Principles of Management – Chpt 16 : Supervision


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To achieve early objective good managers supervise their workers. Top management supervises the work of management and management members supervise the work of non-management members.

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Principles of Management – Chpt 16 : Supervision

  2. 2. Introduction Good managers oversee the performance of workers. IT is necessary to oversee the performance to achieve early objectives. Top management oversees the performance of management members and management members oversee the performance of non management members. They are also called as First line managers. Supervisors have different names like foreman, department head, head clerk, charge man, chief clerk, head assistant, inspector, superintendent or section officer etc.15 May 2007 SUPERVISION 2
  3. 3. PLANNING15 May 2007 SUPERVISION 3
  4. 4. Functions of Supervisor Provides technical knowledge Gives orders, instructions and implements the rules Converts the goals, programmes, policies and resources into products and services Creates proper climate Arranges work assignments, determines procedures. Arranges tools and materials15 May 2007 SUPERVISION 4
  5. 5. Functions of Supervisor motivates workers becomes an example hears complaints and helps to solve them communicates the feelings or problems to the top management controls the performance Recommends promotions, transfers and pay increase.15 May 2007 SUPERVISION 5
  6. 6. Responsibility of SupervisorA. Responsibilities towards workers or subordinatesB. Responsibilities towards managementC. Responsibilities towards his own functionsD. Responsibilities towards his colleagues15 May 2007 SUPERVISION 6
  7. 7. Qualities of Supervisor Knowledge of Technical Ability to the knowledge Honesty listen organization Physical Patience appearance Ability to Self Supervisor judge the motivated people Self complete confident informationUnderstand andrespect the Ability for Ability to talk Administrativefeelings of orderly well abilityothers thinking 15 May 2007 SUPERVISION 7
  8. 8. Principles of Supervision The effective utilization of supervision ensures the achievement of the objectives of organization Effective supervision is a function of the supervisor Definition of the role of the supervisor and the acceptance of the organization are responsible for the efficiency of the supervisor15 May 2007 SUPERVISION 8
  9. 9. Principles of Supervision Supervisor should analyze his group and decide which course of action helps to achieve the objectives of organization. The success of any supervisor depends upon the effective fulfilling of groups needs Group’s survival and its progress towards its objectives are the parameters to judge the efficiency of the supervisor15 May 2007 SUPERVISION 9
  10. 10. Types of Supervision Types of Supervision Independent DemocraticAutocratic supervision supervision supervision15 May 2007 SUPERVISION 10
  11. 11. Kinds of Supervisor Bureaucratic regulative Autocratic – directive Idiocratic - manipulative Democratic – Integrative15 May 2007 SUPERVISION 11
  12. 12. Supervisory Techniques Non interferingConsultative or or fee rein democratic technique technique Authoritarian or dictatorial technique 15 May 2007 SUPERVISION 12
  13. 13. Consultative or democratic technique A supervisor takes decision regarding methods or procedures to be adopted only after consulting his subordinates. All the democratic principles are adopted under this technique.15 May 2007 SUPERVISION 13
  14. 14. Authoritarian or dictatorial technique Whatever the methods or procedures are fixed by the management, they should be strictly adhered to by the subordinates. This technique is suitable where the labour is not properly organized.15 May 2007 SUPERVISION 14
  15. 15. Non interfering or free rein technique The subordinates are allowed to select methods or procedures available within the organization. Hidden talents are exposed by the subordinates under this technique15 May 2007 SUPERVISION 15