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TQR2013-Learning about everyday and future ICT practices: with or without online diaries?

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Presentation about on and offline diaries, TQR2013 conference, January 18-19 Fort Lauderdale Florida

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TQR2013-Learning about everyday and future ICT practices: with or without online diaries?

  1. 1. Learning abouteveryday and futureICT practices:with or withoutonline diaries? Dr. Wendy Van den Broeck Dr. An Jacobs Bram Lievens
  2. 2. Overview Introduction: iMinds-SMIT Commissioned diaries as a research tool SMIT choices Research cases Lessons learned from comparison
  3. 3. Commissioned diaries as research tool  Literature:  Direct reporting of hard to remember data leads to more exhaustive and accurate data  Data that is not directly observable (time/context)  Open format or more structured  Part of tradition of auto-collecting methods (audio, visual)
  4. 4. Cases to be compared 3D-TV 2.0.
  5. 5. Variation in the cases •Target population • Online <-> offline <-> combination • New technology or existing practices and experiences • Format diary: event based, time based or combination •Amount and character of questions
  6. 6. 3D-TV 2.0. • 18 households – 40 participants •Event based logging of 3D sessions (video content & gaming) + evaluation of 3D experience (scale and open questions) •2x diary week: TV and gaming behavior: choice online or offline
  7. 7. IM3 (Interactive Mobile Medicalmonitoring)  12 people with chronic heart failure  Offline diary and auto-collection of pictures  Intake and follow up interview  4 weeks total, 2 weeks diary  Open ended & closed questions 12
  8. 8. Video Q-sac  Usage of video-material on different screens in the home  40 households/100 respondents  Profile questionnaire and picture inventory of multimedia  Online or offline diary and follow up interview  2 years total, 1 week diary  Open ended and closed questions 13
  9. 9. 14
  10. 10. Tiro ICT in the life of young people Panel study 34 participants aged 12-18 10 months Online diary sent by mail or MSN – weekly reflection on their ICT usage 16
  11. 11. Lessons learned from comparison (Johnson &Blytheway, 2001)1. Representation: to what extent did it put potential participants off?2. Difficulties: were some participants unable to complete the diary due to impairments or limited skills?3. Quality of data: how consistent, adequate and accurate was the diary as a method to record daily events and actions?4. Influencing behavior: did keeping a diary influence behavior?5. Online or offline6. Ethical considerations: did the completion of the diary cause some undue distress, anxiety or inconvenience? 17
  12. 12. Representation:burden of the auto-collective method  No difference in experienced burden offline <->online (exception: double entries)  Limited amount of clear questions (example answers)  Type of information? Written down (structured) or called in (experiences)  Video-Q sac: confronting media behavior  3D-TV: 3D as ‘event’  TIRO: reporting on repetitive behavior 18
  13. 13. Difficulties with filling in the diaries:impairment and skill Online: tablet/computer access and skill Camera: instructions Elderly: writing culture versus visual,physical impairment Ehealth projects: stress factor 19
  14. 14. Quality of the data: consistency, adequacy, accuracy Quantitative information: logging Diary: qualitative data; representations Open ended questions depends on willingness ofrespondent Importance of opening question: average day? Necessity of follow up interview 20
  15. 15. Influencing behavior  Social desirability bias  Future behavior: e.g. Watch less tv  Higher usage pattern in order to be ‘good user/participant’  Ehealth research and compliance to social standard of ‘good patient’ 21
  16. 16. Ethical considerations: stress, anxiety and inconvenience Open research role – inform when recruiting - trust Informed consent Stressful life events and data collection: e.g. IM3 22
  17. 17. Online or offline Participants:  Preference for offline  Nice lay-out/object as incentive  Provides opportunity for additional remarks more easily  Easy to take: size matters  Time - availability  Dependent upon normal everyday ICT use (online already – switching between devices?) Researchers:  Number of participants influences choice  Online: data is already digital  Offline: additional comments – easy to take to interview  Alternatives: call-in, video reporting, … 23
  18. 18. Q&A Thank you! Contact information: http://smit.vub.ac.be wendy.van.den.broeck@vub.ac.be an.jacobs@vub.ac.be Bram.lievens@vub.ac.be 24

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