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Webloyalty - The Future of Retail - Introduction

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This is the introduction to the Future of Retail Research Report from Webloyalty and Conlumino. The full report looks at the current economy, the future of the retail sector and ideas for getting customers attention over the next few years. You can view and download the full report for free on the Webloyalty website:

http://www.webloyalty.co.uk/images/webloyalty_retail_research.pdf

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Webloyalty - The Future of Retail - Introduction

  1. 1. The future of retail Part 2: the supply picture August 2013 Prepared for Webloyalty by Conlumino
  2. 2. The future of retail The supply picture Foreword About this research This research has been commissioned by Webloyalty to provide retailers with insights into the opportunities and challenges they will face over the next five years. The research has been delivered in two parts. This first part looked at the demand side of retail, understanding how consumers and spending will look up to 2022. This second part explores the supply side of retail, including the impact of structural change on the sector. Webloyalty is a leading reward programme provider working with major online retailers to help them build stronger, more profitable relationships with their customers. Through our membership programmes, such as Complete Savings and Shopper Discounts & Rewards, we help our online retail partners’ customers save hundreds of pounds a year while providing the partner with an additional revenue stream. As well as incentivising customers to make repeat purchases at the partner’s site, they can also earn cashback and get great deals on everything from fashion to electronics to homeware at hundreds of top online stores. Webloyalty was established in the UK in 2007 and has since expanded into France, Germany, Spain, Italy, Ireland and Brazil. Webloyalty 19 - 21 Great Portland Street London W1W 8QB United Kingdom T. 020 7291 8720 F. 020 7291 8777 E. enquiries@webloyalty.co.uk W. www.webloyalty.co.uk 2 The future of retail: the supply picture Prepared for Webloyalty by Conlumino August 2013

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