Webloyalty and the Future of Retail – how to gain customer loyalty

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Customer loyalty in retail is growing in importance, as it is easier than ever to compare products and services online. Webloyalty's Guy Chiswick looks at recent research into what works and what doesn't.

You can view the full Future of Retail report on the Webloyalty website http://www.webloyalty.co.uk/images/webloyalty_retail_research.pdf and get some insight from Webloyalty on Twitter @WebloyaltyUK

Published in: Business
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