Webloyalty and the Future of Retail – the success of John Lewis

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Guy Chiswick and Neil Saunders talks about retailer John Lewis, and what other retailers could learn from the brand. Webloyalty research revealed John Lewis and Primark as the most popular retailers in the UK.
You can view the full Future of Retail report on the Webloyalty website http://www.webloyalty.co.uk/images/webloyalty_retail_research.pdf and get some insight from Webloyalty on Twitter @webloyaltyuk

Published in: Business
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