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Working together to give 90000 employees a voice — Jamie Garrett

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Jamie Garrett, of Invotra, opened the summer conference with a sharp keynote showcasing engagement work and highlighting the benefits of employee voice and employees with a voice.

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Working together to give 90000 employees a voice — Jamie Garrett

  1. 1. #IntranetNow ® Working together to give 90,000 employees a voice Jamie Garrett @invotra
  2. 2. #IntranetNow Jamie Garrett @invotra We all allow our staff to share their voice through the intranet, right?
  3. 3. #IntranetNow Jamie Garrett @invotra Actually, do we?
  4. 4. #IntranetNow The Problem
  5. 5. #IntranetNow Jamie Garrett @invotra On average only 26% of workforce engagement is on the intranet
  6. 6. #IntranetNow Jamie Garrett @invotra Purpose Experience Culture The Common 3
  7. 7. #IntranetNow Purpose ● When should it be used? ● What is/isn’t allowed? ● Is this the right place?
  8. 8. #IntranetNow Jamie Garrett @invotra Raise your hand if you use 3+ applications to engage at work?
  9. 9. #IntranetNow Experience ● Where do I go? ● Am I doing this right? ● How long will this take?
  10. 10. #IntranetNow Jamie Garrett @invotra Instant ● Easily create ● Instantly connect ● 30 seconds or less
  11. 11. #IntranetNow Jamie Garrett @invotra Meaningful ● Specific purpose ● Measure interactions ● Informative/Suggestive
  12. 12. #IntranetNow Jamie Garrett @invotra Feedback ● Converse with others ● Easy to track ● Drive change
  13. 13. #IntranetNow Jamie Garrett @invotra
  14. 14. #IntranetNow Culture ● What if she/he sees it? ● Am I allowed to say this? ● Will I get in trouble?
  15. 15. #IntranetNow Jamie Garrett @invotra ● Positive news ● Complaints ● ‘Private’ news ● Social events
  16. 16. #IntranetNow Jamie Garrett @invotra 90,000 ● 2 sets of 45,000 ● 1 goal per fanbase ● 100+ other interests ● 90,000 individual voices
  17. 17. #IntranetNow Jamie Garrett @invotra 11 ● 11 players ● 1 goal ● 10+ other interests ● 11 individual voices
  18. 18. #IntranetNow Jamie Garrett @invotra Billy Andrew ● Tottenham FC ● Poetry ● Game of Thrones ● Board games ● Cooking ● Tottenham FC ● Tennis ● Shakespeare ● Gardening ● Game of Thrones
  19. 19. #IntranetNow The People
  20. 20. #IntranetNow Jamie Garrett @invotra Employee voice Employees with a voice
  21. 21. #IntranetNow Jamie Garrett @invotra Employee voice Employees with a voice
  22. 22. #IntranetNow Jamie Garrett @invotra Personal ● Menopause top 10 group for one of our largest customers ● Personal topics/interests discussed daily ● Staff connecting naturally ‘Hi, I am loving this group. I no longer feel like I’m alone.’
  23. 23. #IntranetNow Jamie Garrett @invotra Accessibility ● Content focuses on 100% of staff ● Meet with affected users ● 7200 people (8% of business) ‘User testing with a blind user in a Jobcentre who was using the intranet to do his job and getting actively involved with your social features.’
  24. 24. #IntranetNow Jamie Garrett @invotra We should be happy engaging on the intranet in the same way as these applications.
  25. 25. #IntranetNow Jamie Garrett @invotra Transparency ● Provide honest, reliable feedback ● Responds to all feedback ● Nimble and willing to change ‘I’m not happy wasting so much time trying to access information I need to do my job...’
  26. 26. #IntranetNow Jamie Garrett @invotra #PicturePawfect
  27. 27. #IntranetNow Jamie Garrett @invotra In Comparison Fake Salary Scam Picture Pawfect Average time 232 seconds 260 seconds Views 636 8572 Comments 28 762 Likes 19 2748
  28. 28. #IntranetNow Jamie Garrett @invotra 90,000
  29. 29. #IntranetNow Jamie Garrett @invotra 2,500
  30. 30. #IntranetNow The Tech
  31. 31. #IntranetNow Jamie Garrett @invotra Or
  32. 32. #IntranetNow The Result
  33. 33. #IntranetNow Jamie Garrett @invotra Social engagement will naturally increase business engagement
  34. 34. #IntranetNow Jamie Garrett @invotra Make your intranet a tool your staff want to use, not have to use
  35. 35. #IntranetNow Jamie Garrett @invotra Your intranet has the power to increase organisational productivity
  36. 36. #IntranetNow Jamie Garrett @invotra Irreplaceable Natural Transformative Reliable Accessible Nimble Engaging Tantalising
  37. 37. #IntranetNow Jamie Garrett @invotra Thank you!

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