When comes to managing rented property, it's important that the landlord is able to accommodate the issues reported by the tenant. This week, I'm sharing the Issue Management module in the Landlord123 app and this is the slide used for the webinar.
What We
Cover Today?
• Creating/Submitting Issue
• Updating Status
• Expenses Update
• Viewing Submitted Issues
How it Works!
Landlord
Tenant
1. Raise
Issue
New
2.
Accept
Issue
In Progress
3. Close
Issue
In Progress
(Landlord
Closed)
4. Close
Issue
In Progress
(Tenant Closed)
When Past
Expiry
Overdue (30
days)
5. Both
Close Case
Closed
6. Attach
Receipts
Closed