Staffing Rightly - Principles of Management

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Staffing as a function involves recruitment, training, promotions and compensation for an individual. In a new enterprise staffing function follows the planning and organizing function.

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Staffing Rightly - Principles of Management

  1. 1. Welingkar’s Distance Learning Division CHAPTER-13 STAFFING We Learn – A Continuous Learning Forum
  2. 2. Welingkar’s Distance Learning Division Introduction o In a new enterprise, the staffing function follows the planning and organizing function. Staffing is a continuous process. So the manager should perform this function at all times. The staffing function includes recruitment, selection, training, and development, Promotion and compensation of personnel. We Learn – A Continuous Learning Forum
  3. 3. Welingkar’s Distance Learning Division Does water flowing in a distant mountain think about its distance from the ocean? The distance between my current position and my desired goals is very big. But I shall reach my goals. We Learn – A Continuous Learning Forum
  4. 4. Welingkar’s Distance Learning Division Definition o “The process involved in identifying, assessing, placing, evaluating and directing individuals at work. Staffing function is concerned with the placement, growth, and development of all those members of the organisation whose function is to get things done through the efforts of the individuals.” We Learn – A Continuous Learning Forum
  5. 5. Welingkar’s Distance Learning Division Elements of staffing o The major elements of staffing are given below: Effective recruitment and selection. o Proper classification of personnel and pay fixed for them. o Proper placement. o Adequate and appropriate training for development. o Satisfactory and fair transfer and promotion. o Sound relationship between management and workers. o Adequate provision for retirement. We Learn – A Continuous Learning Forum
  6. 6. Welingkar’s Distance Learning Division Objectives of Staffing We Learn – A Continuous Learning Forum STAFFING Selection and placement Training Manpower planning Sources Development Fixing the employment standards
  7. 7. Welingkar’s Distance Learning Division Processing of staffing o Planning o Recruitment and selection o Training of developments o Performance operation We Learn – A Continuous Learning Forum
  8. 8. Welingkar’s Distance Learning Division Proper staffing o Proper staffing means providing adequate qualified staff members for the purpose of effective functioning of office. The chief executive or the General Manager are responsible for effective functioning of office. Identifying appropriate staff members is a difficult task. So some of the staffing functions may be assigned to a separate department in a large concern. We Learn – A Continuous Learning Forum
  9. 9. Welingkar’s Distance Learning Division Proper staffing o It helps into the recruitment of efficient staff members. o It helps the proper placement of staff members according to their ability. o Proper selection, training and development of members, will result in the maximum production in an organisation. o Increasing the efficiency of the workers will increase the earning capacity of the workers. We Learn – A Continuous Learning Forum
  10. 10. Welingkar’s Distance Learning Division Recruitment o Recruitment is the process of finding the apt candidates and inducing them to apply for the job in an organisation. The process of any recruitment depends upon the producer followed by the company while recruiting the members. Job with low salary, uninteresting jobs or difficult jobs cannot be filled up by the jobs or difficult jobs cannot be filled up by the company very easily. We Learn – A Continuous Learning Forum
  11. 11. Welingkar’s Distance Learning Division Meaning o Recruitment means the discovery of the staff members for the present the future jobs in an organisation . We Learn – A Continuous Learning Forum
  12. 12. Welingkar’s Distance Learning Division Definition o “The term recruitment applies to the process of attracting potential employees of the company.” We Learn – A Continuous Learning Forum
  13. 13. Welingkar’s Distance Learning Division Sources of recruitment o If the job is filled up out of the present employee’s of the company. It is said to be the internal source of the company. o If the same job is filled up from out of the candidates available in the society, it is said to be the external source. We Learn – A Continuous Learning Forum
  14. 14. Welingkar’s Distance Learning Division Internal sources o When a job falls vacant, it can be filled up by giving a promotion to the present employee of the company. It is based on the promotion policy followed by the company. o In certain cases, a same cadre staff member is deputed to the job by the company. This is called a transfer. This is also based on the transfer policy followed by the company. E.g.; Transfer, Promotion We Learn – A Continuous Learning Forum
