, your business and your future 1. Identify the threats. 2. Establish what you want to protect and your vulnerabilities. 3. Identify measures to reduce risk (security improvements / plans). Review your security measures and rehearse / review your security plans.
  18. 18. The Terror Threat : Manned Guarding Trusted to protect you, your business and your future Security Officers provide a highly effective first line of defence against the terror threat across multiple industries including the critical national infrastructure. Security officers can undertake various tasks from physical guard duties, perimeter patrols, CCTV monitoring, searching, operating X-ray equipment etc. The tasks carried out by security officers are undertaken with the knowledge that the threat of a terrorist attack or of espionage is persistent and potentially imminent. The environment in which guard forces operate is typically one where the probability of a threat occurrence is low but the failure to detect a threat can have potentially catastrophic consequences.
  19. 19. The Terror Threat : Characteristics of low motivation Trusted to protect you, your business and your future • Increased staff turnover • Reduced productivity and task effectiveness • Negative workforce perceptions about organisational practice • Increased number of security officers exhibiting low morale and enthusiasm for the job • Communication issues • Evidence of ineffective team-working behaviours • Increased reactive training costs • Poor punctuality and frequent absenteeism
  20. 20. The Terror Threat : How can you motivate a guard force? Trusted to protect you, your business and your future • Positive feedback and recognition of good work • High standard of working conditions and welfare • Incentives • Understanding of needs • Evidence of a positive impact from work undertaken • Treating all members of the workforce fairly
  21. 21. The Terror Threat : Characteristics of high motivation Trusted to protect you, your business and your future • High security performance • Workforce is proactive and continuously seeks improvements • Good punctuality and low absenteeism • Good staff turnover rates • Organisational processes are run well • Good internal communication • Positive security culture throughout the organisation
  22. 22. The Terror Threat : A highly motivated guard force Trusted to protect you, your business and your future By keeping the motivation levels of the guard force to a high level the organisation provides an effective deterrent against the terror threat. • People are greeted as they enter premises and checked to ensure they have the adequate permissions to be on site. • Searches are undertaken thoroughly and in a professional manner, mitigating the risk of weapons or explosives coming onto a site. • Vigilance and observation during patrols and routine duties is high, so any persons who may be undertaking hostile reconnaissance can be identified and challenged.
  23. 23. Any Questions?

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