Wellingtone PMO Academy - Your Personalised PMO Journey - Emma-Ruth Arnaz-Pemberton & Marisa Silva FuturePMO 2019

Wellingtone
WellingtoneWellingtone
#FuturePMO
Your Personalised PMO Journey
Emma-Ruth Arnaz-Pemberton
Marisa Silva
#FuturePMO
Intro…
Introductions
Trends Impacting PM(O)
Human Learning Systems
The Wellingtone PMO Academy
#FuturePMO
Trends impacting
PM(O)
Our VUCA world
Megatrends
Project Management Trends
#FuturePMO
The world has become complex
Coffee in 1996 Coffee in 2019 Source: adapted from Truth Facts
4
#FuturePMO
It’s a VUCA world out
5
#FuturePMO
Get comfortable
with being uncomfortable
Volatility
Uncertainty
Complexity
Ambiguity
Agility
Foresight
Systems Thinking
Sense-making
6
#FuturePMO
7
#FuturePMO
Source: SlideShare
8
#FuturePMO
9
#FuturePMO
Who’s afraid of Artificial Intelligence?
AI may replace the following tasks:
• Analysing large quantities of data
• Scenario planning
• Repetitive tasks
• Lessons learned and reporting
• Communication purposes
• Failure detection
• Risk identification
• Business analysis
Source: IPMA Blog
10
#FuturePMO
Technology is making us anti-social
11
#FuturePMO
Technology is making us anti-social
12
#FuturePMO
DIGITAL
TRANSFORMATION?
NOT ENOUGH.
13
#FuturePMO
What’s the big
deal with data?
Brightline Initiative at TedTalks 2019 “Bigger than Us”14
#FuturePMO
15
#FuturePMO
Are you paying
attention? 16
#FuturePMO
The McDonaldization of
Project Management
Efficiency
Control
Calculability
Predictability
17
#FuturePMO
Best-fit practices > Best
practices
18
#FuturePMO
From projects to products?
Chief Project Officer?
19
Everyone is a project manager
now?
#FuturePMO
'The illiterate of the 21st
century will not be those
who cannot read and write,
but those who cannot
learn, unlearn, and
relearn.
Alvin Toffler
#FuturePMO
What do you think about when you
think about the future of
PMO learning?
Go to www.menti.com
21
#FuturePMO
Human Learning
Systems
Learning Deficits
Ebbinghaus Forgetting Curve
#FuturePMO
Learning Systems: Styles
Visual (spatial):You prefer using pictures, images, and spatial understanding
Aural (auditory-musical): You prefer using sound and music
Verbal (linguistic): You prefer using words, both in speech and writing
Physical (kinesthetic): You prefer using your body, hands and sense of touch
Logical (mathematical): You prefer using logic, reasoning and systems
Social (interpersonal): You prefer to learn in groups or with other people
Solitary (intrapersonal): You prefer to work alone and use self-study
#FuturePMO
Learning Systems: Approaches & Deficits
Virtual Learning
Good for those wanting to
learn at their own pace
Finding motivation can be
hard for some learners
Assessment Based
Teaches how to revise and
encourages time management
Lack of practical focus when
returning to work
Presentation Based
Ability to demonstrate and
view lots of information
Can lead to a lack of
interactivity
Exercise Based
Based around practice in a
contained environment
Can be difficult to assimilate
learning to real life
#FuturePMO
Learning Systems: Forgetting
Add a footer
#FuturePMO
The Wellingtone PMO
Academy
Filling the gaps
#PushingBoundaries
#FuturePMO
Learning Systems: Project Based Learning
Accountability
Real Practice
Tangible Benefit
Peer to Peer
Mentoring
Critical Thinking
Reflective Practice
Public
#FuturePMO
PMO Leader Course
Critical
Thinkin
g
Reflectiv
e
Practice
Project
Based
Learni
ng
#FuturePMO
PMO Academy
PMO
Explorer
PMO
Practitioner
PMO Leader
Advanced
Planning &
Resourcing
with MS Project
Making
Impactful
Presentations
Advanced
Data
Analytics
with MS Power BI
PMO Value
Ring
Certified
Practitioner
#FuturePMO
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Wellingtone PMO Academy - Your Personalised PMO Journey - Emma-Ruth Arnaz-Pemberton & Marisa Silva FuturePMO 2019

Editor's Notes

  1. In fact, the world has become quite complex and this adds to be the level of uncertainty we face. See, for instance, coffee. No longer is sufficient to just say black coffee or coffee with cream. We are offered a variety of choice and while this is good for the consumer it also adds complexity for us, project managers.
  2. Volatile, uncertain, complex, ambiguous Getting comfortable with the uncomfortable
  3. The world won’t change for you but you can learn to get comfortable with being uncomfortable. In this session, I’m going to show you different tools that you can use to respond to the different elements of VUCA. Volatility, the unstability, can be responded to with Agility. Uncertainty, the lack of certainty, can be addressed with Foresight. Complexity, the multiple interactions between parts, can be adressed by Systems Thinking and, finally, Ambiguity, the lack of clarity, can be addressed by Sense-making. Let’s explore further each of these concepts.
  4. Tv show, channel 4 (UK)
  5. Opportunity or threat? PMO tasks but not the PMO role. Elevate the profile of PMOs I prefer artifical intelligence to human stupidity
  6. Hands up if you have a project that is about digital transformation.
  7. New oil Machines don’t make decisions, people do. Wisdom of the crowds Irrational behaviour: afraid of getting on a plane vs afraid of driving (false sense of control)
  8. There are some great examples out there of companies which are already making sense of data from their customers, using analytics to identify patterns, preferences, and establishing real connections with users and clients. Check the example of Spotify and how they used data science for recent marketing campaigns.
  9. Therefore, I have a question for you: are you paying attention or are you really paying attention?
  10. Commodity
  11. Something else to consider to cope with complexity in projects is that best-fit practices work better than best practices. Please don’t crucify me yet! I’m simply saying that Project Management is contextual thus you should keep your options open and don’t simply blindly follow the textbooks. No PRINCE2, no PMI, no AGILE – try all of them instead! Do some bricolage, combining and re-assembling methodologies as Lego pieces. Go for whatever works (as long as ethical and within the law, of course!). This view is also visible in the Cynefin Framework, developed by Snowden, which stresses that sometimes best practices are simply not enough. Sometimes you need to apply emergent practices or even create new practices if your project is being developed in the edge of chaos. Don’t settle for good enough.
  12. Learning styles that we all have an element of but a leaning towards one preferred
  13. The way that trainers accommodate the learning styles YouTube phenomenon
  14. This curve shows how information is lost over time when there is no attempt to retain it
  15. Students work on a project over an extended period of time – from a week up to a semester – that engages them in solving a real-world problem or answering a complex question. They demonstrate their knowledge and skills by developing a public product or presentation for a real audience.