  15. 15. Welingkar’s Distance Learning Division Advantages o Increases morale of staff members. o It attracts efficient staff members. o A promoted staff member may make use of his past experience in the new post. o A new responsibility can be entrusted safely to the promoted staff members on the basis of the contents of service register. o Such expenses as on advertisement, recruitment, test, and interview are avoided. We Learn – A Continuous Learning Forum
  16. 16. Welingkar’s Distance Learning Division Disadvantages o If the higher post is filled internally, the company will not be able to get fresh and original ideas and initiative from the staff members. o The outsiders do not have a scope to show their ability in the performance of the work. o An under qualified person may be appointed in the higher post. o If the promotion is a guarantee to the internal staff members after the expiry of a specific period, the concerned staff member does not care to work efficiently. We Learn – A Continuous Learning Forum
  17. 17. Welingkar’s Distance Learning Division External sources o When a job falls vacant, it can be also be filled up from outside (i.e candidate recruited from the society) it is called as external source. o There are various external sources of Recruitment. They are briefly Explained in the next slide. We Learn – A Continuous Learning Forum
  18. 18. Welingkar’s Distance Learning Division External Sources Advertisement Unsolicited Jobbers and applicants Contractors Recommendations Wafting list Gate Employment Personnel Educational applicants exchange consultant institutions We Learn – A Continuous Learning Forum
  19. 19. Welingkar’s Distance Learning Division Merit There are some advantages to the company if the appointment is made through external sources. These advantages or merits are discussed; o Choice o New outlook o Wide experience We Learn – A Continuous Learning Forum
  20. 20. Welingkar’s Distance Learning Division Demerits o Grudging of old employment o Lack of co-operation o Expensive o Trade union o danger of non-adjustment We Learn – A Continuous Learning Forum
  21. 21. Welingkar’s Distance Learning Division Selection o Selection is the device used in an organisation to select a suitable person who has required educational qualifications, skills, abilities, personality and the like. A screening test may be conducted through which unsuitable candidates may be rejected. Selection procedure starts with the end of recruitment. We Learn – A Continuous Learning Forum
  22. 22. Welingkar’s Distance Learning Division Stages of selection procedure o Receiving and screening of applications o initial interview o Blank application o Acts as an urgent test device o Shy candidates o Ad to build trust interview o Basis for final interview o Ad to preparing waiting list We Learn – A Continuous Learning Forum
  23. 23. Welingkar’s Distance Learning Division Test o The test is conducted the organisation for the purpose of knowing more about the applicants to be selected of rejected. Normally, many organisation ask the applicants questions to know more about their aptitude, interest, general awareness, etc. We Learn – A Continuous Learning Forum
  24. 24. Welingkar’s Distance Learning Division Test o Tests can be classified into two kinds. They are proficiency test and aptitude test. Proficiency test refers to the skills and abilities possessed by the candidate. o Aptitude refers to measuring of the skills and abilities which may be developed by the applicant to perform the job in future. We Learn – A Continuous Learning Forum
  25. 25. Welingkar’s Distance Learning Division Pre-requisites of effective test o Validity o Reliability o Norms o No partially o Specialization o Supplementary o Checking reverences o interviewz We Learn – A Continuous Learning Forum
  26. 26. Welingkar’s Distance Learning Division Kinds of interview o Direct interview o Indirect interview o Patterned interview o Stress interview o Systematic interview o Systematic in-depth interview o Board or panel interview o Group interview We Learn – A Continuous Learning Forum
  27. 27. Welingkar’s Distance Learning Division Process of interview Review of background information Orientation Placement Preparation of Medical Questions examination Putting the applicant Final Selection at ease Drawing out the Concluding best applicant the interview We Learn – A Continuous Learning Forum
  28. 28. Welingkar’s Distance Learning Division Promotion Meaning Promotion may be defined as the placement of an employee to a better job which results in extending prestige, salary, powers duties, responsibilities and it requires more knowledge and skills to perform the job. Every employee has the aspiration to get promotions and is ready for acquiring the additional qualification and experience fit for the job. We Learn – A Continuous Learning Forum
  29. 29. Welingkar’s Distance Learning Division Qualities of good promotion policy o Promotion policy followed by the management should be widely published and strictly adhered. o A detailed and accurate job description should be prepared in each job. o Promotion is given to any employee through widest publicity. o Employee is permitted to acquire qualifications and experience through job training. We Learn – A Continuous Learning Forum

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