Elements of Organizational Behaviour

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In this presentation, we will discuss about various elements of organizational behavior, like, perception, communication, motivation, coercion, emulation etc.
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Elements of Organizational Behaviour

  1. 1. FUNCTIONAL ADMINISTRATIONChapter 29 – Elements of Organizational Behaviour
  2. 2. Chapter 29 Organizational BehaviourIt is one of the very important factors of anorganization concerned with the biological andpersonal qualities of human beingsIt greatly facilitates a better understanding of self inrelation to othersIt is primarily concerned with understanding,prediction and control of human behaviour at workIt helps people to know and understand thebehavioural emotions, perceptions and attitudes ofcolleagues and associates in an organization
  3. 3. Chapter 29 An outline of Elements Organizational BehaviourPerception : It refers to awareness of objects,qualities or events that register in our mind. It is anexperience of the world Halo Type : A tendency to evaluate several specific traits on the basis of one trait valued immensely by us. A punctual employee may be seen as an efficient employee Cont…………
  4. 4. Chapter 29Stereo Type : Judgements made aboutpeople on the basis of their ethics,affiliation or profession or any form ofgroupingsProjection : It means relieving one’s feelingguilt or failure by projecting blame on tosome one else Cont…………
  5. 5. Chapter 29Pygmalian Effect : A tendency of peopleappearing to do what they believed they wereexpected to do by others. It is self-fulfillingbecause the expectations of others havetremendous power to elicit the desired behaviour Communication : It means getting across aninstruction to a person or a group of people Cont…………
  6. 6. Chapter 29 Upward communication : A communication from lower level to higher level Downward communication : A communication from higher level to lower level Horizontal communication : Communication between equals and peers, research reports and in house newsletters, grape vine and social occasions etcPersonality : It is an aspect of human behaviour how anindividual influences others through his external appearance. Itfurther signifies the role which that individual displays to thepublic Cont…………
  7. 7. Chapter 29Motivation : It is the process of inspiring andstimulation people towards action for theaccomplishment of desired goals. It is an inner-statethat energizes, activities or moves and directsbehaviour of people towards goalPersuasion : It means a convincing and urging by theuse of some inducement in-order to evoke thedesired response. It involves sometimes pressureand also affection, definitely more than a meresuggestion Cont…………
  8. 8. Chapter 29Coercion : It involves force and pressure sometimeseven physical pressure. Some of the tools such asjob security, performance linked increment etc areinstrumental in applying coersionEmulation : It is the process of influencing the peopleby exposing to certain behavioural patterns practicedby some kind of people.Suggestion : It is a method of influencing behaviourof an individual or group by presenting an idea or bysharing some thought. In some cases it also involvesadvocating a particular course of action Cont…………
  9. 9. Chapter 29Group Dynamics : It is an aspect of organizationalbehaviour wherein people interact face to face ingroups in a synergetic manner with their capacities,thoughts and actions towards achieving the tasks andtargetsLeadership : It is an aspect of organizationalbehaviour, the ability to influence and direct a grouptowards the achievement of goals. It is the process ofachieving group activities towards theaccomplishment of goals in a given situationConflict : A manifestation of serious difference onaccount of disagreement with others Cont…………
  10. 10. Chapter 29Attitude : It is a characteristic way of an individualresponding consistently in a favourable orunfavourable manner to objects, people andenvironment. It reflects how an individual feels aboutsomethingJob satisfaction : A feeling of contendedness uponthe fulfillment of certain desires and expectationsenjoyed by an employee in the exercise of his dutiesholding a position of whatever cadreThe component of remuneration has got a verylimited role in job satisfaction Cont…………
  11. 11. Chapter 29Cohesiveness : It refers to the closeness, intimacyamong group members in an organization. Highlycohesive groups are potentially better performersthan non-cohesive groupsDetermination : It is a passionate feeling of firmnesstowards a purpose or goalTeam work : It is an activity and ability of a groupindividuals happened to work at a common workplace for the purpose of achieving results throughcollective and effective effort Cont…………
  12. 12. Chapter 29Persistence : It is an aspect of organizationalbehaviour involving continuous and constant effortsand attempts firmly and obstinately in an opinion ortowards a course of actionCo-operation : It is basically a motto and a tendencyof a person to stretch himself / herself for the purposeof assisting or helping to another person or set ofpersons, generally towards a common goalTransactional Analysis : It provides an optimistictheory of behaviour. It has its basic objective to helpindividuals understand the ‘moods and modes’ ofbehaviour of self as well as those others in a betterposition
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