Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Managing Travel and Ticket Booking

2,411 views

Published on

The series of slides are on Managing Travel and Ticket Booking. Essential Factors to be taken into account in Ticket Booking, Factors to be considered while empanelling a Travel Agent, and Important points to be remembered while planning a travel abroad are some of the topics discussed. The presentation is by Welingkar’s Distance Learning Division.

For more such innovative content on management studies, join WeSchool PGDM-DLP Program: http://bit.ly/SldShrFunctMgmt
Join us on Facebook: http://www.facebook.com/welearnindia
Follow us on Twitter: https://twitter.com/WeLearnIndia
Read our latest blog at: http://welearnindia.wordpress.com
Subscribe to our Slideshare Channel: http://www.slideshare.net/welingkarDLP

Published in: Education, Travel
  • Be the first to comment

Managing Travel and Ticket Booking

  1. 1. Welingkar’s Distance Learning Division CHAPTER-20 Managing Travel and Ticket Booking We Learn – A Continuous Learning Forum
  2. 2. Welingkar’s Distance Learning Division Essential Factors to be taken into account in Ticket Booking • Travel sector, place to place or point to point • Mode of travel, air, train or road • Entitlement of the official whether it is economy or business class, in case of travel by air • Entitlement of the official, say it is First Class, A.C etc in case of travel by Rail • Food preferences, vegetarian, or non-vegetarian • Entitlement to fréquent traveller concessions etc. Cont… We Learn – A Continuous Learning Forum
  3. 3. Welingkar’s Distance Learning Division • Up-date of special travel packages, if any • Comparative knowledge of information of international timings of different countries at a reference point of the native country • Booking accuracy of details pertaining to date, time and class of travel to and fro • Knowledge –f country-wise currency and foreign exchange rates • Awareness of cancellation and postponement procedures of tickets • Knowledge of flight or train timings or schedules Cont… We Learn – A Continuous Learning Forum
  4. 4. Welingkar’s Distance Learning Division • Equipping the administration work station with the up-to-date flight or train time table • Equipping the administration work station with a display chart of key telephone etc of different Airlines • Equipping the administration workstation with fare charges to important destinations • Knowledge of amenities available at major airport like Lounges and retiring rooms etc. • Use of a booking form with a detailed format, while collecting details of booking to enable accuracy We Learn – A Continuous Learning Forum
  5. 5. Welingkar’s Distance Learning Division Factors to be considered while empanelling a Travel Agent • Recognition by IATA • Approval from railway authority as RTSA • Existence of operations from a prime location, for easy access • Well-equipped communication system with telephones, fax etc. • Up-to-date information and knowledge of flight and train schedules and tariff Cont… We Learn – A Continuous Learning Forum
  6. 6. Welingkar’s Distance Learning Division • • • • • • Well trained customer relationship executives, with pleasing manners and encouraging attitudes Exposure to geographical knowledge of domestic and international travel and tourism Accreditation and affiliation to popular travel associations or federation etc. Ability to render services at short notice for travel booking requirements Facility for door delivery of tickets and documents, to urban/suburban limits Agency coverage to include State-owned and also Private Sector Airlines both domestic and international sectors We Learn – A Continuous Learning Forum
  7. 7. Welingkar’s Distance Learning Division Passport • A passport is an official document that enables a person to travel from one country to another • It is issued by the government, certifying the holder’s identity and citizenship We Learn – A Continuous Learning Forum
  8. 8. Welingkar’s Distance Learning Division Visa • A visa is an endorsement by a mark put on the passport by the authorities of a particular country, to show that the bearer may enter, stay or travel in that country • It means “Visitors intended to stay abroad” We Learn – A Continuous Learning Forum
  9. 9. Welingkar’s Distance Learning Division Guidelines for carrying foreign currency • Maximum fund allowed in cash : 2,000 US Dollars • Balance funds to be carried in the form of : Travellers Cheques • Funds in cash form do not attract any commission, but the funds in the form of TCs will be charged 1.5% extra on the value of the TCs, exchanged We Learn – A Continuous Learning Forum
  10. 10. Welingkar’s Distance Learning Division Pre-requisite documents for making an application for Visa • Original passport • A set of latest colour photographs of the person, requiring Visa • Covering letter from Indian Company stating Applicant’s name, designation, duration and purpose of visit • Invitation letter from the sponsor company stating applicant’s name . Passport number, designation and purpose of visit Cont… We Learn – A Continuous Learning Forum
  11. 11. Welingkar’s Distance Learning Division • Applicant’s income tax returns for the last three years • Copies of applicants’ personal bank pass-book for the last six months • Copies of applicant’s international credit card • In the absence of an international card, Foreign Exchange Endorsement, certifying the visitor is travelling with sufficient funds • Confirmed return ticket We Learn – A Continuous Learning Forum
  12. 12. Welingkar’s Distance Learning Division Important points to be remembered while planning a travel abroad • Avail booking in the appropriate class • Plan the required amount of funds well in advance • Take prior permission from the Airlines, in case carrying a laptop, digital camera etc • Report at the check-in counter at the Airport at least 3 to 5 hours before the flight departure time • Fill-up and comply with the ‘Immigration Form’ at the Airport Immigration Counter We Learn – A Continuous Learning Forum
  13. 13. Welingkar’s Distance Learning Division Yellow fever • It is a medical immunization that is required to be undergone for the passengers travelling in certain countries • It is administered by medical injection, prescribed by the Ministry of Health & Family welfare, Government of India • Once taken it remains valid for ten years from that date We Learn – A Continuous Learning Forum

×