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Wellingtone PMO Academy - Your Personalised PMO Journey - Emma-Ruth Arnaz-Pemberton & Marisa Silva FuturePMO 2019

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Wellingtone PMO Academy - Your Personalised PMO Journey - Emma-Ruth Arnaz-Pemberton & Marisa Silva FuturePMO 2019

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This workshop was delivered two Senior PMO Specialists. They allowed delegates to explore the PMO world through the context of VUCA, the way that this context impacts how we learn PMO, and what you can do about it.

Emma and Marisa presented at FuturePMO 2019 which is a 1 day PMO conference hosted by Wellingtone. www.FuturePMO.com

This workshop was delivered two Senior PMO Specialists. They allowed delegates to explore the PMO world through the context of VUCA, the way that this context impacts how we learn PMO, and what you can do about it.

Emma and Marisa presented at FuturePMO 2019 which is a 1 day PMO conference hosted by Wellingtone. www.FuturePMO.com

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Wellingtone PMO Academy - Your Personalised PMO Journey - Emma-Ruth Arnaz-Pemberton & Marisa Silva FuturePMO 2019

  1. 1. #FuturePMO Your Personalised PMO Journey Emma-Ruth Arnaz-Pemberton Marisa Silva
  2. 2. #FuturePMO Intro… Introductions Trends Impacting PM(O) Human Learning Systems The Wellingtone PMO Academy
  3. 3. #FuturePMO Trends impacting PM(O) Our VUCA world Megatrends Project Management Trends
  4. 4. #FuturePMO The world has become complex Coffee in 1996 Coffee in 2019 Source: adapted from Truth Facts 4
  5. 5. #FuturePMO It’s a VUCA world out 5
  6. 6. #FuturePMO Get comfortable with being uncomfortable Volatility Uncertainty Complexity Ambiguity Agility Foresight Systems Thinking Sense-making 6
  7. 7. #FuturePMO 7
  8. 8. #FuturePMO Source: SlideShare 8
  9. 9. #FuturePMO 9
  10. 10. #FuturePMO Who’s afraid of Artificial Intelligence? AI may replace the following tasks: • Analysing large quantities of data • Scenario planning • Repetitive tasks • Lessons learned and reporting • Communication purposes • Failure detection • Risk identification • Business analysis Source: IPMA Blog 10
  11. 11. #FuturePMO Technology is making us anti-social 11
  12. 12. #FuturePMO Technology is making us anti-social 12
  13. 13. #FuturePMO DIGITAL TRANSFORMATION? NOT ENOUGH. 13
  14. 14. #FuturePMO What’s the big deal with data? Brightline Initiative at TedTalks 2019 “Bigger than Us”14
  15. 15. #FuturePMO 15
  16. 16. #FuturePMO Are you paying attention? 16
  17. 17. #FuturePMO The McDonaldization of Project Management Efficiency Control Calculability Predictability 17
  18. 18. #FuturePMO Best-fit practices > Best practices 18
  19. 19. #FuturePMO From projects to products? Chief Project Officer? 19 Everyone is a project manager now?
  20. 20. #FuturePMO 'The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. Alvin Toffler
  21. 21. #FuturePMO What do you think about when you think about the future of PMO learning? Go to www.menti.com 21
  22. 22. #FuturePMO Human Learning Systems Learning Deficits Ebbinghaus Forgetting Curve
  23. 23. #FuturePMO Learning Systems: Styles Visual (spatial):You prefer using pictures, images, and spatial understanding Aural (auditory-musical): You prefer using sound and music Verbal (linguistic): You prefer using words, both in speech and writing Physical (kinesthetic): You prefer using your body, hands and sense of touch Logical (mathematical): You prefer using logic, reasoning and systems Social (interpersonal): You prefer to learn in groups or with other people Solitary (intrapersonal): You prefer to work alone and use self-study
  24. 24. #FuturePMO Learning Systems: Approaches & Deficits Virtual Learning Good for those wanting to learn at their own pace Finding motivation can be hard for some learners Assessment Based Teaches how to revise and encourages time management Lack of practical focus when returning to work Presentation Based Ability to demonstrate and view lots of information Can lead to a lack of interactivity Exercise Based Based around practice in a contained environment Can be difficult to assimilate learning to real life
  25. 25. #FuturePMO Learning Systems: Forgetting Add a footer
  26. 26. #FuturePMO The Wellingtone PMO Academy Filling the gaps #PushingBoundaries
  27. 27. #FuturePMO Learning Systems: Project Based Learning Accountability Real Practice Tangible Benefit Peer to Peer Mentoring Critical Thinking Reflective Practice Public
  28. 28. #FuturePMO PMO Leader Course Critical Thinkin g Reflectiv e Practice Project Based Learni ng
  29. 29. #FuturePMO PMO Academy PMO Explorer PMO Practitioner PMO Leader Advanced Planning & Resourcing with MS Project Making Impactful Presentations Advanced Data Analytics with MS Power BI PMO Value Ring Certified Practitioner
  30. 30. #FuturePMO

Editor's Notes

  • In fact, the world has become quite complex and this adds to be the level of uncertainty we face. See, for instance, coffee. No longer is sufficient to just say black coffee or coffee with cream. We are offered a variety of choice and while this is good for the consumer it also adds complexity for us, project managers.
  • Volatile, uncertain, complex, ambiguous
    Getting comfortable with the uncomfortable
  • The world won’t change for you but you can learn to get comfortable with being uncomfortable. In this session, I’m going to show you different tools that you can use to respond to the different elements of VUCA. Volatility, the unstability, can be responded to with Agility. Uncertainty, the lack of certainty, can be addressed with Foresight. Complexity, the multiple interactions between parts, can be adressed by Systems Thinking and, finally, Ambiguity, the lack of clarity, can be addressed by Sense-making. Let’s explore further each of these concepts.
  • Tv show, channel 4 (UK)
  • Opportunity or threat?
    PMO tasks but not the PMO role. Elevate the profile of PMOs

    I prefer artifical intelligence to human stupidity
  • Hands up if you have a project that is about digital transformation.
  • New oil
    Machines don’t make decisions, people do.
    Wisdom of the crowds

    Irrational behaviour: afraid of getting on a plane vs afraid of driving (false sense of control)
  • There are some great examples out there of companies which are already making sense of data from their customers, using analytics to identify patterns, preferences, and establishing real connections with users and clients. Check the example of Spotify and how they used data science for recent marketing campaigns.
  • Therefore, I have a question for you: are you paying attention or are you really paying attention?
  • Commodity
  • Something else to consider to cope with complexity in projects is that best-fit practices work better than best practices. Please don’t crucify me yet! I’m simply saying that Project Management is contextual thus you should keep your options open and don’t simply blindly follow the textbooks. No PRINCE2, no PMI, no AGILE – try all of them instead! Do some bricolage, combining and re-assembling methodologies as Lego pieces. Go for whatever works (as long as ethical and within the law, of course!).

    This view is also visible in the Cynefin Framework, developed by Snowden, which stresses that sometimes best practices are simply not enough. Sometimes you need to apply emergent practices or even create new practices if your project is being developed in the edge of chaos. Don’t settle for good enough.
  • Learning styles that we all have an element of but a leaning towards one preferred
  • The way that trainers accommodate the learning styles
    YouTube phenomenon
  • This curve shows how information is lost over time when there is no attempt to retain it
  • Students work on a project over an extended period of time – from a week up to a semester – that engages them in solving a real-world problem or answering a complex question.
    They demonstrate their knowledge and skills by developing a public product or presentation for a real audience.
  • ×