Types of Information System in Organization - IT Project Management

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Information system is a combination of people, equipment, database and application programs, machine procedures which are organized in such a way that it enables the control over a function or process in an organization. 

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Types of Information System in Organization - IT Project Management

  1. 1. Welingkar’s Distance Learning Division I.T. for Management CHAPTER-4 Types of information in an organization We Learn – A Continuous Learning Forum
  2. 2. Welingkar’s Distance Learning Division Types of information in an organization Information Systems Information system is a combination of people, equipment (such as computers) database & application programs, machine procedures which are organized in such away which enables the conduct and control over a function or a process in an organization Types of Information system Based on hierarchical level which it serves Strategic planning Management control system Operational Control System ...Cont. We Learn – A Continuous Learning Forum
  3. 3. Welingkar’s Distance Learning Division Types of information in an organization Types of Information system Based on Boundary or breadth of coverage of system Functional system Cross functional System Enterprise System Extra organized System Based on Type of work that they support Transaction processing Office automation Decision Support System Executive Support System Knowledge Management Business intelligence System System ...Cont. We Learn – A Continuous Learning Forum
  4. 4. Welingkar’s Distance Learning Division Types of information in an organization Types of Information system Based on e business models B2 B B2C C2C B2E E2E We Learn – A Continuous Learning Forum
  5. 5. Welingkar’s Distance Learning Division Types of information in an organization Based on hierarchical level • Operational-level - Elementary activities and routine transactions - Data current and accurate • Knowledge-level - Support knowledge and data workers - Integrate new knowledge into the business - Office automation We Learn – A Continuous Learning Forum
  6. 6. Welingkar’s Distance Learning Division Types of information in an organization Based on boundary or breadth Functional system. systems such as general ledger system, cashier system, invoicing system ,inventory system are the examples which support a specific functions in an organization Enterprise wide system ERP is an example of enterprise wide system. This system attempts to integrate all vertical with all across functions Extra organization Systems is a system which goes beyond organizations boundary ex We Learn – A Continuous Learning Forum
  7. 7. Welingkar’s Distance Learning Division Based on Nature of work done Transaction Processing Systems We Learn – A Continuous Learning Forum Operational-level Systems Order tracking Machine control Securities trading Payroll Compensation Order processing Plant scheduling Cash management Accounts payable Training and development Material movement and control Account receivable Employee records Sales and Marketing Manufacturing Finance Accounting Human Resources
  8. 8. Welingkar’s Distance Learning Division Based on Nature of work done Knowledge Work Systems Systems that aid the creation and integration of new knowledge into an organisation We Learn – A Continuous Learning Forum Knowledge-level Systems Engineering workstations Graphics workstations Managerial workstations
  9. 9. Welingkar’s Distance Learning Division Based on Nature of work done Office Automation Systems Systems that are designed to increase the productivity of data workers We Learn – A Continuous Learning Forum Knowledge-level Systems Word processing Document imaging Email / electronic calendars
  10. 10. Welingkar’s Distance Learning Division Based on Nature of work done Decision-support Systems Systems that combine data, models and analysis tools for non-routine decision-making We Learn – A Continuous Learning Forum Management-level Systems Sales region analysis Production scheduling Cost analysis Pricing / profitability analysis Contract cost analysis Sales and Marketing Manufacturing Finance Accounting Human Resource
  11. 11. Welingkar’s Distance Learning Division Interrelationships • TPS major producer of data • External data also required for MIS, DSS and ESS • Typical loose coupling of Systems • ‘Digital firms’ have tighter integration We Learn – A Continuous Learning Forum ESS DSSMIS TPS KWS OAS
  12. 12. Welingkar’s Distance Learning Division Based on Nature of work done EXECUTIVE INFORMATION SYSTEMS (EIS) STRATEGIC INFORMATION SYSTEM DESIGNED FOR UNSTRUCTURED DECISION MAKING THROUGH ADVANCED GRAPHICS AND COMMUNICATIONS ...Cont. We Learn – A Continuous Learning Forum
  13. 13. Welingkar’s Distance Learning Division Based on Nature of work done EXECUTIVE INFORMATION SYSTEMS (EIS) • DRILL DOWN: ability to move from summary to lower levels of detail • Designed for specific needs of CEO • Extensive support staff • Executive has 24 hour per day ability to examine, control progress throughout organization ...Cont We Learn – A Continuous Learning Forum
  14. 14. Welingkar’s Distance Learning Division Based on Nature of work done Expert Systems • Hardware and software that stores knowledge and makes inferences, similar to a human expert • Used in many business applications • They are computer programs that allow user to benefit from expert knowledge & information • The system will consists of database & rules about what to do, how to implement under certain circumstances We Learn – A Continuous Learning Forum
  15. 15. Welingkar’s Distance Learning Division Based on Nature of work done Artificial Intelligence • Artificial intelligence (AI):the ability of computers to mimic or duplicate the functions of the human brain • Artificial intelligence systems: people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that demonstrate the characteristics of intelligence We Learn – A Continuous Learning Forum
  16. 16. Welingkar’s Distance Learning Division Based on Nature of work done Business Intelligence Systems Business intelligence System is new &emerging subject in MIS. Proponents of BI state that the organizations are sitting on a “Gold mine” of information waiting to be analyzed to yield tremendous benefits for the organization The real Gold is the information which indicates specific patterns in the data which can be used for deciding new policies or the information which showing lost opportunities in past, which can be exploited in future Cont... We Learn – A Continuous Learning Forum
  17. 17. Welingkar’s Distance Learning Division Based on Nature of work done Business Intelligence Systems BI systems are therefore systems which analyze a large historical set of data & information stored in what is called Data mart & data ware house BI requires the creation of a data warehouse which is subject based collection of historical data Data mining is a process used to digging into the data& discovering patterns & insights OLTP tools allow viewing of transaction data on various dimensions such as for instance, product, period& sales person We Learn – A Continuous Learning Forum
  18. 18. Welingkar’s Distance Learning Division Based on Nature of work done Business Intelligence Systems The Multi dimensional tools allows Rolling up or down on any dimension Viewing reports based on any two dimensions Taking a subset such as only one product or 1 region For analysis These operations are usually known as Slice (Select a certain subset of Data) Dice (Turn to any specific dimensions) Rollup & drilldown operations We Learn – A Continuous Learning Forum
  19. 19. Welingkar’s Distance Learning Division Types of information Systems in organization End of Chapter 4 We Learn – A Continuous Learning Forum

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